Thanks for the help, but that link just takes me to the page that generates the Gedcom and then tells me to wait for an email so I can then download the Gedcom. The problem is - I never receive the email with the link pointing to my Gedcom....
I receive all of the other emails from MyHeritage, just never this one.
Can I ask you when you last tried to export gedcom?
As you have mentioned, once you had to wait to recieve an email but you no longer need to do that. Once you go to Manage trees, at the top of the list there is a link to export a gedcom, you click that, you chose the tree that you want to export and then save it on your computer wherever it's convinient for you to find afterwards. Then you can go back to the file that you saved, double click and it will open in FTB.
So could you please try again and see if you get this screen and can complete the above steps?
If you have any other questions please feel free to write back!
My Heritage genealogy page was auto-generated upon your merger with GenCircles, which allowed unlimited updates of my gedcom file that replaced each older version. Each time I try to do the same thing on this site, the file appears to upload (though no confirmation is received), but the old file is never replaced.
I have over 1000 new individuals and too many supporting facts to enter each one individually.
Do I need to delete my old gedcom before uploading an updated file? Please advise. And please, please, tell me how to accomplish an update in one easy step and replace my old gedcom file.
Each time that you upload a gedcom file to your family site, you will recieve a new tree on your family site. Even if the file has the same as the previous gedcom file, you will still get a new tree, and it will NOT replace the old one. What you can do, is upload a new family tree with a gedcom file, and delete the old one.
In order to view all the family trees that you have on your family site (those that you made online, those you have made in Family Tree Builder and published online, and those that you have uploaded as a gedcom file to your site) so that you can edit or delete a tree:
Please go to Family Tree > Manage Trees
and there you should see a list of all your family trees that you actually have on your site, and you can delete or work on whichever one you choose.
Please let me know if you have any more questions.