I am the webmaster of our family website. I have added news articles. I always turn on the checkbox to "Allow others to post comments on article". Nevertheless, when members click on "Add comment" on the article on the front page, the box "Comments" does not appear to them. The box "Comments" only appear to webmasters.
How can I allow others to post comments on articles? I have already checked all website settings and have not found any setting pertinent to this. It seems there is a software problem. May you please help me?
In order to download your family tree as a Gedcom, go to Family Trees>Manage Your Trees.
There you will see a list of all your trees with the option to download on the right!
I am trying to download/import from the site to family tree builder as well, and when I go in to manage trees the only action option I am given is to view the tree. Please help; I have put heaps of info onto the tree online, and just downloaded family tree builder. Am I going to have to go through and input everything again, and have it keep telling me to create a family site when I just want to get the tree from the already existing site onto my computer?
Hello web organisers. or users who have solved this problem
I am becoming frustrated quite seriously now because there does not seem to be a simple basic way or place to send an invite to members who you have smart matches with. I have managed to invite a couple of people but did this accidently and can not repeat the process.
Please explain and show me where and how this is done easily, quickly and reliably
If you would like to get in contact with someone with whom you have SmartMatches, the best way to do so is to use the Contact Webmaster link. You should see the link at the top of the list of matches for each particular family site.
Another option you can try is to view the person's site and then click on Address Book to view the profile of the webmaster. Here you can add a comment to their profile asking them to get in touch with you.
The webmaster will get an email to let him know there is a new comment on his/her profile so it's a good way to get someone's attention.