Thank you for writing us in the forums and we appreciate your patience regarding this issue.
I understand that the tree looks too small for you to view, you can change the "zooming" in and out feature in the bottom right of the tree display. You will have a bar that you will have to drag up and down (above the house icon), this will let you control how close you would like to view the personal cards of the individuals on your tree.
I hope it works out for you!
Translation by Google Translate:
Tack för att du skriver oss på forum och vi uppskattar ditt tålamod när det gäller denna fråga.
Jag förstår att trädet ser för liten för dig att visa, kan du ändra "zooma" in och ut funktionen i nedre högra hörnet av trädet displayen. Du kommer att ha en bar som du kommer att behöva dra upp och ned (ovanför huset ikonen), kommer detta låter dig styra hur nära du vill visa personliga kort för de personer på ditt träd.
I STILL can't update the home page for my family site. I do the updates and post it, and then nothing happens. This has been going on for a long time and I understood it was fixed... but no.
Suggestion: You folks should create a new section on the forum just for bugs and bug-fixes. It would keep the rest of the sections cleaner and seperate out the true bugs from simple new-user/how-to questions.
Thanks & I hope you get the update issue resolved soon. I haven't updated that page since 2011. Yikes!
I can see that you also opened an email ticket about the subject. I can see that you also opened another forum post about the ticket not being answered. Please note that all these posts are duplicates of the same issue.
Your email was answered. Please check it.
The problem was with a word in your home page text that caused an error as it was identified as malicious by our systems.
I have a tree starting with DMcC 1745-1812 followed by his sons Joseph and James..thereafter some 320 people ..I now realise that I have the correct Joseph and the wrong James...is there an easy way of splitting the tree and starting a new one?
Not sure but; if the 'wrong' James should not be in your tree at all and nor should his descendants, then I suppose you should delete him. Problem solved.
If he is in the wrong place in the tree I think you can 'attach' him to (say) the correct parents (put parents in even if you don't know their names; name them 'unknown' and 'unknown'); and you may have the option in doing that to 'detach' James from his original situation.
Others may have better or more detailed advice; but on the limited information you give there seems no reason to 'split' the tree, unless you want a completely separate one for James.
Athol thanks I should be more precise......I have a 'close' but not close enough Y-67 Test with several (!) McCrackens. So I have started my trees top to bottom in a search for the 'common ancestor'. I have a Missourii tree, DMcC main line tree and a Pennsylvania tree, all three trees go back to colonial America days with 3 different starting people all of whom are close to me genetically, but are seemingly unrelated to each other in the era in which I am working.
I don't want to lose all the work I have done on James nor on Joseph (The larger segment) but the two are not brothers. Therefore all I want to do is start a new tree from James the pretender and work on the real James with Joseph.....phew..... All this comes of course from chasing a missing/ unknown father i.e. mine.
I export the file as a GED and either manually edit it or load it into an OLD copy for Family Treemaker for Windows that allows for detaching a person from his wife and kids and then creating an "Everything" chart for him and his relatives only.
I then export the individuals in that chart to GED and re import it as a new file in FTB.
I wish FTB would allow the selective export/delete of individuals in a chart or report.
I would find life Much easier it that feature were implemented.
When I log into my site I can't open the family tree. All the other links open OK, my profile etc but when I click on family tree the search wheel just keeps turning on the screen and nothing happens, other members do not have this issue.
I was trying to add my husband's step sister onto the family tree. The site assumed this child came from his mother and step father, which is NOT correct. Now I can't fix the problem! All I want to do is show that she is a STEP child, not a NATURAL child between his mother and step father. Help please!!! I am VERY computer saavy (been working on computers since I was 5), and the link to "delete a family member" under the FAQ does NOT help. Can someone please help me?
While some genealogy software does allow you to show blended families, Family Tree Builder V6 doesn't. I don't know about V7.
"The site assumed this child came from his mother and step father, which is NOT correct." That confused me a bit.
Let's call your husband Jack. His mother is Betty. His father is Dan. Dan later married Sally and they had Sarah, who is Jack's step-sister. Betty married Jim but that's irrelevant at this point. Sarah comes from Jack's father and step-mother, rather than from Jack's mother and step-father. Have I got that right?
Yes, the site does assume that the child comes from the mother, but it will also show that the child came from the natural father. It IS a natural child of that relationship. So you have to enter Sally into the tree, as a spouse of Dan. Enter Sarah as a natural child of that relationship (Dan & Sally).
You set which relationship shows by right-clicking on Dan then selecting Spouses. From the next menu, choose which spouse shows on the screen. The family that shows depends on which spouse is selected. If you shoose Sally, then Sarah will show up. If you choose Betty, then your husband Jack will show up.
You will never be able to show the step-sister with her step-family. You can never show Sarah and Jack together under Dan and Betty. She will only show with her natural parents, Dan and Sally.
Though somebody familiar with V7 might be able to help you more, as far as I know that's the way it's programmed.
But if you do it the way Tom said (tree view of FTB v6 will only show one spouse and their children AT THE ONE TIME though you can click on the name of the other spouse and get THEIR data); when you publish it to the website ALL the spouses and relationships show THERE.
I looked up my brother on the website; it showed his first (ex) wife connected to him with a dotted line (broken relationship), his second ex-wife with a dotted line, his current wife with an unbroken line. Another short broken line to his first wife with a solid line down to their three children; and a solid line down from the name of his current wife to the daughter they share.
From Ftb v6, it's ALL there in the one view in the website. I guess FTB is more of a worksite and the website is for display. Have fun. Geoff