On Jan 15th 2013, you erased my family-page "Heyner" on my request. But I had 2 familypages, the oldest one, and the one I was actively working with, originated from verwandt.de, but now it seems you have erased both my familypages, as I cannot log in any more: says that my E-mailadress doesn´t exist and the password is incorrect.
Please could you restore the page that I did not ask you to erase, I am afraid that I dón´t exactly remember the details of the designation of the page, but it contains my family name Heyner.
1. does the free program have an offline tree size, or just give more features. What is the Builder program tree limit?
2. I see a "free trial" tree is only tree 250. Apparently there is a charge to online increase to tree limit to 2500. And a second 2500 tree requires a new account? And is the enhanced program necessary also for the tree 2500? What if I want two online 2500 trees?
3. I have been dialogued for required charges for additional data access, I presume. Is this yet a third charge?
SUMMARY: Are all of the above charges independent? Please itemize them for me,or point me to your web page that specifically and clearly explains each charges. So far I am very confused.
Free BASIC site allows up to 250 people in the tree and 250MB of storage for photos.
Premium sites allow up to 2500 people in the tree and 500MB for storage.
PremiumPlus sites allow unlimited people in the tree and unlimited storage.
When you buy a family site subscription you get Family Tree Builder Premium as a bonus.
Family Tree Builder:
The free version lets you build a tree with no limits on the number of people in the tree. (If you decide to publish, the above limitations for family sites will take effect for the published tree.)
Premium Family Tree Builder gives you added features such as Smart Research, All-In-One chart and more.
When you buy Family Tree Builder, you get a family site subscription for one year as a bonus.
SuperSearch Data subscriptions:
SuperSearch is free to search but viewing results from some collections may require a Data subscription.
One of the trees on my site, the McKinnon Tree has recently become totally jumbled and incoherent. Both FTB tree and Web Tree are the same as far as I can see. What has happened and what can be done to repair it.
I looked at the published version of your family tree and I wasn't able to see an apparent problem.
Can you help me investigate by letting me know when exactly the problem started and provide me with some names of people that are jumbled? Is it only the photos that are jumbled? Or also the relationships?
I have a copy of FTB on my desktop and have set up a second copy of FTB on my laptop, with the plan to do all my genealogy on the laptop as the desktop is getting old and slow. I transferred my trees from the desktop to the laptop and about 3 weeks ago noticed all these anomalies on the McKinnon site only on the laptop.
The Tree Consistency checker has picked them up showing 550 inconsistencies!
The offending tree shows Andrew Bryan Lindsay married to Ronald Johnathon Richard Read and shows his father as my son Luke Lindsay! There are many examples like this.
Can I just delete this tree and get a backup from you?
I also have a junbled tree. "Elliott Goffett Blanch Challenor Crompton Family Tree" on my Elliott Web Site. I have restored FTB from the on-line site but all that did was transfer the jumbled tree. With that tree having over 18000 people, what can I do other than start from scratch?
Before I publish my family tree , I would like to confirm the following :
a) The public or guests can only see people names and accompanying notes in my family tree who are deemed dead but everyone else on the tree will be shown with only surname. Is there a cut off year I can use as default like say 1930 ?
b) Members that I invite will be able to see the complete tree including first names , last names and any other notes that I have included in the Family Tree Builder software ?
c) If I make the family Tree totally Private , then nothing will be seen by guests . Only members I invite will be able to see the complete Tree?
d) Is the password the same for every member I invite? Is that the same as my password as originator ?
e) How do I link the Family tree to my webpage ie what URL should I use?
Before I publish my family tree , I would like to confirm the following :
a) The public or guests can only see people names and accompanying notes in my family tree who are deemed dead but everyone else on the tree will be shown with only surname. Is there a cut off year I can use as default like say 1930 ?
Correct, deceased individuals full information is shown, only surnames of living individuals are shown. There is no cut off date available.
b) Members that I invite will be able to see the complete tree including first names , last names and any other notes that I have included in the Family Tree Builder software ?
Correct. As long as you publish the tree to your family site, invited members can visit your site and view the full tree including living and deceased individuals, notes, photos, etc.
c) If I make the family Tree totally Private , then nothing will be seen by guests . Only members I invite will be able to see the complete Tree?
Correct. You can also choose to display certain sections of the site only, say only show the family tree, but not photos. This can be done in the My Privacy section.
d) Is the password the same for every member I invite? Is that the same as my password as originator ?
Each member is prompted to create his or her own password the first time they log into your site.
e) How do I link the Family tree to my webpage ie what URL should I use?
In Site Settings in the General section, you can find the URL of your family site. You can also change it here if you want to customize it.
For the first time I try to put place of birth of my ancestor in the new skin, and the bug came out.
I am using Google chrome last version.
This person was living, and I want to set his place of death or birth, and there is bug.
After clicking on someone in tree, pop window, in left bottom corner click on pencil icon.
If I put something in inputbox of birth/death place with CTRL C, it makes a list of recent places or what, and I am not able close down this list, even I had everything writen as I want in this field. Picture attached (orange color is problem)I have to click to something from the list to close it down. So everything I wrote is gone.
