We currently do not have this, although thank you for the feedback. I will be sure to forward it to the appropriate department for consideration. We are working on it so that in the future non-ASCII charcaters will maybe be supported in Project names.
Please do not hesitate to contact us should you have any other questions.
Not a really big problem, but I was wondering if there's anyway to change how the months are presented in the program and on charts and reports. I want it to show the full month name like December instead of Dec. Is that possible?
thank you for the message. Could you please give us more details? Did you try to restore them from the website? Or they are also gone? We are very sorry for the inconvenience and will try to find the source of problem.
The places are still shown on the family webpage and also under each persons profile(new feature i think) in FTB - , but not in the FTB formular (edit details for a person) where the info was once typed !
But I have send you printscreens through the mailsupport.
Thank you very much for the response and details. We will check the problem and contact you as soon as we will find a source of the problem and solution.
Once again we are very sorry for the inconvenience.
It seems there is a problem with publishing "EVERYTHING" when you publish a tree. For example, one can not RENAME photos on MyHeritage, once a tree gets published.
I am wondering if there are any problems with publishing sources, source citations, etc. and later be able to EDIT the sources and citations on-line on the MyHeritage site.
It is important to understand that when you edit a tree in Family Tree Builder and add photos there, you can only edit their details (such as name, place and date) in Family Tree Builder and then publish the changes on the site for them to appear online.
This also applies for photos- if sources originate from a tree that was published to your family site from Family Tree Builder, then they are not editable on your family site. In that case, please go into the original tree in Family Tree Builder in order to edit the source, and then republish your tree to your family site.
I've been using Family Tree Builder for a couple of years now. I have my Project files saved in a network location so that I can access them from other computers, and this has never been an issue.
Today, when I tried to create a new project, the software would not accept my file name, even though I'm using standard characters in the name, just as I did with my previous projects. I just keep getting the following message:
"An error occured while trying to create Geneology Project "TestFile". You may click 'Back' and try to create the project again, this time with a different name"
Has anyone else experienced this issue? Does anyone know the cause or have a fix?
This may be because you tried to save the file on a network location. Can you please try transferring your file to the default location in your C drive to see if it resolves this issue?
Yes, I can create projects anywhere on my PC but not on the network. The work-around I'm using for this now is to initially create the project on my local drive and then move it to the network location manually. I am then able to work on the project from that location without any issues.
I know they are working on trying to prevent the number of similar trees out there which are creating too many duplicate smart matches. I am not sure this is related to that, but it may be.
So, I can no longer access my site until I upgrade to premium. Why is this? You say it is free to use then you block me from updating it and accessing the program unless I upgrade to premium. Is this how it is? I must upgrade to continue to use it?
I have been building my Family on the free version of FTB. I would like to use the Virtual Keyboard to enter Polish letters. I cannot for the life of me find the Icon to activate, as mentioned in the Help PDF.
My Questions are;
- Should this be visible or is it a Premium feature.
- If it should be visible, why am I nopt seeing it. Is there somewhere somebody can direct me to trouble shoot this. using Windows Vista Home Premium.
When I look at my family tree on the net, my pointer is like a hand and I can move in the tree as I move the pointer/hand. Is there a possibility to have the same view on my PC? I find ït a little difficult to navigate in my tree. What am I doing wrong?
Thanks for wriring us. Currently the hand pointer is only available on our online family tree website. On our famly tree builder program, you will only see an arrow that will guide you through the tree as you mentioned. This would be a nifty feature to add on to the family tree builder. Thanks for your feedback. At this time you may move the generations lever above the tree to view more members at a time on your tree.
I am a member of several sites that I would like to download and merge into my family tree. Is it possible to download a family tgree that I am member of? The merging ting I know hoe to do. Do I have to aske the web manager to send me a GEDCOM file?
Is it possible to select several photos at once and somehow associate someone with them all in one hit ?
I've tried selecting several photos at once, then right clicking the person in the list and choosing Associate with Photo however this only associates them with the last photo that was chosen in the group.
