Hi, thanks for your willingness to help me. I am new to the geneology thing and I want to downoad, install and run the program myheritage.com (family tree builder 7 on my Gateway Laptop.
I have downloaded it and tried to install it several tmes and at the end of installation, or the last thing it does is to say "could not install/load english language strings" or smething like that. I have uninstalled it after each installation.
The program will not start and repeats the same errror message...(could not load english language strings) in a little box and that is all it will do. I have removes temp files etc.
I am A certified computer repair tech so I have a little savvy with computers.
My computer specs are on the first post of this thread.
Are there updates, new versions or older versions that work better with Wn XP Pro on a laptop?
Sorry mate, I am a native English speaker. Not trying to use any other language but good ole English. I have contacted them yesterday online and I just used the email address you agve me to contact them. I will wait for them to respond to me.
Can I save a project on a CD to give to family members? Can they view the project on their pc or do they have to download the FTB to view it? I have added notes and photos and I want those included in what I give to family members. Would they be able to see my notes, etc? I thought of including folders from my My Heritage folder for each tree.
The reason I want to give family memebers a CD is so they will have a copy and can give copies to other family members. It is like having, for example, photos yourself, not having to go to Photobucket, etc, to view photos, I , myself, don't like the view online, It is spread out too much, and other features, to me, are confusing. I've already had one family member tell me it's too hard to navigate. A report is nice, but photos aren't included. And charts don't tell everything. Well, I will do my best to compile and send all the info I have. Thanks for your input
please let me give the very same answer in different words.
For sharing family tree I suggest to use MY HERITAGE ONLINE, Internet version but NOT FTB.
You will skip the need for CD or other data storage device.
I strongyt suggest not to follow the proposal play with export, import, etc, because this feature is not trouble free, you will require support, but MH has limited resources, please follow the first method above.
I cannot confirm your statement, that "They will be able to view everything you can see including notes".
Moreover data integrity is lost during FTB GEDCOM export and import.
I have been posting several posts and I was communicating with MH support regarding this matter with no success.
I want the family members to have a hard copy. I find the online version intimidating and so do my family members, It is too spread out, for one thing. I will try the GEDCOM idea. If that doesn't work, I'll think of something. Thank you for your input
When I upload a photo to my Family Tree Builder, it shows up multiple times in the Photos folder in My Heritage folder in Windows Explorer. Why is this?
I scan documents,such as death certificates and put them in the Research folder. When I upload them as a photo in Family Tree Builder they also show up muliple times in the Photos folder. Is there any way to delete these extra photos without deleting them from Family Tree Builder?
I thought that when I uploaded a photo to Family Tree Builder it was in the app just as all the other info is there. But if I delete a photo from the folder, it's deleted from FTB. It might say it's still there, but it isn't, just an icon is there.
please let me give very same answer in different wording (of users).
I strongly suggest to close Windows Explorer and to forget all the photos you are taking care of, these are internal FTB files which you can destroy easy.
I suggest to put your original photos and scans in different folders.
The only subfolder whch might (should) be interesting for you in folder MyHeritage is the Backup folder (..\MyHeritage\Project\Backup) if and when you will take care of your data backup and restore process.
Thanks for contacting us on our forum and I'll be happy to explain.
Family Tree Builder makes several small copies of the photos you enter in the tree if you are looking in the Myheritage folder. These duplicates are internal to our programing and are used to allow the tree to load a lot more smooth and quick when it comes to viewing your photos and applying it to the various functions.
If you delete the duplicate photos you will lose personal photos in your tree so we don't reccomend that you remove them.
Microsoft will soon be releasing the new windows 10 operating system. What is Myheritage doing to make sure that there are no interaction issues when 10 is released. Myheritage has enough issues that we all have already and you certainly don't need more issues for all your faithfull subscribers. I have also seen that Myheritage will be possibly releasing a new version of FTB soon. Will it also be tested to work with windows 10?
I have been using My Heritage on Win 10 for the last 6 months.
I have not experienced any problems other than the help and onscreen keyboard icons not being shown.
I must explain this problem, in that if you select the minimize screen you may get the help facility or the on screen keyborad instead of the minimize screen, other than these two annoying problems I have not found any other operational problems.