Thanks for the explanation, it sounds quite likely in my ears. I work in IT myself and I know how important a good and structured dialog with the users is. So I find it surprising that MH would not want all users to have visibility on the bugs reported. It would avoid having several users reporting the same bug over and over again. It would also allow MH to provide feedback that would be visible to all of us, like "we are aware of that bug and target to fix it in our next release" or "this is a feature, not a bug, because ...".
I also second your motion about getting visibility on new releases of the website so we know what's coming and when.
For now I will take your advise and use the Contact form. Thanks!
I can add that I now received a kind email from the MH support team asking for screenshots demonstrating the original problem. Which I have just provided. They also said they send me an email before deleting my previous thread, which I somehow never received. So Anders, your remarks where 100% correct.
I am importing files from my ancestry.com site. I started this not knowing what I was doing, and still don't really know. For no reason other than "I didn't know what to do," I have created TWO family trees, one for my paternal grandfather (Tree 1), and one for paternal grandmother (Tree 2). I somehow put my mother's family tree history onto my paternal grandfather tree (Tree 1).
Should I be setting up TWO family Trees, one for my father and his side, and one for my mother and her side?
Or do I only need ONE family tree starting with myself, and my father and my mother's history merges into the one tree?
It depends a bit on your family, but keep the trees to a minimum; no trees that are just duplicates of your other trees, please! One person who 'matches' with me had sixteen, what a pain!
But you may want to keep apart major family groups that have no connection except say between yourself and a spouse. Keeps the tree more manageable.
Or maybe your father, and your mother. Which is impossible for me because there were many marriages between (un-related) members of both families.
I have a tree for my family, including the descendants (and in-laws etc) that my wife and I share. And one for my wife's family (helping her with her ancestry tree, especially with SmartMatches); just including the very closest descendents (and siblings and parents etc.) That works really well.
By the way if you still have a connection with that other organisation use it for looking up documents. I use it for looking up my wife's family members while I help her with her ancestry tree; it's her subscription after all; and I have been known to peek at the details of one or two of my own relations. It is a great help in verifying information (or showing it as uncertain or disproved).
One factor to consider is the size of the family tree(s). In our case, there are over 6,000 in my tree and over 2,000 in my wife's, so separate trees are much easier to maintain and to follow.
I sort of don't have a MAIN tree, I have one for my family, and one for my wife's family.
And I include (ONLY) the very closest family in both of the trees.
For example in mine I include my wife's parents and siblings.
And, thinking about it, yes, I should have a MAIN tree (still only two altogether) and that would be the one for MY family (for no other reason than that it seems natural since I am keeping the records) in which I can record all the joint DESCENDANTS of my wife and myself. No sense entering those in two trees.
Separate ancestors, shared descendants.
Sometimes it is not possible to have separate trees for husband and wife; I can't have separate trees for my mother and my father because there are many relationships between the two families. In the old days the (very large) families were neighbours in a somewhat rural community (and this happened not once but on many occasions) so there were a lot of marriages between the families. Cousin marriages also.
HELP! My subscription ends in two days. I am not doing family history/genealogy these days, and so will not renew the subscription.
However, I wish to SAVE all the data I have added to my Family Tree online in a GEDCOM. I keeping clicking on Export GEDCOM, and it says it is generating the file, and that I will receive a link to view the GEDCOM by email.
I have tried this several times in the past few days, and keep checking my email, but no email notification arrives.
Can anyone please tell me how to get the GEDCOM downloaded to my home computer before my subscription runs out in two days?
I added a lot of material/generations online, and don't want to permanantly lose all of that.
I have a few people that all I know about them are pieces of information like "she was my grandfather's aunt". I don't know if that's a maternal aunt, or paternal aunt, whether she was a first or second level aunt. All I know is that the person was quite closely related.
How can I add people like that to my tree so I can track them? Is there a way to mark a relationship between people as speculative? For example I suspect two people were brothers, but according to some sources they were cousins. Is there a way to mark the relationship as such (other than the notes field, which is somewhat of a black hole - you have to know something is there and look for it in order to see it, so it's less than ideal)
Add the person to your note section with one of your positive relations so you have a record of it, once you have their identity confirmed you can enter with their own I.D. I use my Note Section to store all sorts of info, hope this is helpful. Not a good idea to add "speculative" members to your tree.
I guess you could add them as 'loose leaves', not attached to a branch...
I've sort of done that with a small family group (father, mother and maybe three children) who I know are related but do not yet know which person on my actual tree is the parent of the mother. So they form a little branch of their own, not attached to the big branch of the tree yet.
I know the mother not the father is related to me for two reasons; her maiden name is Stewart (maybe Katie); and one of his names is Mohammed! Though I do know they are related because I had heard their story from my father years ago, and it is sad. He carried salt from a salt lake on his camels, and when a camel strayed she went to search too. And the hut burned down and killed two of their babies. I believe one daughter is, or was recently, still living.
Footnote: Many Afghan camel drivers came to Australia in the early days. G.
Is it no longer possible to create the thumbnail photo for a person in my online family tree direct from a tagged photo in the album? If one has to download a photo again for the family tree, the result is not as good by far, as one doesn't get a close-up of the face.
For me, the same thing happened. It was this summer when I installed the Family Tree Builder. In this connection disappeared thumbnail pictures on all profile pages and also in the family tree. I decided therefore to remove the FTB and not use it anymore. Now when I tag someone In a picture no new thumbnails are created in someone's profile or in the family tree. How do I fix this?
The images that was uploaded before I tried the FTB was left in the online album and went to tag again for a while after I removed the FTB. The same thing happens now when I try to tag someone in these earlier uppladade images.
The relevant family tree has the source FTB (even though I don't use the FTB anymore). Residual family tree has the source GEDCOM. How do I fix this?
I (hypothetically) have a person in my FTB tree named xxxOxxx. I notice the typo(?) and re-spell the name xxxAxxx. Unbeknownst to me, a site-visiting Member "corrects" the name to xxxExxx. Next day I sync. What will the person's name turn out to be?
My name is Arthur Buhrman and my e-mail address is BuhrmanP@aol.com. I am posting this reply accordingly. If the name Art Price or the user-id BuhrmanFTB appears anywhere here or nearby, there is a security flaw in Forum operation.
Should a family site member edit a detail within your online family tree and you then open your FTB software and sync any of the new changes from the online family site then this will also change the specific details within your FTB software.
However should you not wish for this to happen you have the option to adjust your settings for who is allowed to edit details in the family tree through your online family web site.
To do this you will need to log into your online family web site and then move the mouse over the "Family Tree" tab and select "Manage Trees". Once directed to the manage tree section you will then need to select "Edit tree settings" and here you will have the option to choose under permissions one of the following:
1. All site members (recommended).
2. All site managers.
3. Only you.
You may wish to select option number 2 which will allow you and members of your family site that you have promoted to "Site Manager" status to edit details within the online family tree.
My question needs clarification. If my FTB tree and the site tree have both had a datum change, which change will survive the sync? Does the site or my home tree have fixed precedence, or is there a change date/time consideration?