Well, after some playing around, I think I answered my own question. Even though it appears that it is going to save it, you need to click on "additional options" and tell it where you want it saved (birth, burial, death). If you don't, it gets saved to never never land.
I have been unable to move my FamilyTreeMaker file directly to FTB (unless exporting first to .ged).
Support has advised me that:
"our Family Tree Builder (FTB) software should be able to import FTM files. owever, this specific bug is a known bug with a certain version of FTM that the FTB cannot import. I advise you to save your project as an FTW file and try to import it again. his should work and import your entire project to your FTB software."
FTM 2014 does not export to *.FTW, so far as I can see, and Support's reply is: "I do not have the knowledge in order to assist ou with matters regarding Ancestry. If you need assistance regarding exporting your tree from Ancestry, I advise you ddress the Support Team there."
I shall try that, but in the meantime, do any users have any advice on moving from FTM 2014 to FTB?
I hope this hasn't been asked already and apologize if it has, but my search didn't show any results:
Is it possible to have all children of one parent shown in FTB, even if they're half-siblings instead of full siblings? When some children are hidden due to having a parent from an earlier marriage/relationship, I find it somewhat confusing at times (and, to be honest, incredibly insulting to those children).
Family Tree Builder is more of a working program than a display program. You can only show (in tree view) one husband-and-wife (John and Mary) at a time, along with their children. If, say, he has another wife, Janice, you can click on her name in his 'card' and John and Janice will be displayed, along with children born to them. No confusion (once you get used to it!) and no insult to anyone.
Look at the web site to see them displayed together, with the former relationship shown by a broken line.
That was a very good explanation on the difference between FTB and MH site. My issue is that I want to be able to display the current wife with her husband instead of having her "way over on the side" because they didn't have childrent together. I have it working with some split families but not in others and I haven't enter the data any differently.
I actually do find that confusing when working, especially in families with lots of children, and find it unfortunate that there's no way to view all offspring in the program itself. Hopefully, that's something they'd consider changing in future releases.
an example how I do this: e.g. father1 and mother1 have 2 children (child1.1, child1.2), mother1 passes away and father1 remarries. Attach parents father1 and mother2 as additional foster parents of children 1.1 and 1.2. You now have parents father1 and mother1 as the natural parents of child1.1 and child1.2 and father1 and mother2 as their foster parents. This way you can see all of the children that are actually related to each of the parents in one view.
If father1 and mother2 have additional children, they are displayed very well along the children from the 1st marriage.
Since the first release of version 7 there have been a number of updates to this particular version due to a few little problems. Like most softwares they are not fail safe as we all would like them to be and are suseptable to glitches from time to time.
You are more than welcome to log into your online family site and scroll to the bottom of the home page and click on Family Tree Builder from the download section. This iwll let you download and install the latest version of the software.
I would advise however first making a backup of your database to your computer so that you have a reliable source of information should anything go wrong with your new FTB version.
Also please be assured that if you do run into any problems then you are only an email away from getting the support you require for any of the problems you may come across and our dedicated team will be on hand to help you the need arise.
There are a couple of bugs worth mentioning that I have noticed and been annoyed by:
PC application running on win7 x64
1. Large bitmaps > 10mb seem to make FTB think the database is massive and can inflate the sync size to 100's of mb over what it is causing upload to fail everytime. Solution I did when I found out (eventually) what it was is to convert the bmp to jpg. Error is in however FTB evaluated the bmp filesize for transfer.
I kept getting error 94 unspecified error (I think, since the log has overwritten)
2. Sync (Publishing) > Sync Settings > Advanced Sync Settings > Select Photos to Upload (Select Photos radio button) does not work in win 7 x64 in thumbnail view without clicking the radio button for table view then back to thumbnail.
When adding records if not all data is copied by pressing >> buttons the I sometimes get "%1 field" or "%name" cannot be copied and the import fails.
What I would like to see as an improvement is for census records to allow import of the census scanned document as an image but marked as a document and applied to every person in the import.
Seems to me that this forum (only) is displaying posts incorrectley, I would have thought that the latest post (ie THIS one) would be at the top of the list but in fact- I was looking a post by a Mr WILLIAMS and its wya way way down the list.
So have I set someting wrong to display the posts incorectly or have MH made a change to the display sequence.
This is not new but is recent and its not correct.
