I've tried to use the face recognition program with about 5 different pictures (all front facing clear ones) on 2 different web browsers (firefox and internet explorer 7). I have the latest macromedia flash installed. I upload the picture, it runs through the recogition, then shows me my face (with the face border) and a blank screen underneath. I've tried creating my own manual face border, it runs through the process again and then just says "no matches found". In case my face was THAT unique, I tried it with a face that I saw posted on myspace.com which had the finished celebrity collage, but even THAT picture wouldn't work :( Any help would be really appreciated.
Jaiel, I'm having the same problem as vipered. When I went to the link I could see a message that says the picture has been deleted, so I assume I would have been able to see it when it was there. It has actually worked for me before, but now i'm just getting a blank space and if I do it manually it says no matching images found. Please help me!
Whenever I try and use the face recognition site, it says loading please wait and it just stays there with a blank screen:( It just started doing that like 3 days ago. I am a big supporter of the site and hope I can start using the face recognition soon again! I have tried deleting the cookies and files on my computer to see if that works, but its still doing this. Can someone help? Thanks.....Angela
i've been having trouble viewing my face recognitio, even though i've already downloaded macromedia flash thing, not sure what to do now!!! very frustrating! hopefully someone can help, would be much appreciated, thanks x
Does it tell you that you need to download Flash again after you've already installed it?
There seems to be a bug in older versions Macromedia Flash player that is causing problems.
What you need to do is go to http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157 and download the special Adobe uninstaller for Flash. This will clean your system of any previous versions of Flash player.
After you have finished this, please download the newest version of Flash again.
Once this is completed, I would be happy to invite you to visit MyHeritage once more and use Face Recognition.
Please let me know that everything worked out okay.
It won't work for me. I've been trying for days. I get the same blank white page. I am using firefox (apparently safari isn't a good enough web browser) and I've set everything right. What's the dealio?
I seem to be having the same problem as several people, I get nothing but a blank page when I try to upload my photo on the face recognition. I have enabled my cookies, cleared my temp internet files, uninstalled and reinstalled the latest flash player, tried running on both firefox and explorer.. and still nothing....