A print screen of what? I'm not sure what you want to see a picture of.
I would enter a fact. Save everything. Close the program. Upon reopening the program, the facts would all be gone ffrom where i entered them and moved to the contact section.
I stopped using "Address" and "Residence" as a fact. Using the word "Location" worked. Now when i enter a known address from 1883 or whenever i can see it in the list of facts rather than having to scroll through the contacts section. Definitely makes things easier when i want to narrow down a search location for the census.
I don't intent to contact someone who died 500 years ago.
It is now 2013 and this problem continues. I have re-entered this information repeatedly and it keeps getting moved to CONTACTS. If you use "Residence" type for a Person Fact the software will move it to CONTACTS. If you use "Residence" type for a Family Fact the software leaves it like you entered it. It not only moved my Person Facts of Residence to CONTACTS - I lost the citations and associated photos linked to that fact also. I have adopted Andrew's suggestion to use "Place of Residence". Let's hope this solves the problem...seems like this should have been a quick fix for the software developers!
Thanks for posting this. I have hit the same snag. I can't believe they didn't seem to understand what you were talking about and I'm even more amazed more people haven't raised this issue. Here's my go at explaining the problem - just in case another perplexed soul tries to find help online.
"I have created a custom fact field called Residence (under the Residence category). I want to use it for recording the addresses at which relatives (mostly deceased) lived during their lifetimes. I also want it to display in reports I create in the same way as other facts." Unfortunately Family Tree Builder does not like the custom field names Residence or Address and automatically converts my entry into a Contact Address at the same time removing my fact entry. This is no good to me."
Thank you for writing and we appreciate your patience regarding this matter.
I understand that you have some issues with the fact entries and "Residence" - i've already made a suggestion to our developers to fix this as you are right, some would like to show the information of the residence on the fact list.
However, there is a work-around you can take - in the "Contact" tab there is an option to input an address. If you have more than one address you can choose to add an additional address by clicking on the button.
However the problem with your "work around" is that addresses entered through the contacts tab don't print on reports. I have created my own"work around" and am using the custom field name "Place of Residence".
Are there any news on this? I am working on my wife's family from Kenya, and one of the more interesting facts is where people have resided. Just a place, no details about how to contact them on each of the places where they have resided.
Usually I don't know the years of when they have resided a place, but usually a chronological order of where they have resided. It therefore feels like this belongs in the facts list (which I would like to be able to order manually, by the way).
In the Contacts tab there seems to be no way of arranging the residences chronologically.
Also, for a family, do I have to enter each residence individually for each person in the family, rather than for the family (or couple)? There is family address, but that is not exported as RESI in the GEDCOM file.
You're right features such as arranging them chronologically are not currently existent, however, we are working on improving the overall experience and adding this features.
Unfortunately you can't add a residence fact for a whole family either.
Our developers are doing their best to implement advanced features such as these, and we will be sure to notify you when it will in the software!
Thank you for leaving your feedback here for us.
Andrew Fisher is right, you can use a custom fact of your own called "Place of Residence" which will solve most of your problems (You can add notes to the facts including contact information included in the notes, and you can also search for all individuals who don't have that fact in the family tree builder and add it).
I upgraded my computer to Windows 7 and installed MyHeritage 5.1. The program will not let me open my family tree. When I first start the program, and click to open an existing file, I get the message "Cannot create folder://[foldername]"
When I use the Open command under the File menu, I can browse to my family tree file, but when I click to open it, I get the message "Cannot copy [filename.zed] into project."
Please help. I love Family Tree Builder and don't want to lose several years of work!
Is it possible that you're using the family tree photos Screen saver in Family Tree Builder?
If yes, you can turn it off in Family Tree Builder. Open the program and click on Tools > Options. In the Screen saver section, click on the YES next to "Use MyHeritage.com Screen saver" to change it to NO.
I am wondering if there are setting or plans to increase the level of security with FTB
My examples are
Living people are shown on web as Living and Real Surname. Other s/ware has the ability to show Living - Living (fn- sn) options.
I have made some matches with other trees by simply guessing the names (traditions) plus online archive search of national newspapers.... After I made the smart match > I was then able to get the images etc.
When the website is updated with a source upload....the webpgase shows the update and also shows the new documents/images loaded to the site. In my case, some of these are living people... Can we pls have a setting where the documents attached with living people are not shown to all and sundry??
I wonder if there is a way to pull out a section of a large family tree in a format that could then be emailed to someone for purposes of that person using the file to begin creation of a new family tree. I have been unable to locate anything in the user guide or help files.
Or is there some way that this can be accomplished from the web site?