I have a problem with fun charts. When I create such diagrams the language is automatically russian. I have danish as the main language and it would be nice to be able to change language while creating diagrams. How do i change language from russian to danish (or norwegian or english) in diagrams?
Has anyone had trouble getting a resonse from the support team? I have emailed them twice and received a promise that they would get back to me, but haven't received anything in four days. Maybe one of you has an answer for my problem. I purchased the premium upgrade, but when I try to upgrade from within the Family Building program, I get the message "The software is unable to communicate with Myheritage.com. My Internet is working fine, so I don't know what the problem is. I am ready to cancel. Thank you.
Hi there, I am replying to this mail as you seem to be the only support person responding to mails
I upgraded my subscription for NEL - Huguenot Web Site to a Premium family site some time ago. BUT my FTB program running in windows doen't recognise this! So I am unable to do smart matches or anything from within FTB, how do I get my FTB to recognise that it is indeed a "Premium" site?
My registration email adres on the web is the same as my registration email for FTB BUT I still cannot use the Premium features in FTB.
What you don't seem to understand is that I have the same email on the web site and the exact same email in the windows version of FTB but I am unable to use the Premium features on the windows version of FTB.
The web site states that it is a Premium subscription BUT I cannot use these features in the windows version of FTB.
I exported my tree as a gedcom file and then modified it online on Ancestry.co.uk. When I downloaded it back onto my PC and viewed it in Family Tree Builder there were no photographs in it. How do I get my photos back without going through the labourious task of selecting each and every one again?
we are trying to find an appropriate chart (with pictures of individuals) to print for our grandmothers birthday. The chart consists of 4 generations, as follows: 1 generation: 2 people, generation2: 4 people, generation 3: 31 people, generation 4 over 50 people. The poster size is comming out really long 16 inches in hight and over 100 inches in length. Any idea as how to go about changing the format of this chart so that the size is more appropriate for hanging on a wall?
I arrange the chart to fit my p c screen and take a snapshot of that and so on and so on til I have the whole thing, Then I print them out, scan if necessary to make it printable then print the pages. Then I put the together with tape and cut to fit and it's not perfect, but it gets the point across.
I doubt it. I think there may be ways to change stuff around, but I think they are just cosmetic. I want to print a poster of mine. The only options are direct ancestors or the whole tree. I want at least to have some of the cousins, so they have me stuck there. I will probablly get enough money eventually. The whole thing will be almost 20X5 feet and way about 40 pounds. The price including shipping is nearly $1000 for the cheapest unlaminated paper.
Hi all, new to this and was trying to enter details of my partners children from a previous relationship, however i keep appearing on their details as their father. anyone got any idea how to get around this as i cant seem to find a solution. any help would be great. thank you.
I suggest that you create a record of another "unknown" partner of your partner. In this way, your partner will have two partners, and then you can change the association of your partner's children to either children of that earlier relationship, or even as children of your partner alone. In the latter case, you can then delete the record of the unknown partner again, and the children should not revert to being shown as your own children.