I have reported this and got the answer that it is due to the new handling where the oldest posts are removed and it will solve it self with time. I could not accept that answer since it is only this forum that is handled this way. The guy that answered me should send it futhur... That was for a couple of days ago.
Seems that seroius bugs that should be easy to fix still must go thru some strange que that will take weeks to get thru.
Part of the negatives of myheritage is the patheric customer reponse and answering of genuine queries.
They rely on the old theory that if you THINK thay have taken on board and ALERTED the people who fix things then you are happy, the real issue is that moslty they havent got a clue and fob off the user such that the user is pacified but the problem is not fixed. and as you point out this is the ONLY forum that suffers this nonsense.
So come on DEAN get the wizardry happening- and get it FIXED, and while you at the fixing department-= have a look at the ACOUNTS drama- this attitude to auto renew then ignoring the users is an unpopluar and almost negligent business practice and should be FIXED, I have to say that If I WANTED to renew then I WOULD but if yoy FORCE me to i WILL NOT! - and I did not --you should encourage the users who want to reneew and treat the ones who dont with respect for THEIR choice, its not a good look on the open market , wher myheritage is gaining a repuation for being scurlelous.
I do not need to go into how we work here at MyHeritage as this is non of your concern. However, we at support do not simply "Fob Off" users with a simple alert to make you feel as if everything is being taken care of.
When the support department notifies you that the matter has been forwarded to the relevant department, then it has. We are not computer programmers here in the support department thus we forward genuine problems that are out of our control to the people that have studied computer programming and know how to rectify the situation.
Problems however are handled by priority and sometimes there are more pressing issues that have a more drastic effect on the users experience that are taken care of first and foremost.
Yes the forum has gone through a change and like most things in the Pc world they dont always go according to plan and even the programmers/developers do not think of everything and get caught with glitches.
With regards to account information as I have many times mentioned. These forum posts are not handled publically as discussion of a users private account details in the public forum is not allowed and is a breach of privacy.
Users that enter into contracts (subscriptions), are notified of every transaction that they make and will or will not continue to make just like any reputable business would do. We are not to blame for the lack of responsibility on a users behalf when they do not read the emails that they are sent and then the following year wonder why they have been charged. However should there be a dispute then we take care of it in a professional manner and more often than not it is resolved within an email or two.
Hoping this has helped shed a little light on the topic for you.
As a fellow Australian (Cairns FNQ) I understand what you mean and there is no need to go into detail.
I also understand the current problem that is happening in the forum posts and again this is out of my hands at the moment and the developers are working on this. They need to re-write algorithms test and re-test before they rectify the situation. This may take a little time as they are also handling as previously mentioned more pressing issues along side this issue.
This issue is also effecting me so please do not feel alienated by this situation. We will get this sorted out and hopefully it will be sooner rather than later.
This is happening due to the fact that you are using the same photo for different people which is creating duplicate copies of the photo. Once you enter a new person into the tree and then decide to assign a photo to them , then should the photo be a personal one of that specific person the photo would then be individual.
You have chosen to use the same photo to represent a certain charactoristic within your tree which is very nice however the side effect is duplications of the photo as they all become the persons personal profile photo.
I hope this has assisted with answering your question.
Dean, that situation with multiple copies of a photo is in my photos directory too. There are typically three copies of each photo attached to a particular individual, though often six. And the six are NOT a headstone used for two individuals.
The triple photos wil be listed as, for example, P226_AUX_192_203, P226_AUX_96_128 and P226_AUX_192_256. A set of six has the labels P144_602_602, P144_AUX_123_128, P144_AUX_256_256, P145_442_590, P145_AUX_96_128 and P145_AUX_192_256. In that specific example, the six images are of duplicates for a photo of one single individual and as far as I can tell that photo is only once in my DB. The first file is 37kb or 40 kb, the two AUX files smaller at around 7kb and 22 kb.
My Photos directory contains 1,123 files and occupies 155 Mb on my hard drive. Those numbers would seem to be greater than what they should be.
This is NOT happening "due to the fact that you are using the same photo for different people which is creating duplicate copies of the photo." I have confirmed that a single photo used for a single individual appears three or as many as six times in the photos directory.
Please answer the question: why does the software create all these duplicate images?
PS I just noticed that my number of posts is 1. I used to have several hundred. Did you clear out previous forum posts?