How can I identify which part of the family tree opens on the first family tree screen on the site. Declaring a person as the "home person" in Family Tree Builder" does not affect this. If I give another person a RIN of 1, will he and his family be displayed on this opening screen?
I have 2 family trees on my site with 1463 individuals, many photos, notes etc. in each tree. Under "Manage trees" the delete command does not work. Is it a question of size or having 2 files with almost identical data? Is there any way of deleting one or even both if one cannot be deleted alone?
There have been a number of ocassions where I have added people to the tree with a parent and at a later stage added another parent only to find that they are not seen as siblings and/or their parentage is unlinked. How can I 'force' a link? I'd rather not have to delete the people and re-input all the data again.
Hi, In order to change a wrong relationship, I would suggest deleting one of the partners/spouses and then re-adding them again and this time putting in the correct relationship. To delete a person: You can click on the plus sign in the middle of the profile, and you will be given many options to add profiles or to edit the existing profile. You will also be given the option to delete that person. Please make sure that there are no children attached to a person that you would like to delete. I understand if this is frustrating for you because, for example, there may be persons "high up" in the tree that you need to delete and it would mean deleting a lot of children in order to get to him/her. The best thing to do is EDIT the information on that person if you can rather than trying to delete him/her altogether. If you are working on your family tree in the modern view, you can press on the father's profile and press add. One of the options will be to add a partner and you can add the father's first wife. You can then add children to that also. Afterwards, you can press add again on the father's profile, and you can press 'add another spouse' to add his second wife. To that, you can also add children. You can add as many spouses and children as you wish. I hope that this helps! Best Regards, Esther /MyHeritage Team
I upgraded my account to Silver via paypal and received a site upgrade failure. Then I received a receipt from Paypal that my purchase went through. I emailed about this last Thursday but haven't heard anything back. Is there anything I need to do from my end? Get with Paypal? If someone could just respond and give me some sort of status report... PLEASE!!! IF the site can't be upgraded I need to know, I need to invite members at the same time or I'll have a family revolution on my hands.
Hi, I just created my family tree, uploaded an FTB tree, deleted that tree but kept the photos.
I am now trying to tag the photos so that they get displayed in the family tree. From Photos->Edit photo I get to the "Edit Photo" page which displays the photo with the face already detected (those are single-person shots) and a "Who is this" hyperlink.
The issue is, clicking the "who is this" hyperlink does nothing. Moving the mouse over the photo until the green rectangle comes up then clicking does nothing either.This happens with both IE5 and Firefox (3.0.1).
Clicking "Add an another person" does work as a workaround.
For the past few days I've got on to try to export my GEDCOM from the online family tree so I can put it in the Family Tree Builder. I'll go to Manage Trees and click on Export GEDCOM and then the Export button, and it looks like it's doing something for a minute and then just sits there.
I have successfully exported GEDCOM before, but I have updated the online tree since I did that with about 250 more names, so I want a copy of the updated version.
My pop-up blocker is turned off. That's about all I can think of that would stop it.
I wanted death anniversaries to show in the calendar and the upcoming events and have checked the relevant box in the calendar's settings. Still death anniversaries don't seem to show. Is that a know bug? Thank you for your help.
I would be grateful for some help in correcting a mistake I made when entering details to my online family site.
I thought that a lady was married twice but now have found that it is two sisters with the same initials married to the two fellas!
I have tried to edit one name and newly enter the second, and then tried to delete both to try and re enter the correct details.As this person comes with parents and children it is impossible to delete her (she just changes to 'unknown') and editing them both still leaves one being married twice which I need to break.
I have put the right ladies into the marriage details of the two fellas, but am frightened to do any more otherwise I shall have several semi independent mini families scattered over the tree (I have got one already).
There is mention in the message boards of the development of an attach/detach facility for the online family tree is this likely to be available soon?
I am finding it incredibly frustrating that I cannot correct info online. Admitedly there are errors on my gedcom, but surely I should be able to edit them on here, I can do so on other websites? any tips please message or email me at email@example.com thanks
Is there an online user guide for the Family Pages? I want to link to it for my family members to reduce the number of questions I know can be resolved by a quick read.
Can members establish what person they want to view as their home person when they log on or is it defined by who I pick as the home person?
Is there a way to set the default of what photos upload to the site without having to check it off each time? I hate having to reset what pics I want to upload each time I update the site. I can't say all photoes because I don't want one album as I have too many pics and census records for one album for people to sort through.
Is there a way to reset the counter or exclude the webmaster from the count? I'm constantly viewing the finish product so I know it looks right for the others.
How can I change the photo that appears as a thumbnail for the Album?
How do I change the photo that appears as a thumbnail for an individual? (In FTB I can tag a photo as a "personal photo".)
Can I reorder the photos in an album?
If I want to update the tree on the family site by importing a gencom (I haven't succeeded in publishing from FTB) to replace the tree that's on the site, will the site remember the individuals that the photos are associated with?
First of all, yes you can order the photos of an album and that's actually how you change the thumbnail for the Album!
To do that go to Photos>FInd>choose details view from the top>Edit>contents and there you will have the option to order your photos. In the order, the picture at the top of the list will appear as a thumbnailf for the Album.
To change the photo that appears as thumbnail of a person, if you are talking about an FTB tree then you need to change it from FTB and then republish. If it's an online tree then choose the person from the list and go to info right below the person's picture you will see clear personal photo. Choose this and the the picture will be removed from thumbnail and will stay in the list of the person's photos and then the next picture you add will be the personal photo.
As for importing a gedcom, when you import a gedcom to the site it will not recognize it as an update but will be a new tree so will not remember the photos that are associated. So the best way is to publish from FTB or to work online all the way through. If you could explain the problem you are having in publishing the tree from FTB then maybe we can come up with a solution for that.