Through "discoveries" I have gotten hundreds of distant ancestors added to my tree. The problem is that most of these aren't my own ancestors, only their siblings and their children. I don't want an endlessly sprawling tree with new matches for my indirect ancestors. How can I avoid indirect ancestors added, or delete them quickly? (The normal way of deleting individuals would take forever in this case)
You must inform yourself first of the linguistic and cultural practices of the person's culture of origin. For example, rocket builder Werner should be entered with a last name of "Von Braun"; but composer Ludwig with a last name of "Beethoven".
Hey! I should have written that I DO know the meaning of "De" and "Von". Really! My concern is whether AUTOMATED SEARCHES can handle it. The search on FTB does not. If I type "Lorraine" when the last name is "de Lorraine" the FTB cannot find the person.
If you are using our mobile app for Android (for smartphones and tablets such as Samsung ones), then there is not a way at the moment to centre a photo so that the face of the person appears on the correct centred part of the profile picture.
I will forward your question as an improvement suggestion for our Mobile Team, to take in consideration for future new versions of the app.
Some people on my page shows up as «unknown», for no appearant reason. They look fine in the offline app. Why? Also, is there a way to get support on this page? I paid top dollar for it, so I would expect it, please pardon my bluntness.
You can always find instant help on our Help Centre page that you can find here. Or on the bottom of the main MyHeritage page. If you don't find a specific proper answer, you will always find a possibility to 'ask an agent'.
Regarding your question, please visit the link below that might be of help:
I'm having a problem where I'm generating charts but the results are overlapping. I'm attaching an example to this post, and in several places boxes from one person are put on top of other boxes, making it virtually unreadable. "Conrad Walz" and "Johann Valentin Rauchalles" are two examples towards the top of this chart.
I believe this is a bug with the website, as it happens with multiple charts of different people, and with different styles of charts as well.
Three months ago I sent a message to support about what happened to all my News Articles and Message Forums--I had a LOT of archived material and IT IS NOW GONE, AS WELL AS THE MENU ITEMS UNDER Apps for Articles and Message Forums.
What happened to these? This is outrageous. To take away those major feature AND THE DATA--I have 11 sites and will have to send a mass email to all members of THIS HORRENDOUS LOSS OF DATA. You didn't even bother to notify us so we could save the data.
iT WILL take me a while, but need to dismantlle all sites and find somethng somewhere else.
I hope there is a reasonable explanation!
ALSO the Apps Menu Item for LINKS is gone so cannot access links that were added!