I have been using FTB for a few years and all was great. But recently, during one of the last 3 updates probably, the notes went all blank on the desktop computer running Vista Pro/Windows. The notes are still there on the website, but don't show up on desktop. Please advise how to get my notes back. Thank you. Here is a screenshot of the blank notes where pages of text used to be.
The uninstall worked fine, but the reinstall did not. During the install it gets stuck at SmartResearch.dll and goes no further. I have tried it a few times to see and it still does not install. I am not sure what to try next.
I think it was becase of this I had to deactivate the virus protection/firewall during the install. If you check older threads I think you will find some more about this. http://www.myheritage.se/support-post-762461/notes#posting762461
I had no problems with the install prior to the deactivattion of the virus protection but it just behaved the same as the version before regarding the Notes.
I was reluctant to do this but since my McAffe had stopped working properly any way and I had to reinstall that too I did both at the same time with good result. I downloaded the install file and then removed the net cable and then uninstalled the protection and then installed the FTB and the reinstalled the McAffe. In your case you can just deactivate the virus protection and then instll and then reactivate the virus protection. At my previous appartment I once removed the Firewall to do a test of some kind and it took just a few seconds for someone to make an attack.
If I recall I had one more file besides the SmartResearch.dll that did not update correctly before I did the total reinstallment.There where a bug in earlier installers that did not manage to replace that file.
My mother died on the 19th of June 2013. At some point during the summer I input the data to the 'desktop' MyHeritage, and synced. The window with the bar showed that the site was updated. I went to the site, but it had not. From experience I know that occasionally it needs some to update. I had a lot of obstructions in the meantime. By the end of August, I got a newsletter from MyHeritage, inviting me to wish happy birthday to my dead mother!
Uncomfortable annoyance aside, I tried syncing again.
Attached is a screenshot. It's in Greek, but I'm sure you will understand what it says.
I have been trying to do a successful GEDCOM export. The result has been a file with a large number of lines without any initial key. Those lines result from notes. By backtracking them in the GEDCOM file via a long line of nested notes, I could eventually find the origin. I had confirmed some smart matches than created citations. Those citations contained links to the websites were the smart matches were fetched. I deleted the citations, which deleted the references to the notes, but the incorrect notes are still in the system. But now they are unreferenced, so there is no way I can delete them from any person. Theoretically it could be done in the GEDCOM file, which then can be imported into a new project. But it is very easy to mistakes and create a mess. The consistency check only deals with individuals. So, how do I get rid of ghost notes?
My Daughter finally married. Her 3 kids are by an ex partner, never married. Her new husband brought in 2 kids from previous marriage. How can I include these kids but not have them show as siblings to my daughter/husband. Can we have connecting lines to just one parent or the other.
This is off the subject, but are those wings, or dauphins on your hat? My eye sight isn't good enough to tell. The reason I ask is that I served on an old diesel submarine in the late 60's and early 70's. Just curious. Charles Herndon, Austin, TX.
You can easily disable the FTBCheckUpdates.exe by navigating to Help > About > Right click anywhere in the window > Stop checking for updates button.
Please note that the family tree builder could also automatically sync without the family tree builder being opened if you have specified it to do so. You can disable the automatic sync by navigating to Tools > Options > Sync > Automatically sync... -disable this.
I agree, this is a poor place to put this option. Why not under Tools --> Options ?
And when it does an update, why does it have to start up the app?
Anyway, if selected once, the option still says "Stop checking for updates...", so that brings up the question, if you select it once to turn it off and change your mind, how do you turn it back on again?
No second cousins are showing (or first cousins once removed) in "all in one" charts. A little dissapointing since this was supposed to display all relatives of a person and this is still not the end of the relatives I want to display.
Would appreciate the help of anyone shedding some light onto this.