I invited my aunt to share my family tree, after she had helped me with some details, she has gone into it deleted all her details, her children, partners etc and emailed me an angry message about not wanting her details on the internet!! I am replied assuring her it is private, and changed the settings so now only I can edit it. Obviously I want to add all these deleted details back on but she is asking me not to.
I've run into similar problems in the past. As we know, basically anyone over the age of 30 is just now within the last 10 years getting used to the deprivitization of the internet. The one I heard a couple times from my mom (who doesn't use credit cards on the internet so that she can't have her identity stolen) is "everyone's banks and accounts always ask for your mother's maiden name when verifying you - if we put that information here, people will be able to assume our identities!"
There's no real way to sooth or sway this opinion. The best thing you can do is make sure your privacy settings do not allow outsiders to access your tree's details (and test it by logging out yourself and then searching for your tree to see what it'd look like for an internet surfer to find your tree), and then have your aunt do the same. In addition, let her know this isn't the worst place as far as private info. Most state and local offices here in the states will cough up personal info (sometimes even as bad as SSN and driver's license) just from a phone call.
Assure your aunt that she's damned if she does and she's damned if she doesn't...so she might as well join the site!
I have an ex partner with whom I had a daughter with on my tree. I am married to my current husband, but on the tree and on facts it says that my ex is my husband. We were never married, and I didn't select that we married when I created his file. I have searched for a way to change this but there is none. In the help there is mention of a "Manage Spouses" option - but I have yet to find where this is. I only am doing my tree online, not with the software. Please Help!
Have the same. Halfbrothers and sisters seem to dissapear from the tree cos they are not real decendents and my first husband has the name of my second even thought in the system he has his own name. Is it because he is not in 'line'. How to solve it? anybody know?
I just deleted my ex from my tree, now it looks as though my daughter has no father but better than being accused of him being my husband!!
Go to Edit on your link click spouse you then have Add / Attach / Detach / Manage. I've been married twice & am now with the third but have all 3 still in the tree without problems. Go to Manage Spouse here you can list which spouse is No1 and ensure how the other is linkedat the present i.e divorced etc
I currently have 104 names in my website. Statistics show 204...the problem seems to be the site got split into two main family groups. The duplication resulted in almost twice the people being counted. This only appears on line, not on my PC.
Thank you for writing to us.
Regarding the second problem of events for deceased individuals, we have fixed this issue, and it should not happen again.
If the sums of any other upcoming events are incorrect, please let me know so that we can check it out, at email@example.com.
Thank you for reporting these issues,
I am with a problem in my site:
My relation of relationship with the integrants of mine family tree is going out completely wrong
Ex: My daughter is appearing like cousin .. and so on
What is this ..? There is one week it was not so
My online only tree is working as expected, except one problem: One person, who is living and is marked as living, can be seen by the public. I'd like her private information to be hidden like all the other living people. Any suggestions?
I fixed the problem by deleting the entire tree, and reloading the gedcom from scratch.
I think the problem occurs when the person is loaded as "live" and you switch them to "dead" after the load. Their information changes except they still show as live unless you delete thow gedcom and correct it - then reload.