This is a major loss as I prefer to work on the web (multiple workstations) and thus have lost a lot.
Why no clear warning was given is beyond me. The 'great' new sync should easily see the vast difference and either warn - or more logically - just adopt the changes.
I suffered same problem. By default there's an automatic sync going on whilst user is not even knowing about it. No solution so far...
Hi,
Updated to PC ver 7 yesterday and:
All web-edited data was lost when syncing.
This is a major loss as I prefer to work on the web (multiple workstations) and thus have lost a lot.
Why no clear warning was given is beyond me. The 'great' new sync should easily see the vast difference and either warn - or more logically - just adopt the changes.
I cannot sync my family tree builder on my computer ( photos & information ) with my online site and have accidently created 2 online sites and is there a way of deleting one
4) Watch how individuals from the earliest generations are missing from the Fan Chart and the boxes where they should be are just empty (make sure "Include empty boxes for ancestors not in the family tree" are checked in the chart options)
So, the individuals are missing from the boxes and FTB handle them as if they do not exist. This is of course wrong and needs to be corrected.
A related bug is that the individuas who are added have their birth and deceased -years missing. This only affect individuals from generation 6 and more. Years should naturally be added for those as well. Add year behind the name instead of below whenever it's suitable, to make the data fit in each box.
2) In the Person Details window, write in Birth: Date and Place
3) In the Person Details window, write in Deceased: Date and Place
4) Click the More Details-button
5) In this new window that appear: watch the data you just wrote in Deceased are gone
To avoid this bug causing loss of data, make sure that the Deceaced check box is checked before clicking More Details-button as in 4) above.
Solution alt 1: it should not be possible to write in the corresponding fields when check box is not checked. Even better, the fields should not be visible unless the box is checked.
Solution alt 2: when something is being written in either of the two fields and the Deceased checkbox remain unchecked, FTB should check the box automatically upon clicking OK or More Details-button (or as soon as any text is being written).
I can't get the new release of FTB installed. After 5 minutes the process takes a pause at the installation of SmartResearch.dll.
I left the computer trying to install the file, but 1,5 hour later it was still installling the .dll. I sent a mail 12 days ago to MyHeritage, but I have not heard anything from them yet. Is there anyone else who has experienced the same problem?
I am now able to run FTB and all ancestors seem to be there, but all notes on each member has disappeared.
Just like you all, the installation freezes on Windows 7 64bit installing the viewer.exe. I have re-downloaded and tried several times, even rebooting the computer, all to no avail. The program seems to run but as the installation didn't complete, I am unwilling to entrust my hard won genealogy data to this version.
This poor quality of distribution is a real disappointment.
Hopefully the team reads our posts and publishes a fix. The current installation kit is defective it seems.
I have what looks like the same problem - mine stalls showing it's extracting Viewer.exe. Using W7. There is a story that appears in the 'solution finder' (small window to the lower right of the Help screen) when you type in something like 'Family Tree Builder 7 install stalls' that tells you to go into advanced settings in Control Panel => System => Performance and make Fam Tree Builder an exception on the Data Execution Prevention (DEP) settings but that is not acceptable to me (a) because such a setting should not be necessary (it smacks of software bugs), and, (b) the way my overall system settings are set this should make no difference! Here's hoping for an answer!
I have exactly same problem (freezes at viewer.exe) but am unwilling to try your fix as this should not be necessary. We need a proper fix from My Heritage.
Hi, no luck for with the 7105 build, dod you know where I can find the previous 6 version of the program? The upgrade ruined my version so I'd just like to revert back to 6 since it was working fine for me.
Thanks, Peter. So you had the problem on a V7 previous to 105? Alas it's also 7105 that has the problem on mine. I only have V5634 install file and can't find anything other than V7(105?) on the site so I've sent a message via "Ask an agent" on the support pages re a V6 download. Will post the response.
This new built-in editor added in 7.x are simply a pain to use. I'm sitting here, trying to write a note and it is so annoying to use, I am speechless.
It has so many annoying issues, I hardly know where to start. It has to be one of the worst editors made in the 21st century, or at least the worst implemented one in any software. Did you guys even TRY it before releasing your software?
In my opinon, this editor is useless as it is today. I don't want, nor need options to format text notes, I just want to write a simple text without being annoyed by the software all the time. If i want a nice looking text I will create a report.
PLEASE MYHERITAGE TEAM: get rid of this editor or at least give us the OPTION TO DISABLE THE EDITOR.
I've been asked to provide an example of how it's useless, so here is one:
Find yourself a web page with some formatting, lagre and smaller text, bold, italic and whatever.
Copy a selected text
Paste the text in to any Notes field using the new editor.
Looks fancy, right?
Now, try to make a large text smaller. Right, it's not possible. You can not make a large heading text smaller, you are stuck with whatever size you copied.
Ok, so let's try to remove the bold and make it in to normal. Select a word in bold and try to change it to normal. Right, sometimes it works, other times you are stuck with the bold. And what on earth...! Sometimes the bold word you was actually able to make in to normal, makes the next word after shift to the next line! Now you are thinking, "ok he hit the Enter button by accident". Nope, I didn't. The editor just figured out it was ok to make a line shift just there, for no real reason.
Another funky twist is that you can copy a text being black, and the editor changes the color to Grey. Why do you do that Mr.Editor? I don't want grey text, I want it black. Simple as that.
Hi John and Jack,
Family Tree Builder is currently available for Windows. We've started working on adding support for Mac OS X too. For those Mac users, please lend us your patience, we're working to bring Family Tree Builder to you too in future versions.%QUOTE%
I just joined and installed Tree Builder Version 7. It worked fine for a few days but now it has problems syncing to my family webpage.
First, I created the family tree using Tree Builder and then published it to the webpage. I've also checked off the box that doesn't allow family to update it online (webpage). I figured it might screw a few things up.
My relatives were able to make changes to the family tree (no just uploading photos)? I believe this may have created one of the first problems in syncing with the tree. However, it continues and I don't know why.
Since the Tree Builder wouldn't allow me to update my most recent changes. I downloaded the Webpage version and installed it to the tree and removed the old one. Then proceeded to make the changes. It seem to work but periodically it still won't sync?
