I am also having this issue. While I appreciate that software can be complex and temperamental, 4 months is a significant amount of time. If the functionality is not there, please disable the upload dialogue (or add a warning) so your users don't feel incompetent when they can't upload the files. Also, please make sure your help desk is aware this is a known issue. I was told to just try uploading it again. At least give them the work around.
My family has 2 brothers married with 2 sisters. While Myheritage is clever enough to match entries around the world, it doesn´t match the same people within the same family tree. Is there any way of linking people within the same family tree to avoid duplications?
Hi Felipe, thanks for your reply, but that menu is not shown when clicking in , therefore I cannot make a connection with an existing member. Is there any way to make this menu visible? Please see image attached.
Hi, I started my Family Tree using FTB about 4 years ago. Then this year I added another family tree for my husbands family to the Site. I invited some of my immediate family to become members of the 1st Family Tree, but now that I have added my husbands family tree these members are receiving notifications when I change his site and well as mine.
Is there any way I can select which Family Tree people are members of so that they only see that Family Tree and not both. I hope this makes sense. Thanks
The invited members are a site members. That means, that they can see all the trees included in the site they were invited for. For example, if I have the "John Web Site" and inside of it I have "Family tree 1" and "Family tree 2", my site members invited to the "John Web Site" will be able to see both trees.
I also started with FTB about 4 years ago but I set up four separate trees, one for each of my four derivative families. They overlap, of course, but many of the entries in each, particularly the earlier ones, are really of little l interest to those who is in one of the other 3 family trees.
My question is - how does one indicate at a particular family tree site that the other trees exist, and how to access each of these sites directly? A single integrated tree would seem be much too unwieldy to handle.
If you use the application Family Tree Builder, you can set the required order of names from the application menu
Tools -> Options -> Names (Display people's names, Last name for married people)
If you use only the online version at MyHeritage.com you can set in 'Options'. Logon in your family site, click the tab. 'Family Tree', click the icon 'Option' (next to the field 'Find a person...'). Then click 'Name preferences'
Truly, the patronimic Scandinavian tradition for names is less easy to deal with on the tree.
Nonetheless, if you use the instructions I gave previously in this post to our colleague, to change how the names are displayed on the site, regarding the married names.
Regarding the children, you can always manually change the names. When you add a new relative to a person, on the window that opens for you to add names, dates of birth, etc, you can simply add the patronimic name of that child, therefore following the tradition for: Anders Svensson > Magnus Andersson > Jonas Magnusson, etc...
yesterday I posted the following question in this forum concerning missing information in "< Family tree summary >"
I would like to ask why MyHeritage changed definition/behavior of "< Family tree summary >". This definition contains basic information about the tree published online and can be displayed in the welcome page of the family site. Currently this information contains only this text "Our family tree is posted online on this site! There are 894 names in our family site." (In case of my site, other sites have of course different number of names in the family tree).
In the past used to be displayed also information about the latest event (birth, death) and the oldest event (birth, death) in the tree. This information is missing since beginning of January 2015. Is there any reason for this?
Thank you very much for your answer.
I am afraid this post was deleted by MyHeritage Support from this forum after I got the following reply via email:
"Dear Mr. Zahradníček,
Thank you for contacting us here at support. We understand that you may be a little frustrated to see that the 'First' and 'Last' recorded events for your family site have disappeared from your Home page welcome text.
There is a simple reason for us doing this. As part of our optimization and improvements to the family web site we had noticed that within the Home page start up algorithms that the user was having to wait longer than we would like for the home page to load.
This is caused by the system calculating the first and last event from within your family tree automatically
To decrease the waiting time for the user and to enhance the overall experience with us, we are constantly looking for ways to make the site a faster and a more pleasurable experience, hence the reason we stopped this automatic calculation.
Having said that, this does not mean that all is lost.
What you will need to do now is to simply click on the "Edit this text" option and then manually enter the first recorded event from your family tree and also the last known recorded event into the respective area of the text.
We do apologize for any frustration this may have caused you however we are sure that you will understand and appreciate the effort taken into making the site a more user friendly environment.
MyHeritage Support team"
I would like to ask MyHeritage Support if there is other way how to get back this functionality in the welcome page of the family site. The proposed way "What you will need to do now is to simply click on the "Edit this text" option and then manually enter the first recorded event from your family tree and also the last known recorded event into the respective area of the text." is not the solution at all. The original functionality in "< Family tree summary >" also displayed relationship of the site member being logged to the person in the latest/newest event.
Thank you very much in advance.
I am trying to get some help with the default profile photo - the personal photo - for each person in my tree.
Does anyone know if there is an easy way in the Online Site to change the personal photo. If I have people with several photos, is there an easy way to make one of those photos the default photo, rather than uploading a new photo?
OK, so in the Family Site Builder under photos, one can double-click on individual photos and associate them (there is an associated tab) with persons in the family tree. When this is done there is a checkbox - "Personal Photo" - which makes this photo the profile photo.
What a pity there is not a similar checkbox in the online software.
I am the site owner of a premium plus site. A WYSIWYG text editor (similar to the one I am using now on this forum) is provided to set up the text visible on the site's front page. However, a section of text which is emboldened and visible in bold in the text editor (Attachment No.1) does not then show up as bold (when saved) on the front page (Attachment No.2).
Am I doing something wrong ? - or is this a bug ?
I attached two small photos to this post which showed up in the preview and the message when ready for sending, but they have now disappeared.
This backslash is used inside text strings to told the interpreter of this string (in this case the web browser) to take the next character (i.e. apostrophe, comma, doublequote, etc.) as is and don't interpret it as a special function character, like string delimiter (apostrophe, doublequote) or parameter separator (comma), etc.
Normally, as an end user, we should not see this kind of text display.
Try another browser, just for seeing, if there this problem occurs, too.
It was still doing it yesterday so I am first trying the most recent version of Opera.
For some unknown reason I had shortcuts to two versions of Opera on the desktop so I have down-loaded the latest version, which upated the newer one; and deleted the shortcuts to the older one just in case I had been inadvertently using it.
As you can see I am not that computer literate...
Anyway if that does not solve the problem I will try another browser as you suggest, Remo.