I see the same thing. I get a green circle smart match when I add somebody and I am excited to see so many matches, only to find that the same person has about 50 of the same tree due to republishing so many times.
I had a similar problem recently where I had added photos and email addresses for family members in FTB but the info did not update to my website, and the screen did not pop up for me to invite the new members to the website after publishing. I tried to contact MyHeritage support using the "request support" bubble that pops up at the bottom right of the online website but I never received a reply from that either.
Anyway, I cannot explain it but after a period of days or weeks, suddenly the box popped up after publishing, and I was able to invite the new members to my website.
So I hope this info helps you troubleshoot, but also, I am concerned that the support feature is not working properly. Thanks for your help.
I have the latest version of Family Tree Builder (V126.96.36.1998).
When editing place names (View / Places / Where Used if one "opens record" and edits the record there (which is sometimes necessary to get the correction done) the program sometimes crashes. I have let the system send its error reports so you should have them.
my father purchased Family Tree Builder Premium with the intention of creating an online family tree through FTB, updating/publishing the website from FTB - and eventually allow other family members to make changes in the family tree. After a bit of research it turns out that family trees created through FTB can NOT be edited online :S
However, in this article it says we can export & import a "GEDCOM", and thereby make the family tree editable online. It seems easy to do so.... but if we do it also seems like my dad will have to stop using FTB, and stick to only making updates online afterwards? I find it a bit strange if changes can not by synchronized both ways, allowing my dad to continue using FTB to build the family tree, and import changes made by other family members online into FTB ?
I assume we can keep exporting and importing GEDCOMs, both to and from FTB & the online tree... But let's say my dad i.e. adds 10 new family members in FTB, then imports a GEDCOM from the online tree to get the online changes made by others imported to FTB: Will the new members he added then be overwritten/deleted ?
Both FTB and the online tree seemed fine up until we figured out that there is no synch both ways. I would appreciate if you guys can give a detailed reply on the best solution to our problem. My dad wants to continue using FTB now that he has learned it, and find the easiest way for other family members to edit the family tree.
sorry if I ask in the wrong forum... I have a question regarding to ftb 7.. I use ver. 6 on my pc, but because my sister also do some research, I have to use the online ver.. FTB7 with full sync, does it means that I can use ftb 7 on my pc, and my sister the same, or does she have to use the online ver.??