Thank you, for the information, I have one follow up question. Most likely this is automatic as well, but do the event remainder e-mails have a maximum number of people that it can include.
For instance I recently changed my setting to include "All events", from previously set to "Close Family". Now it seems like I am not receiving the events as far out as I was receiving them before, could this be from the tree hitting the maximum number of people that it can include?
I was just wondering about this, I don't really mind it not going out as far, but just curious.
I was hoping that each of my three sisters, my dad and my self could use the My Pages tab to post a weekly update that we can share with each other... kind of blog style. It works for me, but when they try to go into the My Pages page I titled for them, they get a message that the administrator has blocked them form doing so. I guess I am the administrator for the family page since I logged in first and invited them, but I have no idea how to unblock them and get them typing in a My Pages page.
Howdy, when I open tree builder it tells me that 272 photos are missing and asks me to retore them from the website so I click yes and it says it failed to load pictures from website. Any way to restore my pics so I dont have to do them all again individually, thanks
There are several ways to restore the photos from your site. If you go on your site to Family Tree> Manage Trees and download your tree to Family Tree Builder, you will be prompted to restore the photos. Another option is in Family Tree Builder, in Photos> Restore photos from family site. Please try these two options and let me know how they work out for you.
I'm trying to merge the photo albums i have on my site with the ones in FTB. Is it possible to delete the albums from the myheritage page and use only the ones from my FTB file; or would deleting the photos from the site albums delete the photos in the FTB file
Thanks, I replied by mail but thought I'd reply here as well. Before I go through and republish the photos after deleting them from the site, is it possible to edit the albums in FTB...rename them, add photos into an existing album? I have about 1400 photos some of which are in the wrong album and others that aren't in album at all
When I create books and reports, I find that the special norwegain characters æ-ø-å doesn't show, and is replaced with the respective html-code. This happens only in the fields for notes and sources, the rest is fine, also on the web-pages. My Gedcom has UTF-8 and norw lang. setting. Any ideas to solve this?
When I create a pdf from the family book creator on web, I get all the html-tags in the pdf along with the text. This is from the fields where there is a html-editor plugin on the website. Plain text is OK. Attached screenshots.
If you go into the editing box for the welcome message (by clicking on 'edit this text'), then you ou can highlight a word in your welcome message, and select the link button in the top menu. There you will have the option to enter to site address.
Please note that this currently only works with Internet Explorer and Firefox and not in Chrome.
The Options->Max in the Modern View of the web family tree does not seem to work. It opens a new tab in both Chrome and Internet Explorer 9 but I only get a blank page. I assume I should get a full page view of the tree canvas?