After making an all in one chart (858 persons) and saving as a PDF. When file opens the chart is unreadable. The text in each box is "stacked." What is wrong? Could it be the it be the chart is too large?? Before saving as a PDF file the chart is ok.
I have the same question - or at least related (no pun intended). I started my tree only last week (online, not with FTB), and after adding about 150 people, decided to create a chart to see what it would look like. The thumbnail image that is generated in the site 'newsfeed' looks fine, but if I double click to view it, the chart is spread out over 60-odd pages in the PDF file, with only one or two names on each page. I was not expecting the entire tree to fit on a single page, but over 60 pages is a tad excessive, not to mention nearly impossible to decipher.
I saved the PDF to my hard drive to see if that would fix the issue, but no such luck. Even deleting all the pages that contained only vertical or horizontal 'connector' lines the resulting file was still about 40 pages - and prints in rather random order, so it would be a huge (if not impossible) task to try to rearrange the pages into some sort of order that might make sense.
If there is a way to adjust the font size etc. before the chart is generated, I'd appreciate knowing it!
but how do I get every thing that is on My heritage.com on the home builder that you want everyone to down load? I have been reading now for 6 hours trying tigure this out. I have 1700 people on the tree to start all over and the all in one chart that I want to do well have over 600 people on it.
I have been having the same problem for weeks now. How do we find out what the problem is and who can we contact. I see you also live in SA so maybe it is just here
A very common reason for cases like yours is just that you don't have the latest Adobe Flash Player on your comuter, you can get it here: http://get.adobe.com/flashplayer/
After downloading it, please try to load your tree again.
I have been using the free version and finally signed up to premium.
I am trying to edit information on some of my members and i cant figure out how?The free version I just when into profile and clicked the edit profile and did it then saved .this version I dont see any way to edit persons info am I missing something?
The reason that you can't edit your tree right now from your site, is that your tree is a tree that was created in Family Tree builder and published to your family site. This means that it is only editable in the software Family Tree Builder on your computer.
After you edit the tree, you can republish it to your family site, to save the changes.
Hi,I saw ur profile on myheritage & I will like 2 be ur friend,I hope u don't mind to contact me(anitamulbah80@yahoo.com.sg)I have something important to tell u.
I don't believe that this issue has anything to do with the premium vs. free version. The profiles of people shown on your tree who are not themselves members of MyHeritage belong to you, and you can edit those. However, as soon as a person has registered an account with MyHeritage, the profile of that person (identified through his or her email address) belongs to that person throughout MyHeritage, and you can no longer edit those profiles. Thus, although the profiles are getting displayed on your website, they are not really parts of your website any longer.
i am having trouble in family tree builder i could go to matches then merge then it would do so but i cant do it now wounder if that is happening to any one else and if so is there anyway to fix it it saves a lot of typing regards Denise
One day I could and then the option was gone. had to dwnload the new software release and it was fixed, Annoying that we weren't advised of some change they'd affected but it only took 5 mins to fix. Make sure you backup and save your tree before installing new software version just in case. I have found that FTB is a bit temperamental at times.
That's why I'm seriously thinking of changing 100% to Ancestry.com.
I have been using the free version and finally signed up to premium. 
