Yes. I am receiving the same "Out of Memory" message that is being discussed in this thread. This of course happens several minutes after losing control of my system. If the Smart Research module is the cause of this memory leak, I would like any suggestion to help disable it entirely. Even running 1 concurrent request is too much. I cannot use the program for more than 20 minutes at a time, after which I have to restart my system.
I edited the config file to "0" concurrent requests as suggested, but that didn't help. I found that I had one ancestor with the Smart Research option checked. I found this ancestor, clicked Smart Research, clicked Stop, and all is well now.
If, like me, you're unaware that you were even running Smart Research on an ancestor in the first place, that could be the source of the problem.
I keep saving my project file to try and avoid this issue
I have 8600 people in the tree plus photos.
When i get the message and then save > it goes thru the small banner for saving . but i deliverately close by Task Manager the FTB and then come back to the same place..the data is not there..ie the save did not work....false save.
I have just recently got a rush of genealogy bug after your upgrade to ver 5.....so I have been working on my free since last night.
I have another file from another family side...how do I smart load this in....I did the import/merge...but there was too much overalap of same persons that I aboprted it... I have not uploaded that bloodline to the website and am now hoping that I get smart matches...but it does not seem to be coming up with smart matches....
Thank you for your suggestion, Geoff. My problem has literally fixed itself since my last post. The program has reset all of the Smart Research data as if I'd never run those searches before! Now that things are running well again, I'm very reluctant to run that search again. For now, I will just have to check the Smart Matches that are found through the web site!
I have download and am using FTB basic. I have started a site and have added a few photos. I have several photos that I need to post BUT I need to have the family memebers that I invite leave comments to identify the people in the pictures WITHOUT REGISTERING with MyHeritage. Is that possible
If you invite them to your Family Site, using the Invite More Family page,
they will be able to add comments,
as well as tag the photos themselves, to help you out.
Ok inviting them to the site and having them ass comments and "tag" (whatever that means ) the photos is exactly what I want them to be able to do. I was asking if they could do this without registering for MyHeritage.com.
I'm relatively new to using the Family Tree Builder but I seem to have lost lots of data somehow. I have entered lots of sibblings of the people that make the ancestors tree, but suddenly I only see the family names and entered dates only of these sibblings. In some cases I can still see the surname but when entering the edit screen for this person the surname field is blank.
Can you both please check what languages you have set for your tree in Family Tree Builder?
Please go to the Tools menu > Languages.
Note that there are three options here, the Display language, Primary Language and Secondary Language. You will need to have the appropriate languages selected.
If you originally entered your data in one language, and no longer have that language selected as one of your data entry languages, then you will not see that information that you entered in that original language.
If you would like your information to be in a different language than what you originally entered it in, then select the original language as your primary data language, and the new one as the secondary one. Then go to Tools menu -> Translation Wizard to translate the names to the Secondary Language. Why must you do this? The original entry of data for the Primary Language must be “translated” or converted into the Secondary Language. The Translation Wizard is a fast and effective way to do so.
It seems it is a language issue. I originally imported an English gedcom and wanted to continue in Dutch. I set the language settings to fully Dutch and that worked for a while untill I lost the surnames. Just now I started the software again and the problem seems solved. I checked the settings and notice it has been set to viewing language Dutch and primary language English.
I cannot remember doing this but the problem is solved!