To bring a family tree from your family site to your Family Tree Builder Software please use the following link I have provided for you from our Help section that I am sure will assist you with your inquiry.
I can work on one computer, add, change, delete people, events, and photos. Then I save it to the website, close down that computer, and when I load the same version on another computer and tell it to sync, it claims all is synced and well, even though the total people in the tree is different! I have to use file-restore from website to actually sync.
Not impressed, and will definitely be moving to Ancestry.
I remember that I wrote the question about this - let say funcionality - when the 7.0 version was released.
I am using 2 computers with installed Family Tree Builder too - exactly the same way described here - one instance @ home PC, second used during travels installed, on my laptop. And frankly, I don't like the idea that I should use web access to the tree on my laptop because of particular reason:
1. I know that on-line services and web access is a mantra of these days - on the other hand I still prefere to use local client to edit the data, simply because lot of people still believe more to old-school local apps instead of webservices - at least in case that they need to edit and store thounsands of sensitive family data collected for year.
2. It is not so comfortable if you have to use 2 different ways to edit the same family tree (if you didn't decide you want to do it this way before) - and even if the web GUI tries to provide the same funcionality to the user, it is different to Family Tree Builder GUI and you have to spend some time to remember where and how to reach the same field or function.
3. There is still lot of places or institutions (at least in the Central Europe) where you are not able or not allowed to connect to any public wifi or mobile network. But you still need to be able open or update your family tree. You can't access on-line tree in this case, you need to have your latest tree accessible offline using local app.
This last point is most important for me. I know how to synchronize FTB data between 2 local instances using backup or user data stored by the FTB, but the question is why I have to do it this way - in case that FTB is able to synchronize FTB data with online tree now, why it is not able to synchronize FTB data with different local instance working with the same family tree.
I would recommend My Herritage to pay attention to this funcionality. I believe that lot of your users are let say conservative people who are not looking for latest online adventures and clouds, but they prefere local work just with benefit that they can share the dat via internet with another family members. Maybe, to solve this minor issue, would be "quick win" which could bring you several user points.
Thank you for raising these issues here, I will definitely forward them to the appropriate department. We collect all the feedback and write down the amount of individuals who asked each feature.
While syncing between two computers is not supported you can do what Tom Gray suggested in the post below - put your family tree builder on the laptop, while working on the home computer with the online GUI.
Unfortunately this is not logistically an easy thing to do, so it might take us time to develope. We will certainly notify members when this functionality will be available.
I have tried for the last month to download Version 7 Family Tree Builder & it won't let me, the only message I get is that it can't download, I have email twice to you & the only response I get back is a email saying that you received my email & because I'm Premium Plus member I would be answer the quickest, my last email was sent the 20/7/13, I have tried all the different things that you put up on the forum & still nothing, only the fact the I have paid for this service I would have uninstall you's by now, You's were quick enough to ring me to upgrade
My first genealogy sofware was Broderbund's Family Tree Maker 2000. It did really nice pedigree charts.
So I was terribly disappointed with the poor quality of pedigree charts in MyHeritage's Family Tree Builder V6. They might have been improved in V7 but I won't touch that product for another month until after a family reunion.
In the meantime, the old Broderbund product was purchased by Ancestry.com. Their version of the pedigree charts aren't quite as pretty as the Broderbund version (I miss the fancy page borders, for one thing) but still incredibly better than the clunky multi-page FTB monsters.
In a lot of ways I like FTB (the price, for example, and the user interface) over FTM. But man, as I get ready for the upcoming reunion, I find myself using FTM more and more because of the quality of reports. Ironically, I'm maintaining my tree in FTB and importing my data to FTM for publication.
Support guys, if you're listening, you really need to pay attention to what the competition has to offer. If you can't at least match them, you're not going to gain market share, free sofware or not.
With V7 bugs, notoriously slow customer support, poor archive performance (Record Matching, SmartMatches, StupidSearch, Record Defective), and poor report capabilities... If YOUR software doesn't do what the customer wants, how are you going to grow your business?
HiDaniel. Manythanks for your reply-I have tried in vain toget a response here in Denmark unsuccessfully formore than a month.
If I uninstall the program-what to do withall my data, pictures ect ? Wil it be lost ?
The problem is this: When I receive the message that there are new smartmatches and trying to confirm or reject them, I get a pop upmessage that "this function is only for premium" members.I can se uoy write the smartmatchedalso works in the free version and I knowthere are others WHO can use it so Ido not understand whyit does not work. The same when I click on the button "chek for updates" -then comes the message-"only for premium" So right now I amvery tired of the program and if it were not for my data the program would immediately be deleted-I'm really sorry that it'sreached this point. I have previously emailed support -also noresponse from there.The Danish admin of the forumdo not correspond.
I'm sorry but I thought you had additional issues other than confirming/rejecting smart matches, which is why I recommended to uninstall and reinstall.
Looking at your account details I can't seem to find any payments, and it seems that you are currently a "Basic" member.
"Basic" members can't confirm/reject smart matches that are received in the software. You are still able to view the smart matches, however you will not be able to merge the matches with your own tree unless you pay for a site subscription.
If there's anything else I could do for you let me now!
Hello again. Thanks for the reply. I want to understanditcorrectly.It is truethat I am nowbasicmember. ButI have been toldby others whoalsoarebasic membersandhave never beenpremiummembersthat theymay wellhandlesmartmatches.that's whyI'm looking forerrorsin my program. But ifI understandyour answercorrectlythen it cannot be donewithoutpremium, and soI guess I'lljust live withit. It amazes me, however that there are differences in how the program works from user to user (both basic)Sorry for the google translation.
As far as we know, no basic member should have these capabilities. However, if you had a premium subscription in the past and it expired, you will be able to use the functionality as though you are Premium - only in the Family Tree Builder and until you uninstall it.
TodayI received mail that there were new updates and smartmatches to my side and I locked in to confirm/ reject-now I get Again the message of this function is only available for Premium members-so now I'mback once more at the start.
Hallelulja:-)It worksI did asy ou suggested-though I have earlier synchronized without success- so it worked this time -now Istarted to confirm/ reject smart matches.If it continues to Work I can now sleep at night again
I have recently encountered an issue with the latest build of the Family Tree Builder. Unlike in previous editions, now when I add personal photo's in the method that has always existed, I end with just a blank white square where the image should be. This has been left overnight to see if it was an update issue, and the issue persists when I re-load the next day. I have several personal photographs attached to other people in the tree, and this is recent with the new build. I was wondering if anyone knows a way to resolve this.