Hi - considering to buy into the data set subscription to view scanned documents such as birth certs etc. Before I take the plunge, can someone tell me what I can do with these records - i.e. can I download them to PC or are they view only? Thanks
My goodness, what a lot of work this is. Think I will look at some other programs, not too happy with My Heriatage any way. I was able to convert from my previous PAF (gedcom) files but not sure MH is much better.
My name is Shlomi and I work for the MyHeritage Support team - responsible for the technical investigation department.
We have been investigating this issue and so far our findings seem to prove that this issue was caused by an update of the Microsoft Internet Explorer (KB2987107), which was released on October 14th.
The notes section in the Family Tree Builder is using internal Operating System functions - they are related to the Internet Explorer. We believe that the latest update from Microsoft was causing that issue.
A reinstall of the Family Tree Builder should solve the problem, so that the notes will be displayed as before.
I have been doing research and adding people to my family tree. But I cannot fathom out why people want to add duplicates of several people in one tree. Perhaps they are not sure of their facts so add doubles and it takes quite a bit of work to realise thats happening and then you have double up's.
I realise about the duplicate names when children die but I am really meaning people who deliberately put in duplicates because of not being sure of dates of birth or death or want to put another duplicate because they are married or whatever. Its really confusing you really have to look carefully when you are adding by records of some.
We are aware that his is a common problem and people may forget to check their family trees and use tha necessary available tools to merge and or delete the duplicated entries however we unfortunately have no control over this.
The best advise I can offer is (if you come across a family tree that you notice may have duplicated entires) to contact that site manager and mention this to them. It may just be that they are simply unaware and would be greatful for the heads up.
Thank you for your reply to me here on the forum and I will be happy to help you with your situation.
Please take a look at the following link from our new Help center that I have provided for you due to the length of the text within. I am sure this will guide you through the process of merging your duplications.
Another reason for dulicates is that MyHeritage can NOT cope merging of trees, it supersilusly beleivse that it MUST be the master tree source, so if a member uses a different program FTB can't merge in another GEDCOM file without producing duplicates for every person.
The only other alternative is to add yet another tree to your site, and go through the matching proces yet again, do this a couple of times and the other member also does this and you end up with an expotential growth in matches, eg
1 tree = 1 match fo rthe same person
2 trees in each members site = 4 matches for the same two people
3 trees in each members site = 9 matches for the same two people
4 = 16, 5= 25 etc.
Now when checking "Smart Matches" take say take 90 seconds to verify each set, people soon get bored of checking the same thing over and over again so sto, also with the older trees not being updated erros are perpetuated
I my-self have a tree of some 15,000 people that generates in 3,000 trees some 13,000 matches that will take me some 75 man/hours to clear, in the meantime my partner will add some 100 more people to our tree (held in a stand alone progam, MyHeritage is one of several sites that we update)
I would love to know how I can get out of this perpetual treadmill of validating "Smart Matches"(sic) some 60% of which I have to reject, all because I can not merge a new GEDCOM file with all my updates with an older tree.