I would like to know what file to edit in order to clean up the Custom Facts. My Family tree builder has created a lot of similar facts, some with upper case, some with lower case and again others with part of a full fact.
This is a nuisance as the workflow and speed drops significantly because you have to pay a lot of attention to this.
Hi Kevin,
Family Tree Builder creates the list from the custom facts that your tree itself uses.
I understand from your post that you hate inconsistencies and want to fix this. A possible solution would be for you to export your tree from Family Tree Builder into GEDCOM, which is a text file, review it with a text editor and fix all the inconsistencies, and then import it into a new project in Family Tree Builder and continue.
Please note that entries you type in are stored for future quick re-entry.
If you are a power user and want to remove entries you typed in the past, that are polluting the re-entry pull-downs, you will find that your project's folder contains a CFG subfolder. Inside is a file called project.cfg. Edit it when Family Tree Builder is not running in order to remove history rows you no longer want, or edit them to your liking.
For example, if your project is called 1174b, then in folder C:\Program Files\MyHeritage\data\1174b\Cfg you will find a file called project.cfg. Edit it when Family Tree Builder is not running, and edit this line:
"General","Custom Facts",S,"Best feature / worst feature|In brief|Languages"
and save. Just remove the custom facts you don't want to see again in the type-ahead menu.
This is a complex answer to a complex issue you've raised, so I hope this subject is not too complicated. Good luck,
Well, I understand that your site is not gone, but when you visit it, you are not considered its manager. This means that you are either not logged on in myheritage.com any more (which can happen when you log out, or log in as another user, or simply your browser cookies get deleted). Or, you are logged in as another user now, not as one that is the account used to manage your site.
So, to help you further, let me know:
when you are taken to your family site and are not considered as the manager there, does it know who you are and write your name in top right corner of the screen, or does it say "Guest" or "Welcome, Guest" instead?
If it says that you are a guest, simply Log in from the top right corner, enter your email and password, and presto, you will again be recognized as the site manager.
If you are logged in but it doesn't think you are the manager, then I suspect that you created two accounts for yourself on MyHeritage by mistake. One was used to manage the site and the other you used to register Family Tree Builder. This can be fixed, but first give me more info so that I could help you better.
Gilad
I have the exact same issue! I believe I accidentally created another account with my email address so now when I log on, the site does not recognize me as the site manager. I tried doing a search on the site members for the site manager to see if would list me, but it didn't. In fact, it listed no one as a site manager. I have the icon showing that I am a PremiumPlus member, but it's not showing me as the site manager. How do I fix this?
Probably the same issue here, so any explanation on how to fix it? I have a cousin that is the Master Administrator for our family Website. He created two projects on the web site; our family and his wifes family. After having several problems with not being able to have two identical emails attached to the same website, we decided to try out creating a new Website for his wifes family, and publish that family tree from FBT to this new site. It worked out fine, but - when he clicks on "My Pages" on the menu line at the upper right corner, he can see that he has the status "page administrator" on the main web site (which is correct), but "Controlled by <his name>"on the newly created website for his wifes family. No one seem to be the administrator for this site, which results in that he is not able to remove people from this site in order to re-invite them with their correct email-addresses, etc.
Can you please explain how to change his status to "Page administrator" for this site?
Best regards,
Kjell
When he goes into the "My pages" menue at the upper right corner of the window, he gets something like this:
My family sites
Rannekleiv Web Site Langmyrslekta Web Site
You are Page-administrator Controlled by Arnold ...
74 members, 316 pictures 23 members, 191 pictures
... ...
What must be done in order to change it from "Controlled by ..." to "You are Page-administrator" on the Langemyrslekta Web Site? (He do not have admin privileges on this web Site now!) I appreciate a solution on this!
Thank you for writing to us, and I apologize for the delay.
I was waiting for a fix for this from our programmers. We have now fixed this problem, and Arnod should be able to see his site without any difficulties.
I haven't paid for a premium site yet, so I don't have the answer to this question. It may determine whether I pay and go premium FTB published, or stick with free web built:
It is frustrating that in the web built version, uploaded documents can't be associated directly with a person. It isn't as useful to have to dump letters, clippings, stories, etc into albums, those things should made available through a person's entry.
If I go FTB published, premium level, I can upload pdfs that I have associated with people. Will other members then be able to associate documents that they upload?
If they can't, can I download their contributions to my FTB, associate them, and have those links published?
Or is the only way to accomplish this to download their documents, import them manually into FTB, associate them, re-upload the documents during publish and delete the originals from the site?
The power of MyHeritage is the ability to have many family members contribute and collaborate. Unfortunately this isn't allowed with published sites, beyond uploading photos and documents. Web-built sites are open for collaboration, but don't provide any place for people to contribute histories, stories, and other material more involved that facts and bullet points.
