Starting from the main page, please click on the Settings tab, then click on the Homepage link and then on the Other tab. Then go to the "Family tree to display" list box. Now, in my case, I can see two tree names. I would like to delete one of them. How can I arrange that?
Whether I choose the first or the second tree, they both look the same. Forget the Manage Tree section. Everything is looking all right there. Thanks.
Thanks for reply. I have it listed in the videos photos with his name underneath.
But What I want to do is show it against his name and details in the tree.
i.e when they look for person they see the birth details etc also the number of photos but I cant get any info to show there is a document. and the click add just tells me there is no photo selected in this document.
Can you spell it out form if I am not doing something.please.
When I log into MyHeritage and click on "My sites" in the top RH corner it takes me to a page that shows me on the left and another site, of which I am a member on the right.
Under my details it says that I only have one family tree. When I go back to my home page and click on "Family tree" I am only offered my original, main tree. However there is an item in "Family News" they says:
"published a new version of the Watt family tree from The Family Tree Builder"
and if I click on the word "Watt" I am taken there instead. What do I have to do to get both trees listed in the same place?
If you would like to see the tree on the site that you are a member of, then just click on that site under 'MySites' and go to the Family Tree of that site.
If you are on your own site, then you will have only one family tree even if you republish your tree from Family Tree Builder, as long as its the same project.
Each time that you publish a family tree to your site from Family Tree Builder, if you leave the name of the project the same, then it will simply replace the previously published version of the same project.
I've just found the answer to my question. If I want to see other trees I've uploaded, then I need to go to the "Family Tree" tab and my other trees are then shown in the drop down list "Family tree to display" in the top right of the display and select the one I want.
Hey there, must have made an initial error somewhere. I've uploaded a family tree and I can view it perfectly. However, I sent the link to someone who is in the tree, but does not have an account on myHeritage, and he can see the tree structure, but everything is said to be private..
Is there a way I can make the entire site viewable by anyone??
Guests, i.e., the general public; guests are not allowed to add content and are usually limited too with respect to the content they are allowed to see on your family site.
If you are not logged on, and you are a guest to the site, each page on the Web site will say “Welcome, Guest” and many names in your family tree will show up as <Private>. This is actually a feature to protect your privacy, that’s why you must log on to have all the names displayed properly.
In order for your members to be able to see and edit your family tree properly, you have to invite them to be members of your family site. To do so, go to Home > Invite more family. If they are not on that list, just scroll down to the bottom of the page, and choose to invite them manually.
Hello and thanks for the comment. I think I see how it works now. I thought there was something wrong with the way I had set it up. I think I was confused because there is a setting on the information page that says you can hide the info. Having not done that, I was a bit confused.
I think its working fine and thanks for taking the time to comment.
You guys at the helpdesk, I pay for this and I didn't ask to be transferred from Verwandt.de to MyDesastrousHeritage.com nor was I asked if I want my familytree to be put here.
The FAQ is crap, nothing can be found there. The forum is the same. The whole MyDesastrousHeritage.com is in a kind of alpha- or beta-condition and you want money for that service.... did I type "service"?
So if you buy the company.. follow with the service standards as what we, coming from Verwandt.de, paid for and have an agreement about!!
Is it your attitude to hide behind a server error 500 so you don't have to answer serious questions of your clients? (Btw. clients, this are the people with the money you want to have so badly). And please don't blame yourself again with excusing for this error - keep your breath for fixing it!!
It's me who will be asked by the members of my family tree for what reason this does not work and that does not work - I'm really fed up with what is going on here!!
Best regards! (took me five minutes to type the two words)
Gunnar (please be welcome to call me TROLL for this)
I'm having two problems that are sort of recent that I was hoping the staff could help me with:
1. The main one is that I haven't been getting Notification emails (birthdays, anniversaries) anymore. The last one I got in my email came Feb 1st. I haven't changed anything since then. I have a pretty big tree so I usually get a Notification email every day. I haven't gotten one for a few days now. I signed in today to make sure my settings haven't changed and they haven't (I have it set so I get Notifications for all family, not just close family). What is the problem and can you fix it?
2. The second issue is the main picture for my family site. When I used to have a different picture it would come up on the entry page for my family site (where you put in your password). I changed the picture a few months ago and since then it doesn't come up anymore. However, it does appear once you sign in (in the top right corner). Why does in not show up at the entry page? Currently at the entry page it is that default image of the three stick-figure type people.
If you guys could answer these questions that would really help!