I started off with MyHeritage by entering two family trees - one for my husband and one for me. However, this has become very clumsy so I wonder if there is some way I can combine the three trees. I want to put both my and my husband's trees into a joint site.
Can anyone help me with this please? The way things are going, everything is going into my family site and nothing into hubby's or the combined tree.
If anyone can help please contact me, I would be most grateful.
you can do this off-line wirh FTB.
1. Export tree #1 to GEDCOM.
2. Open tree #2, import GEDCOM of tree #1
3. Connect tre trees.
NB Before doing this i suggest to delete same person in one tree in order to avoid doubles, there is no automated tool merge person.
For as long as I can remember, I can see messages on the family wall stating that I have joined several trees on myheritage, even though i have not done so.
Why is this? Can I get rid of those messages? And if I really am registered to those trees, how can I clear all the "auto" registering and stop it from happening again?
Please fix this.. I will not accept that I am automatically registered as a member of a tree.
And one more thing, where is the link to the REAL support page? where I can get in touch with MyHeritage suppor staff directly? I could not find that link, and the support link leads to FAQ and the forums, not the actual support page!
I have two trees in my account, mine and my wifes. When I print the Book, even when I'm in my wifes family tree, it prints only the inofrmation from my family tree. Is there a way to tell the program which tree to print from?
Thank you, this didn't work but here is the solution.
All printing commands seem to be attached only to the default tree. If you have a second tree like my wife's extended family go to Family Tree/Manage Trees. The default tree has a green check, the other tree has an option to make it the default tree. Click the option and the green check changes trees.
Return to the printing option and select the beginning person being careful that if the person is in both trees to select the right one.
Since around 2 weeks (maybe more) we (with my wife, on different accounts) have a problem with adding new profile pictures for any family member we try to. The site storage limit is used only in 1,2% (tree pp_66904401), the pictures are small (eg. 220x220 pixels, a few kB), the pictures are added to the person's album, but the profile picture does not change and the message "An error occurred. Please try again later." appears. We have tried on IE, Firefox, Chrome. Please solve the issue.
Hi I have not used MyHeritage for a while and have returned, I have spent the last Hour trying to find details about the new online display of the family tree
1. there now appears to be the ability to edit a published tree on line.
Question where are the settings to show who can edit online tree.
2. There now appears to be the ability to edit information on a published tree.
Same question where are the settings to show who can edit online tree?
If for some reason (as I cant find the Settings) you cannot restrict the editing of the online tree does the system change the tree as soon as someone edits the information or is it for the tree owner to confirm the changes which have been submitted?
Someone on my site has decided that my father needs to have a suffix name. Both my father and his father only have one name (and a "nickname" at that) and were registered at birth as such. This member insists that my Dad's name should be: Bill Franksz Doe. These are of course made up names to protect privacy. My Dad always was Bill Doe. Many people throughout his life have commented on that format but have never tried to insist that he needed a middle name or a suffix name. This member has changed many of of those in my family to "their format", but not in other families.
Dean, thank you for your response. It has been over a month now, since I've been able to make any updates to family tree and now have hundreds of emails that I have been unable to respond to, because of this situation.
It would seem that someone at MyHeritage would be more proactive and and communicate with me about this situation. I have asked for the encrytption and file layout of the FTL file, and was told that MyHeritage does not know that information, yet your program reads directly from the FTL file. If I had that information, then I could convert the data myself.
Or why wouldn't your QA department take advantage of my expertise, since nobody there has veen able to correct the problems in your software, and allow me to take a look at your source code, so that I could point them in the right direction to fix the problems. After all, you shouldn't have to wait 24 hours for a program to partially read an input file and then crash. It should only take a tiny fraction of that time for the entire conversion to complete.
It used to be that Privacy Settings allowed the site manager to tailor what guests could see. So a site manager could allow guests to see the front page of a Private Site, but not the contents.
Not any more. Now if the site is private, nothing is visible until members log in. So if you have a Private Site it can't be found by at all by guests.
Choosing the followiing will not display the front page of a site to guests even if they know the URL to the site.
√ Allow guests to find my site (recommended)
√ Allow guests to request membership in my site
So these two options seem to be useless. Guest can't even see the site, let alone request membership.
On the other hand, choosing the following will give guest full access to the site and all photo albums and files. Even though on the "Content" tab none of my albums are selected for "searching" they are all visible to guests if I choose the option below. The only thing "limited is living members are not visible.
√ Allow guests to view limited information in my site
The four options that used to exist under this setting seem to have been removed. So it is no longer possilbe to limit access to "Family Tree" or "Photos" or "Events" or "Members List". Choosing the above option makes all four of these available to guests - the site is fully public. Not choosing the above option hides the site from everyone - including guests. There is no in between.
In my opinion these changes are a hugh step backwards and really spoil the myHeritage site.
Through discoveries I have found other family tree sites that link into mine through a 2nd grandma for example. I would like to be able to export their tree from the most recent generation back to the link in my tree. Is that at all possible? I havent found out how to download the GEDCOM from their tree yet without emailing and asking them to download and email it to me.
I have also noticed that when extracting information it does not import the photos. Is there a way to make that happen. As it currently stands I go to their page, download the pic, then upload it into my contact.
I think that you will have to add the other tree in stages as 'Discoveries' finds the matches, also out of courtesy I would ask to join the other site so that you can see all the information, and exchange ideas.
'Smart matches' will then find the other site and from each match you can import the appropriate pictures.
I have tried to contact support twice because my Request Membership and Contact Site Manager links do not work on my website. Both times I have used the Help/Support representative link and the e-mails have come back as undeliverable. How are you suppose to contact support when the links don't work?