Why is not possible to turn on and off left panel, like it was in old skin. What is the problem? Now is everything on minimum 6 click nonsense.
I want to see info about person with family tree together, not to do 6 CLICKS, yes 6 clicks(3 to marriage, 3 back) just to read MARRIAGE.
I have feeling that this Myheritage Family Tree is going not to user, but away from user. Have you even tested this rubbish?
Who has same opinion as me?
For example in new skin: I choose one person from family tree.... 3 clicks to event card... I am on event card, marriage was 1902,...When was born father of this person?..... 3 clicks back...Ah 1856... When had he divorced ? .... OH 3 clicks forward to his son... it is like in nuthouse = 9 clicks.
For example in old skin to get same informations: 1 CLick to left panel, there is marriage and everything else, also I see tree and know that father was born in 1856..
I totally agree. I was using e.g. comment fields a lot, it was very useful to see my notes just after one click on the person. Now it is a nightmare. Rhianna W. from MyHeritage replied already in another thread this (17 days ago), so I hope, it will be better soon:
You are not the only ones who weren't happy with the removal of the left side panel. We've seen that this is a very important feature of the online tree editor. The developers are currently in discussions about brining it back.
Nightmare is week word, I stop adding new information, until left panel will come back. Lets call the last myheritage update as Epic Mouse Patch or EMP. Cause on myheritage is peace and quiet like after EMP. I am betting click rate on myheritage is about 30 x more than before EMP. Cause everybody are searching and searching and searching....theirs own writen notes.
What is time frame for the left panel return? That is the question, I want to answer.
Removing the left panel is totally insensitive to the users and is passed down from MyHeritage with condescending remarks of change and progress. I am really disturbed by their attitude. Don't they have a quality control department?
The new web-layout of a tree needs serious re-thinking. The radar-bubble thingy is not making it any faster, in fact it is much worse. I hpe their asscociation with GENi maybe brings in some web better programmers.
You cannot show a tree of ~300 people like a tree of 20 people, like you were going no give it a nice printable layout. That is not the purpose of a large web-tree (to look printable).
I have suggested a hyper-links in the tree to navigate it faster.
The size scaling adjustment is has a range that varies from extremely large to incredibly illegibly small. Neither extreme has any use.
I saw a "tree" on Wikipedia of the English royal family that had a minimum of "white spaces". It deserves to be considered.
Adapting this program for a smart-phone is not a good idea at this point unless it can show 1600x1200 pixels, and comes with a microscope.
I am working as webdesigner / programmer and I understand the reasons why put something behind multiple clicks, this reason is advertisement, but here is none.
So I don't understand, why they put every important notes about each person in such amount of clicks.
Solution: Please, put an option "Turn Left Event Panel ON/OFF" to Settings(in right corner). In this case, you can keep the default setting of this option to OFF. But for those who are really interested in genealogy, it will be possible to work with your site. In case this option will be ON, it will be necessary, automaticaly put away first click to person, now first click opens persons card in center. First click in my scenerio, opens like old one, event card in lef panel.
Traffic: I doubt, that 6 clicks(3 reloads, 3 backs) are using less net traffic, as 1 click. So your servers need more power and capacity.
In the new online tree when you hover over a person or click on that person's card in the tree you get their basic information, rather than seeing it on the left hand side in a panel. This gives you a lot more real estate for viewing the family tree in context and it also shows you information about people in a more dynamic, integrated fashion. Before you had to click on each person in the tree to see their basic info, now all you have to do is move your mouse around to anyone and their info immediately pops up.
However, we appreciate your feedback and will make sure to forward it to our developers for future consideration.
"In the new online tree when you hover over a person or click on that person's card in the tree you get their basic information, rather than seeing it on the left hand side in a panel."
You get their basic information = only birth and death date. What about marriage, this is not basic?
"This gives you a lot more real estate for viewing the family tree in context and it also shows you information about people in a more dynamic, integrated fashion."
I am not here for buying houses, or some fashion...but making genealogy., with new skin, it is impossible to do anything!
"Before you had to click on each person in the tree to see their basic info, now all you have to do is move your mouse around to anyone and their info immediately pops up."
Pops birth and death:)))))) These two things are the most noninteresting thing, about each person.
However, we appreciate your feedback and will make sure to forward it to our developers for future consideration.What future, this rubbish skin has no future without left panel!
To the time when back panel will be back, it is not possible to work with your software, as you know from other thread on this forum. It is clear to all of us, that you haven't do any testing of this rubbish. Second thing, your new rubbish skin, take me AWAY chance to do genealogy, CAUSE SEARCHING IN CZECH LANGUAGE IS NOT WORKING AGAIN!
It looks like: This has been tested by Santa Claus himself.....so noboby tested anything....
VIVA LA: GIVE US BACK OUR LEFT PANEL!!!!
2 Hans:
Thx, good to know. But who give a damm about mobile or tablet? I haven't any of them, I have 2 computers...
I wanna see someone from my heritage team, to do some new tree with 7000 people, in this new shiny, masterpiece of ignorace. Of course, he have to write to each person his job, notes. And this person will be doing it to end of his time .... with about 1000 mouses killed by clicking :(
