So I click on "Create my Collage" and the link leads me a page with nothing but the background. The Bar on the bottom says done and there is no hourglass on the cursor.
Does anyone know what is going on here? Is there maybe a software I need to install?
Hi, I've had the same problem. Any ideas on when this is going to be fixed? I've been trying for about an hour now and nothing at all is appearing, not even the picture that is supposed to be getting scanned for faces.
Hi,
We were having some server problems please try again.
We are not aware of any outage that we had last night. The problems from last week were temporary and should be fixed.
What was the size of the image you were uploading? Is this the first time you are trying out the face recognition or have you used it successfully before?
Hi, I have used it successfully many times before and not had any problems whatsoever. I also tried several different photographs to make sure that it wasn't just one particular picture that may have been the problem.
When you posted your collage, did you use the automatic posting to directly paste the HTML code onto your page?
The collage comes in one size - and unfortunately we aren't able to change it.
Can you send me a link to view the page you pasted the collage to? If I can take a look at it that would be great, it will help me to advise you what can be done.
I have a photo that has 3 of my friends and myself in it. I want to do the morph of myself, but I don't know how, since I am "face #3" in the picture. It only allows me to morph and see the collage of Face #1. How do I do the rest of the faces? The most I can do is see which celebrities I resemble at the bottom of the page.
In order to create collages/morphs when there is more than one face recognized in a photo:
The system automatically chooses the first face it recognizes.
Go ahead and close the collage/morph wizard for that face.
Go to the celebrity card for the face you want to use.
Click on the little icon that looks like a person with three yellow stars around it. (this is the collage/morph wizard icon, you can click here to bring up the wizard anytime)
Hi! Just wanna ask how can i delete the "my heritage" photo on my friendster profile? I tried deleting all the html codes for customizing page but it's still there.. can anyone help me?
We've recently implemented a new feature which allows you to automatically post collages to your MySpace/Bebo/Friendster/Facebook/etc profile.
Here's how it works:
1. Instead of manually copy/pasting the HTML code into your profile, now all you have to do is make your collage and click on the site where you have a profile and we take care of the rest.
2. If you still wish to post your collage manually, the HTML code is always there for you. Just click on the "Help" section of the collage wizard instead of choosing automatic posting. You'll find the code there with instructions on how to post manually.
3. If you don't see the site where your profile is listed, try the "More Sites" tab. If your site is still not there, write us and suggest it - support@myheritage.com - we want to hear more of your suggestions! :)
I keep receive error when saving collage, why? I had uninstall flash player (using the client provided on adobe) and reinstall but yet still happen. Why? Thx so much.
If you get an error message when trying to save your collage, it may mean the connection to the server at MyHeritage was disrupted during the creation process. This can happen because of a problem on our side, or simply because an internet connection didn't respond.
If you get the error over and over again, try navigating away from the page and then returning. This will reset the server connection with MyHeritage and it should take care of the problem.
Over the past several months I have tried to use the celeb-look alike thing. But every time I try to load it, it comes to a blank screen and says "loading...please wait" but at the bottom of my page it says "done". I have tried to use different pictures and nothing is working. I tried contacting someone and she told me that I wasn't using a front facing picture, or something like that. Which, I have used like 5 pictures. Not one of them is working. I've even tried to use other people's pictures and it still doesn't work. I really need help!
