Hi! I am a new user of your site and program. Last week I downloaded your program but the sync wouldnt work, there was an error with the download and neither works the restore from your site... Now I have an empty file in the Family Tree builder that can't synchronize and I cannot edit the one online...
I found this under Edit tree settings / Permissions: The family tree was published using an older version of Family Tree Builder which does not allow the family tree to be edited online. Download the new free Family Tree Builder to fully synchronize between the family tree on your computer and this online family site, and enable online editing.
What can I do? I am really almosy giving up on this... I have been trying for many hours with no success, checking the forum, trying from different computers, reinstalling, etc. and didn't succeed...
Please help me as I am getting very frustrated with this.
I've given you a solution in a different forum post, as it seems that the file that you tried restoring was corrupt. The solution involves you exporting a GEDCOM from the site and load it to the family tree builder:
1) Navigate to Family Tree > Manage Trees > Export GEDCOM (on the family site online)
2) Open your family tree builder and import a GEDCOM by going to File > Import genealogical file...
3) Sync to your site.
4) Please note that you will have to delete the (old) duplicate tree.
I have images of Coat of Arms which are different JPGs but are identical. This due to different families used the same apperence of Coat of Arms. The problem now is that when adding Image 1 as primary Picture of a person and then add Image 2 to another person both persons are assosiated to the same image. There used to be a limit of 100 persons assosiated to an image. Will this be true now also because of this? What must I do to get FTB to use different images (one image per family)?
And why cant I add a image to this post eventhought I add it as an attachment?
Our software recognizes the images by the path of which they were taken from, so if for example you have an image called "image1.jpg" and it was taken from "C:\Daniel\image1.jpg" and you have another image called "C:\Daniel\image2.jpg" it would recognize the photos as two different ones.
However if you try to add the same picture several times, the software will recognize it as one photo.
Thus I would recommend that you change the name of the photo and it's title in the folder that you have the original photo, and then add it to the family tree builder. Then you will notice that they are added as two different photos by going to the Photos section of the software.
Once you have the two different photos thumbnails you can associate each of them to different individuals.
I hope that it makes sense!
Currently there is a bug with the photos in the forums, where you can't attach any. We are working to fix this issue.
Our software recognizes the images by the path of which they were taken from, so if for example you have an image called "image1.jpg" and it was taken from "C:Danielimage1.jpg" and you have another image called "C:Danielimage2.jpg" it would recognize the photos as two different ones.
However if you try to add the same picture several times, the software will recognize it as one photo.
Sorry but it dont work that way.
Here is how I have done:
I have 2 individuals who I want to add same image to. Since I want to give each individual an own Title I make a copy of the image so they will have their own instance of the image. I now have Image1.jpg and Image2.jpg. I then associate the first image to the first individual and I add the Title "Individual 1". When I do the same for Individual 2 I select Image2.jpg and the dialog confirms that I have selected Image2.jpg. After some OKs I end up in window Edit Photo and now I have the title "Individual 1" and the association list is for Image1 and Individual 1 is listed. This must be a bug.
I have about 200 original images including copies which I have added to individuals. But in the Photo folder I have over 6000 files. Since there will be 3 files for each uploaded image there should only be about 600 according to another post I read for a couple of days ago. Also the files that represent the full image are even larger than the original image. So under Photos each individual I have added an image to have an own set of images and it all takes up 145Mb and my original folder takes up 10Mb. I have no problem with the large disc consumtion (I have an 1 Tb disc) but others may have small discs so I think you have to look into this.
I work as a application engineer for a software and my work at my company is to find and report errors to our vendor and find work around to our users. So I dont just complain. I want to help solve problems by reporting them with details to find out the problems.
I tried to reproduce this but didn't succeed, as it was unclear to me whether or not you have made a duplicate of the image in the family tree builder or in the computer folder.
I would be glad if you could send me an example of two images that you add, which the family tree builder recognizes as the same one. Along with step-by-step instructions (I'm going to try and follow the ones you have added here in the forums, but if you had more information to add I would be happy if you could include it) via email to our support team directed to me.
I apologize for the hassle and the problem that you are experiencing.
I just added a photo ( several actually) and asssociated the image to the individual.
In fact the image was headstone monument and was associated to both parties- husband and wife.
Now I find that FTB has made 9 duplicates of the images with a series of names.
