Hi, I just created my family tree, uploaded an FTB tree, deleted that tree but kept the photos.
I am now trying to tag the photos so that they get displayed in the family tree. From Photos->Edit photo I get to the "Edit Photo" page which displays the photo with the face already detected (those are single-person shots) and a "Who is this" hyperlink.
The issue is, clicking the "who is this" hyperlink does nothing. Moving the mouse over the photo until the green rectangle comes up then clicking does nothing either.This happens with both IE5 and Firefox (3.0.1).
Clicking "Add an another person" does work as a workaround.
For the past few days I've got on to try to export my GEDCOM from the online family tree so I can put it in the Family Tree Builder. I'll go to Manage Trees and click on Export GEDCOM and then the Export button, and it looks like it's doing something for a minute and then just sits there.
I have successfully exported GEDCOM before, but I have updated the online tree since I did that with about 250 more names, so I want a copy of the updated version.
My pop-up blocker is turned off. That's about all I can think of that would stop it.
I wanted death anniversaries to show in the calendar and the upcoming events and have checked the relevant box in the calendar's settings. Still death anniversaries don't seem to show. Is that a know bug? Thank you for your help.
I would be grateful for some help in correcting a mistake I made when entering details to my online family site.
I thought that a lady was married twice but now have found that it is two sisters with the same initials married to the two fellas!
I have tried to edit one name and newly enter the second, and then tried to delete both to try and re enter the correct details.As this person comes with parents and children it is impossible to delete her (she just changes to 'unknown') and editing them both still leaves one being married twice which I need to break.
I have put the right ladies into the marriage details of the two fellas, but am frightened to do any more otherwise I shall have several semi independent mini families scattered over the tree (I have got one already).
There is mention in the message boards of the development of an attach/detach facility for the online family tree is this likely to be available soon?
I am finding it incredibly frustrating that I cannot correct info online. Admitedly there are errors on my gedcom, but surely I should be able to edit them on here, I can do so on other websites? any tips please message or email me at lauzjp@gmail.com thanks
Is there an online user guide for the Family Pages? I want to link to it for my family members to reduce the number of questions I know can be resolved by a quick read.
Can members establish what person they want to view as their home person when they log on or is it defined by who I pick as the home person?
Is there a way to set the default of what photos upload to the site without having to check it off each time? I hate having to reset what pics I want to upload each time I update the site. I can't say all photoes because I don't want one album as I have too many pics and census records for one album for people to sort through.
Is there a way to reset the counter or exclude the webmaster from the count? I'm constantly viewing the finish product so I know it looks right for the others.
I know this is an old question but it was never answered - and I am also wondering about an simple user guide I can give to the family with tips on how to navigate the family tree.
How can I change the photo that appears as a thumbnail for the Album?
How do I change the photo that appears as a thumbnail for an individual? (In FTB I can tag a photo as a "personal photo".)
Can I reorder the photos in an album?
If I want to update the tree on the family site by importing a gencom (I haven't succeeded in publishing from FTB) to replace the tree that's on the site, will the site remember the individuals that the photos are associated with?
First of all, yes you can order the photos of an album and that's actually how you change the thumbnail for the Album!
To do that go to Photos>FInd>choose details view from the top>Edit>contents and there you will have the option to order your photos. In the order, the picture at the top of the list will appear as a thumbnailf for the Album.
To change the photo that appears as thumbnail of a person, if you are talking about an FTB tree then you need to change it from FTB and then republish. If it's an online tree then choose the person from the list and go to info right below the person's picture you will see clear personal photo. Choose this and the the picture will be removed from thumbnail and will stay in the list of the person's photos and then the next picture you add will be the personal photo.
As for importing a gedcom, when you import a gedcom to the site it will not recognize it as an update but will be a new tree so will not remember the photos that are associated. So the best way is to publish from FTB or to work online all the way through. If you could explain the problem you are having in publishing the tree from FTB then maybe we can come up with a solution for that.
If you are working on an FTB tree then you need to edit the individual's name from FTB and then republish. If it's an online tree then on modern view you will see edit on the person's card and on classic view you will see a pencil sign when you go around the person's card. Click on edit/pencil and here you can edit the name.
Showing the married names for women on the site is not possible at this point.
For genealogists the accepted way of writing a woman's name is with her maiden name and although we give the option to change it on FTB as for now we stick to this rule on the site. But there are other users who have also requested this feautre thus it is in our list and will be taken into consideration.
Some of you may have had problems viewing your family tree.
When clicking on Family Tree, you get the message "Loading Family Tree..." and nothing happens. The tree doesn't load. It just sits there for hours, correct?
If you see this message and do NOT see the tree icon with the revolving green arrow it means you do not have Adobe Flash Player installed on your computer.
Go to www.adobe.com to download and then try again.
