Tried to Publish, and it wants me to upgrade to Premium. So I'm back to wanting simple merge-helping features in the Windows app: ability to open two Persons simultaneously, ability to compare two Persons, etc.
You can try run FTB and windows with different aplication (IE etc.) .... and on taskbar... click on the IE... click... minimize...click... maximize.. click ... minimize..... and try it on FTB window....click... FTB on top.... click... nothing... click... nothing...click... nothing... click on IE window..... FTB on top ;-D.... click on IE windows..... FTB on top..... click on IE window...... IE on top .... ;-D
I recently was informed from a dutch user that she received an invitation by email, but could not understand a thing, since the email was in Norwegian. Also the website link she followed was in Norwegian.
How can I manage this feature? Is there a way to prepare templates in multiple languages? I see a challenge here. Either there is only one template that will need to contain the mesaage in multiple languages, or there needs to be alanguage field in the user card that will tell FTB in what language to communicate with this member.
The next step would then to serve the new member with the first welcome screen online at www.myheritage.com, in the language the member speaks.
If a site member is receiving emails from our site in a foreign language, they can take the following steps to fix the situation:
1. Log into the Family Site.
2. Click on the My Profile link in the upper right hand corner of the screen.
3. Click on ‘Edit Account’.
4. Click on the drop down menu in the section labeled “Send me emails in” and select the language you would like to receive emails from MyHeritage.com in.
If you need to change your site language, go to your family site and scroll down to the bottom of the screen. In the lower right hand corner of the screen, you should see a button with a flag icon on it. Clicking on this button will bring up a little pop-up window where you can choose your preferred language.
So, if I understand you correctly, the invitation is default always send in the "main" language. But how does your mail system know that the MAIN language is Norwegian?
Is there a way for me to define a language for a specific user when I create the new person in the family tree. Nobody from my relatives that are not living in Norway DO NOT understand norwegian. Iow, when they all aof a sudden receive an email from myheritage.com, and they don't understand what it is saying, it will be regards as spam, and will never be followed up. So best is to set the language BEFORE the invite is send. Is this possible?
The association of your member to the person in the tree is probably wrong.
You can fix the member association and relationship easily by going to 'Site Members'> next to your name click on 'More...> 'Fix relationship' > In the box that appears enter your name as it is in the tree.
You can try by clicking Tools --> Check for duplicates. Be aware that if you rely on ID numbers those numbers will be lost for ever!!
Another way to avoid losing ID numbers is to change the names on the duplicated records to something else - like Not Known for frst name and NOT KNOW for last name (if you use upper case for last names) - so that you can use them again.
If I'm wrong with these suggestions, maybe some one from My Heritage can correct me.
I am the web site admin. When I log in, and go to "Tree", I see my personal information on the left side. Under "Facts" I see "contact info". This info is not the same as what I have in FTB. I changed it in FTB, and did a new publish, but still the wrong info is showing. How can I fix this?
What are the data languages in your Family Tree Builder tree? The problem that you report, as well as a few Unknown people in yuor tree, make me think that you are entering data in more than one language. Most of the information in your tree must be in English because that is all the info that is being published online.
If you go to Tools> Languages, you will be able to choose a primary and secondary data languages for your tree. Please note they will both be published only if all info is in both languages.
If you have done this by mistake, you can right click on the Languages window and go to Manage data languages. You will be able to see what languages are in your tree and copy from one language to another.
If you need further assistance, please let me know.
Thank you Lior for clarifying this. I think what has happened is that I imported a GED file from many years ago, that was created with another software. When started working with FTB, I ofcourse used the Norwegian language to work with. But I never knew that you have a seperate database for tree information per language.
Does this mean that if I should choose to open up for Dutch, I would need to go over the entire tree, and make sure a have a complete 3-set (English, Norwegian, Dutch)? Kind of strange, because a name is a name. Only comments can be different. Is that the reason (comments) that I need to work with multiple databases?
You say I can copy them over. Question is: I have 421 items in the English DB, and 138 in the Norwegian. I see I can copy ... from ... and choose to overwrite or not. Since I have no idea what I have entered (can not see it from this window) I am not sure what to choose. Is there a way to check what is inside the database and compare?
Edit: I think I fixed it by deleting the Norwegian database, after making sure that all databases had equal number of entries. Now all works OK. Thank you for the advice.
Currently there isn't an option to create a tree in 3 languages. I apologize for the inconvenience.
I'm glad to hear you managed to fix this. In the future, you should know that if you set your primary data language to English, and your secondary to Norwegian or vice versa, you will able to see in each person's card the information entered in each language, side by side.
This seems to be a problem all round from comments on the forum.
On our recently installed ( Free ) 5.1.0 build 5209 on a Windows Vista Business platform, installed on a fairly high powered Dell Optiplex 745 Desktop, we could never get the photo import to work.
It failed at Photos\Import\Search In every time, the program to failing to respond, resulting in the inevitable program termination.
We also wondered what we were doing wrong, as you do, and sent a mail to the support desk detailing the event.
We also understand how difficult it is for said support desk to supply a solution with the meagre information they have to work with.
Being quite determined, and having had 20 years experience with application software in similar scenarios, we loaded the same file ( it is stored on a server ) to a more mature Dell Optiplex 260, lesser memory/processor speed etc, running a Windows XP Professional platform.
Undeterred, we found an even more mature Dell PowerEdge 500SC, same XP platform, lesser memory/processor speed etc, and it worked first time.
Over the last 2 weeks of testing we have found that all 3 machines exhibit the tendency to load/not load photographs/documents as they see fit.
Sometimes they work well for hours, and then suddenly stop loading photographs/documents for no apparent reason, resulting in program termination.
The photographs/scanned documents etc, all stored on a shared drive on a server, range from 3,776Kb to 608Kb, so we feel size is not an issue in this case.
We too have experienced the "disappearing" photo syndrome after having imported same, as mentioned by another correspondent.
Great program, great features, but suffers the bane of all software, that of reliability.
Will we abandon our aging Family Tree Maker that has served us reliably for 10 years? I think not.
We continue to persevere, but feel we will not come up with a solution any time soon.
While trying to load photos, I get the following error message:
Could not save the photo because the copy operation failed