What a pain!! The new version installed ok for me without doing the stuff you did, Matt. I'll let Shachar know of your subsequent difficulties via the prolbem ticket I opened with them ..... just in case they don't see your post!
This new built-in editor added in 7.x are simply a pain to use. I'm sitting here, trying to write a note and it is so annoying to use, I am speechless.
It has so many annoying issues, I hardly know where to start. It has to be one of the worst editors made in the 21st century, or at least the worst implemented one in any software. Did you guys even TRY it before releasing your software?
In my opinon, this editor is useless as it is today. I don't want, nor need options to format text notes, I just want to write a simple text without being annoyed by the software all the time. If i want a nice looking text I will create a report.
PLEASE MYHERITAGE TEAM: get rid of this editor or at least give us the OPTION TO DISABLE THE EDITOR.
I've been asked to provide an example of how it's useless, so here is one:
Find yourself a web page with some formatting, lagre and smaller text, bold, italic and whatever.
Copy a selected text
Paste the text in to any Notes field using the new editor.
Looks fancy, right?
Now, try to make a large text smaller. Right, it's not possible. You can not make a large heading text smaller, you are stuck with whatever size you copied.
Ok, so let's try to remove the bold and make it in to normal. Select a word in bold and try to change it to normal. Right, sometimes it works, other times you are stuck with the bold. And what on earth...! Sometimes the bold word you was actually able to make in to normal, makes the next word after shift to the next line! Now you are thinking, "ok he hit the Enter button by accident". Nope, I didn't. The editor just figured out it was ok to make a line shift just there, for no real reason.
Another funky twist is that you can copy a text being black, and the editor changes the color to Grey. Why do you do that Mr.Editor? I don't want grey text, I want it black. Simple as that.
Hi John and Jack,
Family Tree Builder is currently available for Windows. We've started working on adding support for Mac OS X too. For those Mac users, please lend us your patience, we're working to bring Family Tree Builder to you too in future versions.%QUOTE%
I just joined and installed Tree Builder Version 7. It worked fine for a few days but now it has problems syncing to my family webpage.
First, I created the family tree using Tree Builder and then published it to the webpage. I've also checked off the box that doesn't allow family to update it online (webpage). I figured it might screw a few things up.
My relatives were able to make changes to the family tree (no just uploading photos)? I believe this may have created one of the first problems in syncing with the tree. However, it continues and I don't know why.
Since the Tree Builder wouldn't allow me to update my most recent changes. I downloaded the Webpage version and installed it to the tree and removed the old one. Then proceeded to make the changes. It seem to work but periodically it still won't sync?
I have the same problems and have sent 7 emails and have had 2 computer-generated replies.If there is a problem it would be polite to receive an email and then we would be so worried.I posted on this Post as others are confrontational.I do not want to take sides I just want to work on my tree.I really hope somebody does something
Hi,
I was having sync issues too; it would hang at 99% forever and not upload. I remembered I decided to use a different email address to log in and when I switched back to the original email that I used to set up the account I had no problems syncing (I guess I needed to give my second email account permission to make changes to the site lol). I had to make this change on the MH software installed on my computer. Hopefully this bit of information helps someone.
Donna
Well, "magically" my FTB software now working properly and no sync problem anymore, at least since monday morning though. I guess they have fixed it somehow.
I hope yours fixed too.
I just installed FTB v7 too. I had a couple of sites already, and created another. FTB was able to download the 2 original sites, but won't sync any of the 3. The sync hangs up at 96%, and if I hit Cancel, it goes to Step 4 of 4, but stays at 96 % for a long, long time. Finally it says Syncing the Project has failed. Please check the sync log for details. It took a long time and a lot of looking to find the sync log - the User Guide never mentions it.
The Sync Log says Sync Started at 15 MAY 2013 19:32:42 GMT-5
Wrong password specified
But I can't find anywhere to specify the password. I can set or change it on my site, in my web browser, but how do I set the password that FTB uses?
Unrelated but also very frustrating is the User Guide's info on Duplicates. It describes using the FInd Duplicates tool, but ignores the usage of the "Ignore" choice in the duplicates list. I checked the Ignore, but the next time I rand the Find Duplicates, they still all showed up, even though they were not really duplicates anyway.
Well, I'm not sure. But trying it again now, I found two ways.
At the very top of the program window, ABOVE the icons, there's a command marked "Sync (publishing)". I clicked on that, and then selected "Sync Settings". In the Sync Settings pop-up box, there are two things to try.
1: on the line that begins with "Last sync:" and then a date, there's a link for "View log" which does that.
2: a bit lower on the left is a link that says "Show overall sync status" which also gives a report.
The first way, #1 above, shows that my problem was an incorrect password. My site, created on GenCircles, uses a different password than my MyHeritage account does. And the GenCircles site's passwords cannot be changed.
I think there was a way to view the log at the end of the failed sync, but I didn't notice it at the time.
I see it now! I'm not sure how I missed that. I got this:
Sync has failed. Cannot communicate with the synchronization process.
But I tried closing out the program and restarting it, and now suddenly it is syncing. But I don't know if that's what caused it to work or if it was something on My Heritage's end.
Thanks so much for you help! I'll know what to do from now on.
As I recall, I couldn't sync right after installing FTB7 either, and had to restart my computer to make it work.
And then today, while attempting to check on syncing, I accidentally synced a different file with my online Family Site! Darn. Oh, well, I have no other members, and don't really have any family with email who could contribute anyway.
I have been having problems with Version 7 since I installed it, and after reading a number of the postings here I can see my problems have just begun, so can anyone tell me how to go back to Version 6 without loosing even more of my work. I have been afraid to do anything for over two weeks for fear I break it even worse than it is.
I don't know if that was the latest or best build for V6 but I'm using it and it's functional. I can't say what it will do to your previous work, but it should be able to recover your most recent backup from V6.
I just added 700 names and info on version 7 and it crashed and wiped everything back to when I installed version 7 and I am not happy. How can we reinstall version 6, I still have a version on a little eeePC and a copy of my family file from before I installed version 7 on my other computer. Why will they not give us a download for version 6 so we can go back?.Version 7 never did a lot of what they claimed it does, the sync function is much worse and chews more bandwidth than the old publish function and I can't believe they released a piece of software with so many bugs.Maybe I can find the original install files for version 6 on 1 of my computers somewhere(wish I knew the name of the install file).I fully agree with the comments about this being completely unacceptable and why are they still allowing people to download the new version?.
The file will be called something like "family_tree_builder_5638_cd.exe" so if you search your computer for "All files and folders" named "family_tree_builder" it should turn up. Don't know why the MH techs don't want to tell you that.
I found my install files for version 6 and uninstalled version7 from control panel, then reinstalled version 6 and it found my family project with no problems.I am not sure if it found the old format files or the ones version 7 had modified because version 7 wiped out everything I had entered since I updated which is why I uninstalled it and I had a backup on another computer just in case but I did not need it.
