Problem #4, Ref. Problem #1I am still not able to use Family Tree Builder version 188.8.131.5234 downloaded from myheritage.com web site.The program downloaded and installed without any errors.When I try to use the program, I get a dialog box asking me to register the product before I can use it.I am given two options, one to log-in as new user, and two, log-in as existing user.I have tried both.I always get the same problem, the program returns another dialog box saying the myheritage.com site is busy and it gives me two options, one try again later, and two, try now.Using either causes the program to stop responding.I have to use the Task Manager to clear the program and processes.Every time I boot my system, I go through the same problem before I can use my system for other tasks.It has been about 8-days since I reported this problem.I real would like to get someone from myheritage support team to help resolve this problem in a timely manner.Thanks, Barry Simmons 02/20/2012 1816cst.
I am seeing two different profiles for James B. Anderson on my online Simmons family tree. If I view the connection path from Rachael Anderson Simmons back to her father's profile, his immediate family shows as: father, mother, wife, a son John and only one daug. Rachael Anderson Simmons.
If I view the connection path from Rebecca Anderson Simmons back to her father's profile, his immediate family shows as: father, mother, wife, and multiple other sons and daug's. Rachael Anderson Simmons is not listed.
my brother is a half brother , we have only the same mother. How can I delete just one of two parents from my brother? It seems that I must delete both or none!
I have also discovered that my father has a child before he met my mother, they have never met each other and he was adopted in the 1960, how can I add him as a child to my father without connection to my mother and were do I mark him as adopted?
You'll have remove the connection of of your brother to the parents. Add another hsusband to the mother and connect your brother to the mother. It will ask which man you want to be the father. You can also add the additional son to the father. there is a pulldown menu on whether you want to add him with the current wife, a new wife, or single parent.
When you are viewwing your tree, go to the part at the top where it says "manage trees". You have to actually be viewing your tree to see it. There you can export it to a gedcom, which will put in on your computer. You need some sort of program which will accept it and be able to read it. myheritage has Family Tree Builder which you can download to your computer.
Which email address do visitors and member see for the point of contact, my InBox or my yahoo email address?
I would prefer to have all inquires about genealogy related contacts go to my InBox and not be sent directly to my yahoo email address. Is the email address under site settings used by all or just by MyHeritage team members to contact me? How should I decide the proper setting for my contact setting?
I sent a test email to my Inbox email address at Myheritage and got a reply email from MyHeritage stating there were no attachments to the email I had sent. When I checked my InBox at my family site there were no emails in my InBox. How are general inquires and messages from visiters and other members sent to me?
Can you help me understand the process and settings?
All e-mails that are sent and recieved through the website are internal. This means that you can send e-mails only to other site members of Myheritage.
You will recieve e-mails to your private e-mail address (yahoo) from Myheritage and this e-mail will basically inform you of the e-mail that was sent to you on the website. This can serve as a reminder to check your Myheritage inbox.
Messages are sent to you via the inbox on myheritage by either typing your name or your e-mail address listed on the website.
Please let me know if you have any other questions
HiHow do I createason ordaughterbornout of wedlockandassignhim to afatheror motheris alreadyin the family.Example:"A" and"B" aremarried -"A" have2 childrenout of wedlockwith anotherwoman,how do I getthise2 childrenassignedto"A"
It's to indicate that you are a premium member and it's a lot of trouble for Smart Matches if it isn't there. I've even made a post before about how important it is. If you mean that they should just change it to a different icon than the crown then I'm with you, but not to get rid of it completely.
Thanks for the info. I do know the importance of the icon, but I don't like to wear a crown and be a king and get all the attention on me. There should be other options of selecting an icon from a list or simly to show that I'm the Administrator or The Webmaster of my site and other members on the site who I promote to as Site managers to appear as Site Managers only.