My online family tree has been slow for a couple of days. There have also been times when I haven’t been able to add people there or basically do anything; I’ve just received an error message saying that there was an error, please try again later. Now, when I try to access my tree, I get directed to my family sites list and there’s a message under my site saying that the site is on maintenance at the moment, please try again later. I can access the other sites I’m a member in just fine, just not my own one. Has anyone else got this problem?
I started off with MyHeritage by entering two family trees - one for my husband and one for me. However, this has become very clumsy so I wonder if there is some way I can combine the three trees. I want to put both my and my husband's trees into a joint site.
Can anyone help me with this please? The way things are going, everything is going into my family site and nothing into hubby's or the combined tree.
If anyone can help please contact me, I would be most grateful.
I made sure to have a separate tree for myself and for my wife.
But I included (her and my) parents, and our siblings and our children (only) in both trees, and the rest of our descendants, etc. (grand-children...) in only my tree (because of the surname, it didn't otherwise make any difference which tree was used).
I actually find this system LESS clumsy.
To me it would not matter if little was going into the spouse's tree; maybe that means it is a small family, maybe not much information is available...
you can do this off-line wirh FTB.
1. Export tree #1 to GEDCOM.
2. Open tree #2, import GEDCOM of tree #1
3. Connect tre trees.
NB Before doing this i suggest to delete same person in one tree in order to avoid doubles, there is no automated tool merge person.
I certainly feel for your situation. My wife's family is straightforward; no (or few) cousin marriages and probably none of her relations are related to mine.
But my own tree...I certainly could not have a separate tree for my father and one for my mother. I think a lot of it is from the times when children from a big family, say twelve children, got to know, and to marry, the children from the farm next door. Several from one married several from the other...
And many of the people they got to know were family members; going to the same church, family get-togethers, marriages and funerals so there are heaps of cousin marriages, double-cousin marriages (which is not the same as a person being my cousin twice, once from my father's family and once from my mother's family).
I have a couple of cousins with whom I can trace SIX SEPARATE RELATIONSHIPS. Really truly.
For as long as I can remember, I can see messages on the family wall stating that I have joined several trees on myheritage, even though i have not done so.
Why is this? Can I get rid of those messages? And if I really am registered to those trees, how can I clear all the "auto" registering and stop it from happening again?
Please fix this.. I will not accept that I am automatically registered as a member of a tree.
And one more thing, where is the link to the REAL support page? where I can get in touch with MyHeritage suppor staff directly? I could not find that link, and the support link leads to FAQ and the forums, not the actual support page!
I have two trees in my account, mine and my wifes. When I print the Book, even when I'm in my wifes family tree, it prints only the inofrmation from my family tree. Is there a way to tell the program which tree to print from?
Thank you, this didn't work but here is the solution.
All printing commands seem to be attached only to the default tree. If you have a second tree like my wife's extended family go to Family Tree/Manage Trees. The default tree has a green check, the other tree has an option to make it the default tree. Click the option and the green check changes trees.
Return to the printing option and select the beginning person being careful that if the person is in both trees to select the right one.
Since around 2 weeks (maybe more) we (with my wife, on different accounts) have a problem with adding new profile pictures for any family member we try to. The site storage limit is used only in 1,2% (tree pp_66904401), the pictures are small (eg. 220x220 pixels, a few kB), the pictures are added to the person's album, but the profile picture does not change and the message "An error occurred. Please try again later." appears. We have tried on IE, Firefox, Chrome. Please solve the issue.
Hi I have not used MyHeritage for a while and have returned, I have spent the last Hour trying to find details about the new online display of the family tree
1. there now appears to be the ability to edit a published tree on line.
Question where are the settings to show who can edit online tree.
2. There now appears to be the ability to edit information on a published tree.
Same question where are the settings to show who can edit online tree?
If for some reason (as I cant find the Settings) you cannot restrict the editing of the online tree does the system change the tree as soon as someone edits the information or is it for the tree owner to confirm the changes which have been submitted?
Someone on my site has decided that my father needs to have a suffix name. Both my father and his father only have one name (and a "nickname" at that) and were registered at birth as such. This member insists that my Dad's name should be: Bill Franksz Doe. These are of course made up names to protect privacy. My Dad always was Bill Doe. Many people throughout his life have commented on that format but have never tried to insist that he needed a middle name or a suffix name. This member has changed many of of those in my family to "their format", but not in other families.