Hey Ian,

If you change the project's directory once it should be saved.

If you experience the project's directory resetting back to the previous default settings then please notify us and we will try to investigate it further.

As for the default location for backups - the backups are usually saved in the same directory as the projects directory. So then if you change the projects directory and save the project the changes should be reflected on the future backups as well. 

So sorry for the bad experience you are having. 

Please, let us know! 

Quoting from the release notes: "Currently, editing a synchronized family tree online or via mobile is restricted only to the family tree's creator. As the site creator, you'll be able to share your family site with others, but only you can make changes. We'll soon be adding a permission system that will allow you to grant other family members the ability to edit the synced tree too, if you like collaborating with other relatives on enhancing the tree."

I had the same problems - and raised query with MH, which were resolved by Shachar

Responses were:

To fix the site doesn’t exist error, please follow these steps:   1) Close FTB. 2) Go to Windows' "Start->Run" and type in "regedit". 3) In the Registry Editor's left pane (tree like view) go to -   If on Windows XP: "HKEY_LOCAL_MACHINESoftwareMyHeritage.comFamily Tree Builder"   If on Windows Vista or higher: "HKEY_CURRENT_USERSoftwareMyHeritage.comFamily Tree Builder"   4) In the right pane, look for "Deleted Sites" entry. Delete this entry. 5) Run FTB again and try publishing - You should not see this message again.

 -------------------------------------------------------------------------------------------------------------------------------------

Query:Attached is copy of message advising me to upgrade to premium membership – which I already have    Response : The problem is that it tries to sync the tree as new instead of updating the existing one.

Please remove the online tree manually and then try syncing again. To delete the online tree, please see this FAQ post: How do I delete my family tree from my family site?

 -----------------------------------------------------------------------------------------------

 All worked for me, trust it does the same for you

regards

Paul 

Hi Paul,

 Thank you so much for your posting.  Your instructions fixed my issue

Jane 

I've upgrade to FTB 7.0 recently, running on XP. I use EXCEL to update my data. I've imported new people with a particular set of ID Nos. When I view it in FTB it shows a different sets of numbers. However, if I then Export the data, the set of ID Nos in the spreadsheet are the numbers I've used originally????????????????

John

"FTB 7.0 has a different ID system in the sense that it numbers the individuals by the amount of them in the family tree. FTB 6 worked differently and you could experience it when you have deleted a person from your tree it will keep the ID in the family tree but with no first or last name (which would represent it as deleted)."

Hi Daniel,

I can't workout where you are coming from with this quote, especially the following "numbers the individuals by the amount of them in the family tree". Could you explain that to me? Does that mean if there are 3 John Does in a tree it numbers differentially? Or does that mean that previously deleted ID numbers can be used again?  (PLEASE!!!!!!) e.g. If I deleted, say 3 people because they were duplicated, and had ID numbers, say, 1123, 1124, 1125, those ID numbers can be used again?

"Can I change ID numbers for people in my Family Tree Builder tree?

When editing a relationship, there are a few options (My groupings):

a. Married, Divorced, Separated, Widowed, Annulled

b. Engaged 

c. Partners

d. Unknown

e. Other 

f. Friends

a. I'm assuming everything in this group relates to a legal marriage

b. This on relates to before being married

c. What does this one mean i.e. living togehter but not married?

d. Understand this one i.e. status of relationship is unknown

e. What does this one mean?

f. What does this one mean i.e. different to partner i.e. not living together?

I'd also be interested to understand which of these has an impact on any statistics..

Rgds,

Simmi 

Very strange. I'm using FTB 7 for several months now and never saw this issue.

Maybe you have different fonts for your windows?

Did you set them to 125% or 150% or something else?

That does effect some menus of some software but not all software..

Might simply be a bug, strange to call something a step back because of tons of improvements that

were done by the developers team and then say:"ok, some bug slipped into all those improvements

so everything is a step back"

If you want support, contact MyHeritage, the team always resolved my issues within a few hours after contact was made.