Was told that version 6 would fix the maps error in FTB ... only to see it hasn't, and no one is responding to my support ticket questions in regards to this (not to mention no replies to the threads in the forums), so I feel I need to put this here to get a response.
Thanks for contacting us on our forum and I am very eager to assist you with this issue.
I understand that you are recieving an error when trying to produce a map. It seems that there is a script error in some cases.
What happens if you click on Yes when getting the error message?
We have consulted our program developers, and they have informed us that you may find the map being produced by clicking on My Computer > C > Program files > MyHeritage > Bin > Maps > look for MapPlaces.js file in the meantime.
We are aware of this issue and we will keep you updated. I am deeply sorry for the delayed response.
Hi I'm a newbie from Sweden who just tried MyHeritage.com.
When I use the smart matches button i get several matches from other family trees. Some good, others not so good.
Here is my question:
I found some of my family on other famlily trees with tens of thousands of people in them. How do I find the link between, lets say the "oldest" match back to one of my ancestors in their tree? To do it manually seems almost as an impossible mission. It should be fairly easy for a programmer to code this in the database. Has it been done or being so in the near future?
Feel free to answer in english or scandinavian ( not finnish ;) ) language if you like.
There are several ways you may search your ancestors via the smart matches that you recieve.
Currently, From the smart match window you may search either by matches, new matches, first name, last name, and of course relationship. You may also search specific people instead of families. This of course, does not help you with what you are looking for because you are trying to search for a link between the "oldest" match, back to one of your ancestors in their tree. Unfortunately there is no way to sort the matches in that way.
In this case, I would highly recommend requesting membership in that specific tree and comparing your oldest ancestor with the one in their tree.
my Payments was ended and I can´t reach to my website, because I see only: I have to make Payments again. But I dont want to make Payments again, I want use just Basic account. Please how can I activate Basic account by myself?
Every now and then I get a possible match with someone I have not come across before. When I click on the View Profile I get (re)directed to my own Home page. I'm simply interested/curious who this person might be and which other sites they are connected to.
Már több ízben elkészítettem a családfámat,de le is töröltem,mert nem tudtam elmenteni .ezért nem készítek többet.Ha el tudnám menteni,internet nélkül is nézegethetném,sőt megmutathatnám olyanoknak is,akiknem nincs számító gépük.
In the context of the new campaign by MyHeritage concerning DNA testing (which I welcome very much), there suddenly appeared a button on my (http://www.myheritage.com/site-129424911/cellier) website announcing that a Cellier DNA project already exists in the MyHeritage database. Following that link, I find that it leads me to a member of the Cilliers family of South-Africa. These are descendants of a Cellier family from Orleans, France, that is not related biologically to my family. The Cellier name developed independently in France and in Switzerland.
All of the Cellier with Swiss roots alive today descend of two brothers: Jehan and Collet Cellier, who were born in Nods (French-speaking part of Switzerland) around the year 1500. Their father was a Jehan Junod dit Sallier. Already two of us undertook DNA testing more than a year ago (by FamilyTreeDNA). Our common ancestor was born around 1530. On a 12 marker Y-DNA test, the distance between us is 1, which is consistent with a common ancestor along the male line within the last 500 years. In contrast, our distance to the Cilliers of South-Africa on the same test is 14 and 15, respectively, i.e., we don´t have any direct male ancestor in common with them for probably the last 2500 years, i.e., long before the advent of family names.
True, but for the members of my website it feels like false advertising, because they are lured to paying $99 for a test under false pretenses.
I am aware that this button wasn't placed on my website by a human being, but rather by the software itself, and I have already taken corrective action by alerting my members in a news article on my website to the fact that the "Cellier project" that MyHeritage has in its database doesn't relate to other persons who are parented to them biologically.
A Surname Project is a voluntary project that is created by a group of people to find out if they have similar ancestry associated with their surname or group of surnames.
This project was merely shown to you so that you know that this project exists in case you want to join and help the members learn more about their connection. It doesn't advertise the DNA tests and it doesn't cost any money to join a project.
I have no trouble finding the sites of which I am a member because all eight of them are on the My Heritage toolbar. But today I wanted to find a homepage for MyHeritage. Not a blurb for the Family Tree Builder but a real home page. Can't find it.
And I wanted to find a particular web site of which I am not a member, for more information about their tree and web details in case I wanted to contact them. Couldn't find it. But I DID find it, ON GOOGLE!
Now I am obviously missing something simple and important, but could someone please explain, preferably in words of one syllable, what I should do. I'm not very computer literate but this is ridiculous, puzzling, confusing and frustrating.
I understand you were searching for the site in the Genealogy center. The reason that you could not find it is that we haven't updated the genealogy site center in a while because our developers are currently working very hard on a new enhanced SuperSearch engine that will include an improved version of the Genealogy center and many other databases. It should be released soon, so stay tuned- it's worth waiting for!
I have more than 100 site members on my family site (http://www.myheritage.com/site-family-tree-129424911/cellier?familyTreeID=1). The tree is maintained on-line, and all site members are (and should be) entitled to making changes to the tree.
I usually know when family members make changes to the tree, because a log will appear on the "home" page that indicated that member A changed the data associated with person X.
Unfortunately, there is an exception to that rule. If member A decides to delete person X from the tree altogether, then all I notice is that the total number of persons shown on the tree (close to 1000 in my case) has decreased by one. Yet, I have no way of knowing, which record has (in all likelihood accidentally) been removed.
It would be great if MyHeritage would send an email message to site owners when someone other than the site owner removes a person from the tree, providing information as to which record has been deleted.
Add my voice to this important request. It is about time MyHeritage provides site owners a reasonable audit log identifying all the profiles added/changed/deleted. I consider the absence of this facility to be the greatest weakness of MyHeritage and should be a high priority for your developers.