I intend to add 60 headstone images to my database and it seems to me I will have 540 pictures to store.
And fully intend to increase that as more photos are gathered
Am I the only one who thinks that there may be a problem here?
Is there a way to reduce th number of duplicated copies of the photos and ALSO to apply a name to identify each one instead of the auto named system that does not help me identify the images in real name terms.
I wasn't able to reproduce this problem in the family tree builder, could you please provide me step-by-step instructions of how you add the image and associate them to the individuals? As we may be missing one crucial step that reproduces the problem for you but not for us.
I'm also not quite sure of what you mean by "automatic named system", could you help me understand? As my terms may not be the same as yours.
I noticed that your account says "Davied", I assume you meant to type in "David"? You can change the name by hovering with your mouse over your name on the top right corner and navigating to Account Settings.
I would like to explain the situation a little bit further with my understanding with your problem.
The photos that you are referring to are saved in an internal folder for the software called "Photos" which is located in your project's data folder (usually at "My Documents/MyHeritage/<your project name>/Photos").
The reason that the same photo is duplicated 9 times is an internal process to optimize the speed of loading the photos on the family tree builder. If you check the size of each photo it should be miniscule except for 1 photo (which is the original you downloaded). The reason why it is renamed in such an obscure way is also internal programming, again, to make sure that the software runs smoothly.
Any manipulations to the names of the photos in that folder would cause a loss of information on the tree.
The duplicates should not affect your project or your work in any way, if there's anything else I might be able to explain I would be glad!
Despite the fact that Family Tree Builder is a Windows application, I have got it running quite successfully on my Mac (OS X 10.8) using the (free) WINE and WINE-bottler wrapper applications. It installs and runs as a native Mac app, and doesn't require Parallels or VMWare Fusion. It doesn't work perfectly (importing from the website or GEDCOM files terminate without making the images available), but it's surprisingly good. Certainly works well enough until a native version for Macs is available, but probably not a good idea if you are unsure about installing stuff on the Mac.
I found a thread about the "unable to create file" msge, but must have interpreted the instructions as it didn't work for me.
Have logged a help request.
I'm not going to bother trying to jump through too many hoops to get this running.
Really, I'm just registering my annoyance that they still do NOT have a mac version, or possibly simply a version where you can chose where to instal the program if I'm interpreting what's going on with the file message above.
I did manage to get my real genie program (TMG) running very well on my linux under wine but wasn't able to repeat that success on mavericks, so ended up with parallels, which I have to admit is a vast improvement over the VMWare Fusion I had on my older mac this one is replacing -which also wouldn't run FTB, although it was a different message/problem.
is there an option to copy fact citations from a person to person(s)?
I've got a lot of situations where a family has a lot of children. I'm using a custom Place of residence fact that has a citation of a record that has information regarding the whole family. When I've entered the place of residence and the fact citation data for a single person I'd like to copy the citation to all of the other family member place of residence facts. If there're 10 children, I have to manually copy and paste the same citation details to each of the children which is quite tedious and could be done via a copy function quite well.
Please correct me if I'm mistaken and this kind of a functionality exists.
Unfortunately there is no way to copy a citation to different people at once.
However, I would like to explain a little bit about what is a citation and how it works.
A citation is "A quotation from or reference to a book, paper, or author, esp. in a scholarly work." (from the dictionary) and this definition works well in the Family Tree Builder as well. When you specify a Citation you have the option to specify a specific Source the Citation is taken from.
This Source can be anything: A book, paper, interview with a person... etc.". It is important to note that the Citation should be taken from the source.
It means that copying and pasting the same citation may not be the best course of option and perhaps specifying a source that is valid for all individuals will be easier, and then the only thing that you need to do (which requires some work as well) is to personalize the relation of the person's Place of Residence (for example) citation to the source for each person.
For example, I would create a Source "Contract of Living in House X".
And the Citation for John who lives in House X would be using this source, and have the personalized information of "John lived there with his parents until the age of... where he parted ways and started his own family".
Gostaria de saber porque razão, quando crio um relatorio da minha árvore, no que respeita aos meus bisavós, não diz que "Rosa casou com o seu primo Amândio", uma vez que eles eram primos direitos? Existem outras situações de outras pessoas da minha árvore onde dizem isso, mas nos meus bisavós não diz. Será um erro?