This link is a way to check which version of Flash is installed on your computer: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507
I'm running Linux (Ubuntu Hardy) and used Gnash (the open source flash plugin). Then I tried to install Adobe Flash Player but it didn't help. Not until I uninstalled Gnash and reinstalled Adobe Flash Player I got to view the Family Tree properly.
I still have a problem with loading a family tree. I get the green tree with an arroe going around it but thenit finally gives and suggests that I refresh the browser and try again -- this does not work.
1)[W&F][bug] tree entered in FTB, exported to GEDCOM and imported to the web: email address contains space at the start (not entered in FTB for sure – it's not there when shown in FTB GUI). Wrong export or import?
2)[WEB][bug] unwanted and spontaneous adding a person as a member of the site (during browsing the WEB). The action that caused this was (probably) editing the person on the WEB, specially its email (entering or even deleting email). Afterwards during browsing I found out the person was added as a member. Even the inviting emails were generated! Some checkbox would be fine after the email editbox to set whether to send the invitation or not. (Each entering the email address invoke adding the person as a member. I think it's not OK.)
3)[WEB][bug] not automatic assigning of site member to the family tree and its random and spontaneous clearing
4)[WEB][bug] entered year not shown, dates translation (Slovak): when the month in the date is February (translated shortcut Febr., can be Feb.), the year is not shown in the personal card in the Classic style; when the month is September (translated shortcut Sept., can be Sep.), the year is shown there (I can provide a screenshot). Why? (I propose also to correct the Slovak shortcuts to 3-letters.)
5) [WEB][bug] Code key for <Most popular last names in the family tree> translated to Slovak is not recognised and shows some "2J" text instead of surnames list as in English.
6)[WEB][?] I had 2 trees, with 2 members each (one of them is me in each tree, one another person). In one tree, I was the only editor for now and I could change the setting "SettingsPrivacyAddress book: Can site members post content on the site" from Yes to No. In the other tree also the second member had changed some information and here I could not change the above setting from Yes to No, but I needed to change it. How?
7)[W&F][?] I have added "Residence" info in WEB, exported to GEDCOM, imported to FTB and there was "NCHI" – Non-standard Custom Events NCHI warning after import and no entry in "Residence" field in any of persons provided this info for.
8)[WEB][bug] dates in "Family treePeople" are shown in English date mask, even it was published by FTB in Czech, where the date mask is set to Czech one.
9)[FTB][?] What format strings can be used for changing the display of the date? Now there is only %d% %m% %y% that shows e.g. 1 Feb 1990. But what about long month name, or month as a number, etc. (something like it is in Windows: (m, mm, mmm, mmmm) -> (1, 01, Jan, January), how to achieve this?
Thanks very much for your input. Your report was excellent and helped us find some bugs and feature requests which have now been reported.
Points 1, 3, 5, 7, 8 and 9 are bugs which we will work to fix or feature requests.
As to point number two: this is the way the family tree editor is meant to work. We'll take into consideration the possibility to let you turn off this feature.
Point 4: We weren't able to reproduce in our labs. Can you send a screenshot? What version of Family Tree Builder are you using? Did you import a gedcom to start working on the tree or was the tree created from scratch in FTB?
Point 6: I was able to reproduce this problem and have reported it.
Point 4: Now it is solved, maybe with the last update on the WEB. It was a tree started and developed in FTB (latest version, languages: 1. English 2. Czech), then exported to GEDCOM (language: Czech) and imported to WEB (web language: Slovak). I was wondering, why my father and some other persons have no birth year shown in Classic view in the tree (in Person view on the left in the heading - below the name, not in the Facts - there was not only year, but whole date even other persons have only year shown there; it looked like a free-text). In Modern tree view it was shown. Then I found out that it is missing only for February-born people and that the February has 4-letters shortcut Febr in Slovak (now it is only Feb from the latest update). Afterwards I found out also September has 4-letters shortcut for Slovak, but there was no problem with it (and these 4-letters for Slovak September remain also in the latest WEB update, no problem yet). I cannot provide a screenshot, because I wanted to make it if you want it, but now, when you want it, I am not able to make it (what a sentence :-))) - it works now.
Another new point: "Home - What's new". Bottom-right there is a visitors counter. Click on "Who viewed this?": list of visitors is shown. In the list's last column "Actions" there is a link "Profile". I think this should show profile of the visitor, am I right? But after clicking the "Profile" in the line of some visitor, my profile is shown (caption, sections "Essentials", "Photo", "Actions", maybe "View counter" and "Comments" too), but the "Site membership" section is the visitor's one and also the IE 7.0 window header shows the visitor's name. Why this mix? Whose info should be there?
Does this mean that if I had email addresses in individual contact info in FTB, and exported to a gencom and then imported the gencom to the family site (I have not succeeded in publishing from FTB to the site), that all those email addresses were invited to be site members and I don't even know it?!?!?!?!?