I haven't paid for a premium site yet, so I don't have the answer to this question. It may determine whether I pay and go premium FTB published, or stick with free web built:
It is frustrating that in the web built version, uploaded documents can't be associated directly with a person. It isn't as useful to have to dump letters, clippings, stories, etc into albums, those things should made available through a person's entry.
If I go FTB published, premium level, I can upload pdfs that I have associated with people. Will other members then be able to associate documents that they upload?
If they can't, can I download their contributions to my FTB, associate them, and have those links published?
Or is the only way to accomplish this to download their documents, import them manually into FTB, associate them, re-upload the documents during publish and delete the originals from the site?
The power of MyHeritage is the ability to have many family members contribute and collaborate. Unfortunately this isn't allowed with published sites, beyond uploading photos and documents. Web-built sites are open for collaboration, but don't provide any place for people to contribute histories, stories, and other material more involved that facts and bullet points.
Hi Ian,
I've just shot technical support a question about this. I understand they're experiencing quite a backlog at the moment, but they will get back to you as soon as possible. If I find a solution before that, I'll post it here as and when I have it.
Hi,
I have installed FTB at my home pc and also at my office.I have published one family tree on my site.Problem is if I made changes from home pc and publish the family tree (using same project name/site), it's published correctly. I exports my project to zip file and copy it to office pc and then restore project in office PC FTB. In case if I need to update family tree from office , when I try to change some data or add new members and publish it, it's published onto another family tree with exact same name. It doesn't append/replace existing family tree. So I end up with 2 almost similar family tree with same name.
Can you advise why is this happening ?
Manish.
Hi,
I have installed FTB at my home pc and also at my office.I have published one family tree on my site.Problem is if I made changes from home pc and publish the family tree (using same project name/site), it's published correctly. I exports my project to zip file and copy it to office pc and then restore project in office PC FTB. In case if I need to update family tree from office , when I try to change some data or add new members and publish it, it's published onto another family tree with exact same name. It doesn't append/replace existing family tree. So I end up with 2 almost similar family tree with same name.
Can you advise why is this happening ?
Manish.
Hi Manish,
We're still looking for solutions to this problem. As an initial idea to try and resolve it, you may want to try merging your trees together. This may resolve some of the issues with overlap.
I've just notified technical support of this problem. I understand they're experiencing quite a backlog at the moment, but they will get back to you as soon as possible. If I find a solution before that, I'll post it here as and when I have it.
I have the same problem but on the same computer. It happend recently, the old family tree was updatat 23 oct and a couple of days later when publishing a new version there was suddenly two trees. How can get back? I have a lot of fotos connected to people in the tree.
I have the same projekt at diffrent computers and then publishing I end up with 2 trees.
I also tryed from PC#1 to publish a tree to a new web site. At PC#2 in FTB I selected to "Restore Projekt" in the "File" menu. FTB successfully downloaded the information and created a new projekt at PC#2. When I published some change in the projekt from PC#2 I end up with 2 trees
The software of the site FTB does not work well with Turkish. When you use Turkish characters, those letters come up as completely unrecognizable shapes. This is really annoying.
You cannot use the programme on Apple. So (in my case) I have to use my PC just for this purpose all the time.
There is no option to update some simple things (like misspelling of some names or e-mail addresses) online, without launching the programme. So you have to wait until you get home, turn on your PC etc etc.
The site does not merge the faces on albums with the ID's. It in effect means you have to introduce the faces with the ID's one more time.
Online facilities should be improved and there shouldnt be a need to use a separate programme.
These improvements might attract me and my members to the site more freuquently.
As a premium member, for these simple but important reasons, I cannot say I am 100% content with the quality of the service provided.
The software of the site FTB does not work well with Turkish. When you use Turkish characters, those letters come up as completely unrecognizable shapes. This is really annoying.
You cannot use the programme on Apple. So (in my case) I have to use my PC just for this purpose all the time.
There is no option to update some simple things (like misspelling of some names or e-mail addresses) online, without launching the programme. So you have to wait until you get home, turn on your PC etc etc.
The site does not merge the faces on albums with the ID's. It in effect means you have to introduce the faces with the ID's one more time.
Online facilities should be improved and there shouldnt be a need to use a separate programme.
These improvements might attract me and my members to the site more freuquently.
As a premium member, for these simple but important reasons, I cannot say I am 100% content with the quality of the service provided.
FU
Hi Faik,
I've just notified technical support of this problem. I understand they're experiencing quite a backlog at the moment, but they will get back to you as soon as possible. If I find a solution sooner, I'll post it here as I have it.
