Hi, I just created my family tree, uploaded an FTB tree, deleted that tree but kept the photos.

I am now trying to tag the photos so that they get displayed in the family tree. From Photos->Edit photo I get to the "Edit Photo" page which displays the photo with the face already detected (those are single-person shots) and a "Who is this" hyperlink.

 The issue is, clicking the "who is this" hyperlink does nothing. Moving the mouse over the photo until the green rectangle comes up then clicking does nothing either.This happens with both IE5 and Firefox (3.0.1).

Clicking "Add an another person" does work as a workaround.

Thanks  for your site and good luck!

Hi,

I receive many messages of server timeout. Why? Whats the problem?

Thanks

Tiago Silva

We were having a problem with some trees where some dates in family trees where changed to 1969.

We have now fixed the problem, and users should not experience this bug anymore.

In the case that you do still experience this problem, here is how to solve it;

Please make sure to clear your browser cache, and temporary internet files.

All should be well. If you are still experiencing problems, please contact support.

Best Regards,

Esther / MyHeritage Team

Hi,

I know this is an old question but it was never answered - and I am also wondering about an simple user guide I can give to the family with tips on how to navigate the family tree.

Please help with this question.

Thanks,

Per

First of all, yes you can order the photos of an album and that's actually how you change the thumbnail for the Album!

To do that go to Photos>FInd>choose details view from the top>Edit>contents and there you will have the option to order your photos. In the order, the picture at the top of the list will appear as a thumbnailf for the Album.

To change the photo that appears as thumbnail of a person, if you are talking about an FTB tree then you need to change it from FTB and then republish. If it's an online tree then choose the person from the list and go to info right below the person's picture you will see clear personal photo. Choose this and the the picture will be removed from thumbnail and will stay in the list of the person's photos and then the next picture you add will be the personal photo.

As for importing a gedcom, when you import a gedcom to the site it will not recognize it as an update but will be a new tree so will not remember the photos that are associated. So the best way is to publish from FTB or to work online all the way through. If you could explain the problem you are having in publishing the tree from FTB then maybe we can come up with a solution for that.

Thanks

Lora/MyHeritage team

Any status on these considerations?

I fully respect your genealogist approach, but as a family site, people's real/current namesare needed.

Best, Jens Kristian

Some of you may have had problems viewing your family tree.

When clicking on Family Tree, you get the message "Loading Family Tree..." and nothing happens. The tree doesn't load. It just sits there for hours, correct?

If you see this message and do NOT see the tree icon with the revolving green arrow it means you do not have Adobe Flash Player installed on your computer.

Go to www.adobe.com to download and then try again.

This link is a way to check which version of Flash is installed on your computer: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507

I'm running Linux (Ubuntu Hardy) and used Gnash (the open source flash plugin). Then I tried to install Adobe Flash Player but it didn't help. Not until I uninstalled Gnash and reinstalled Adobe Flash Player I got to view the Family Tree properly.

Hope this may help someone else too. Cheers!

2)    [WEB][bug] unwanted and spontaneous adding a person as a member of the site (during browsing the WEB). The action that caused this was (probably) editing the person on the WEB, specially its email (entering or even deleting email). Afterwards during browsing I found out the person was added as a member. Even the inviting emails were generated! Some checkbox would be fine after the email editbox to set whether to send the invitation or not. (Each entering the email address invoke adding the person as a member. I think it's not OK.)

Point 4: Now it is solved, maybe with the last update on the WEB. It was a tree started and developed in FTB (latest version, languages: 1. English 2. Czech), then exported to GEDCOM (language: Czech) and imported to WEB (web language: Slovak). I was wondering, why my father and some other persons have no birth year shown in Classic view in the tree (in Person view on the left in the heading - below the name, not in the Facts - there was not only year, but whole date even other persons have only year shown there; it looked like a free-text). In Modern tree view it was shown. Then I found out that it is missing only for February-born people and that the February has 4-letters shortcut Febr in Slovak (now it is only Feb from the latest update). Afterwards I found out also September has 4-letters shortcut for Slovak, but there was no problem with it (and these 4-letters for Slovak September remain also in the latest WEB update, no problem yet). I cannot provide a screenshot, because I wanted to make it if you want it, but now, when you want it, I am not able to make it (what a sentence :-))) - it works now.

Another new point: "Home - What's new". Bottom-right there is a visitors counter. Click on "Who viewed this?": list of visitors is shown. In the list's last column "Actions" there is a link "Profile". I think this should show profile of the visitor, am I right? But after clicking the "Profile" in the line of some visitor, my profile is shown (caption, sections "Essentials", "Photo", "Actions", maybe "View counter" and "Comments" too), but the "Site membership" section is the visitor's one and also the IE 7.0 window header shows the visitor's name. Why this mix? Whose info should be there?