I solved my issue by deleting the project that was having the issue [working on 3 different trees] and re-imported it from the app that I was previously using. All is working well now.
I to am having out of memory issues. The program is unusable at this time, I can't believe there is not a work around while the upgrade is made available
We have a memory leak problem with Smart Research. We have already fixed this bug in the upcoming version of the program, which will be released soon.
In the meanwhile, you can try to use a workaround:
Please close FTB, find your main.cfg file, which is found in Programfiles\Myheritage\Cfg\main.cfg
(If you use Vista or Windows 7, in which case it will be here: C:\Users\(your user name)\AppData\Roaming\MyHeritage\Cfg)
Edit the file with note pad, and edit this line:
"SmartResearch","MaxConcurrentRequests",I,"5"
change it from 5 to 1.
Save the file, and re-open FTB.
If that doesn't help, you can change the parameter to 0, which will disable Smart Research completely.
Hi... I am also suffering with the same "out of memory" problem. Went thru my computer tech guys and they tried to change some settings to help me out but nothing worked. I just have to have the program turned on and it says out of memory. very very frustrating. Am trying to finish one segment of the family for their family reunion next week and I don't think I will be able to do it for them. What can I do?
I you coud post the workarround, everybody coud eliminate the problem.
I Have also the OutOfMemory Problem and Iost a cople of times the smart research results.
do you have something like a lap webpage where people could download beta software ? (Like http://www.avm.de/de/Service/Service-Portale/Labor/index.php)
is it somehow posible to reset and restart the smart matches results? I Have a lot of machtes in FTB who arent real machtes. They disapere after I try to compare the match with my records.
is it somehow posible to reset and restart the smart matches results? I Have a lot of machtes in FTB who arent real machtes. They disapere after I try to compare the match with my records.
I was impressed with the software so I upgraded to a premium account and have some second thoughts now. The error happens let's say every 15 minutes, I constantly need to save not to lose data.
I am also experiencing the same out of memory issue, having got to this stage on the first day of use, No I did not import this was a new project started. I seems rather silly to have memmory leakage to this extreme. I have 4GB of memory!
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