Thanks a lot. Are there any info's about the other new features that will be included in release No 5? I would like very much the option of picking the partner that's already in the tree to be added.
What you have to do in order to be recognized as being related to someone on your tree is to associate invited members with people in your family tree (even if they have the same name!).
What you should do, is go into Home > Address Book and there you will see a list of all the members of your site. If you press view, you will see the screen below, and you can choose to associate that person with someone in your tree.
After 3 weeks of trying to print from the PDF sent by email or onsite comes through blank I have finally given up .
NO HELP FROM SUPPORT AT ALL OF THIS SITE
Now I have to start again from scratch as this site does not offer the option to download GED files only import them in , make sure you can back it all up or through here you will lose a lot of info that has taken weeks to build up.
Forget to mention in my last email - I used to be able to print my family tree off onto more than one page. However, I can only get it on one page now and it's way too small to read.
You don't by any chance know how to get it on more than one page?
I've sent 3 emails to Support and got one reply which wasn't even relevant to the question!!
Have you ever been able to print out on more than one page yet? This is so frustrating, I would hate to have to change sites in order to get this done.
Our new format of printing charts of the family tree, is to print the whole tree in one page.
If your tree is very large, this may mean that your tree will come out being very small, and perhaps a little difficult to read.
If this is the case we suggest that you take the charts to a printing shop to have them professionally printed on large size paper it will be easy to print to one page.
I know I am only speaking for myself here, but I use printouts of my tree to take with me when I am visiting relatives so I can write on information there and then - it makes it easier to track down all the changes and relationships rather than relying on written notes.
As a result, I print out the tree quite often, and taking it to a printing shop every time will be prohibitively expensive - not to mention time consuming!
Perhaps it would be possible to give us the option to choose whether we want the tree to appear on multiple pages, or on a single sheet for professional printing?
"Perhaps it would be possible to give us the option to choose whether we want the tree to appear on multiple pages, or on a single sheet for professional printing?"
I totally agree with this posting - can we please have the option back to print on multiple pages. Several members of my family would like copies so they can add missing information. I can't justify taking it to a printer's everytime.
I have found this website excellent apart from the above so .....
PLEASE PLEASE BRING BACK THE MULTIPLE PAGE OPTION.
I absolutely agree with printing on multiple pages. I want to create a banner for our reunion this summer and I just cannot keep taking this to the printer every time I have a change. Please give us this option back!!!!
This has sometimes happened to me. I view the tree from the bottom of the page where you have requested it from. It takes a few minutes to appear and you may have to refresh your screen before it does appear. This way you don't need to wait for the email.
I'm having a problem with one of my individuals on my tree. They are being identified with the wrong picture and no matter what I do I can't correct the problem. If you open their record you can see the picture that is supposed to be identified for them. Could you fix it please.
Person: Sylvia Yvonne Spivey
Thank you and have a nice day!
Addendum: It would seem everyone in my tree is having problem with posting what picture they want to be identified with. Is there an easy solution that I can translate to everyone?
I was having the same problem yesterday and I think I have a tempory solution.
I believe the problem is with the "tagging" feature. This feature is great, however as you start identifing members in photographs with mulitple people.. . If you have any members without a photo icon, once the tag feature identifies someone in a photo as a member.... it will add that photo to that members list of photos and use it as an icon.
All your family members who want to change their icon will have problems figuring out how to replace it. Hopefully this will be corrected or made less complicated by MyHeritage.
How I fixed my members photo icon:
I use modern tree view (can't figure out how to clear a photo using classic)
On the left side of the tree window are two tabs (LIST and PERSON) choose the person tab.
Clear the photo Icon at the top section by clicking on "Clear Personal Photo"
Now that the icon is clear, any picture you add or edit within that persons "Photos" section will replace the icon photo.
If you want to use an exsisting photo under the "Photos" section click on any photo, this should load and show all the photos for that member on the right hand side over the tree window. Even the tagged ones will show up here. Make sure to retag any photos that should not be place under this member. Now choose the photo you wish to use and edit that picture. You don't need to do anything to it... just click on the "save changes" button.
You should now have that picture as your icon.
Another way is to clear the icon... then add a photo for that member. It will use that new photo for the icon. It will only work if the icon is clear prior to adding or editing.
We're having the exact same problem. I sure wish someone would repair this asap. The name of my person who's being identified with the wrong picture is Robert Adam James. Thanks so much, Debra
Is there a way I can upload .pdf and attach them to a name? i.e. copy of birth records and my research files just like I have done on the software but would look good online as well!
If you click on the photos and videos section on your family site, you can upload new documents. Once added, you can edit the details, and but we do not yet have the option to associate a document on your family site to a person, fact, or family.
