I started a new, separate tree for an in-law but now the settings are all wrong! The website thinks I'm this in-law because his name was the first one on the new tree. How do I correct this?
I have filled in my family tree on My Heritage, but only just downloaded the Family Tree Builder software. How do I export the information from My Heritage site into Family Tree Builder?
I don't even want to contemplate the fact that I will have to manually transfer all the work I have done this week!
Yes, it is possible to download your online tree into the Family Tree Builder. To do so open the Family Tree Builder and go to File > Restore project > Restore from online family site.
When I access another member's site, Why do I get a message from Adobe Flash saying that My Heritage wishes to store up to 1MB on my computer and what should I do?
Adobe Flash uses something called "Local Storage" to run different components.
You may be aware that some websites work together with your browser to store small amounts of data, called cookies, on your computer for their own use in the future. For example, when you go to a website regularly, it may welcome you by name; your name is probably stored in a cookie, and you can use browser options to determine whether you want cookies or not. You may also have specified in your browser that pages you visit can take up only a certain amount of disk space.
When SWF or FLV content is being played, the settings you select for Flash Player are used in place of options you may have set in your browser. That is, even if you have specified in your browser settings that you do not want cookies placed on your computer, you may be asked if an application that runs in Flash Player can store information. This happens because the information stored by Flash Player is not the same as a cookie; it is used only by the application that runs in Flash Player, and has no relation to any other Internet privacy or security settings you may have set in your browser.
I have one 1st cousin whose anniveraary shows up on the events page and another 1st cousin whose anniversary does not. What could cause this? Both their birthdays show up on the events page so the program does recognize them.
It's fixed now. I found that when I typed in the marriage dates, the anniversary did not show up under Events. However, when I used your calendar to input the dates, they magically appear. I'm not sure if that's a glitch or the way it's supposed to be.
Sometimes the system does not understand dates that are typed in free text in the tree, so using the date picker (the small calendatr that opens) is a great idea that usually solves the problem.
According to the help and the FAQ to change the photo order in an album I should click on the album and then edit details and just drag the phtos to a new order.
I do not see an edit detail tab/box when I click on an album.
Left clicking the photo does not pick it up to move it.
I can see that some of your photos were added in Family Tree Builder and published to your site, and some were added directly online.
There is a difference between photos that were added online and photos that were added in Family Tree Builder. You can change the order of photos in that were added online in their album, but photos that were added in Family Tree Builder cannot be moved around online. You will only have the option to move them in Family Tree Builder.
I hope someone can help me with a problem. The website displays some wrong names and some are displayed as unknown.
In FTB the names are displayed correctly. None of the names are privatized. I have tried to changed language and used the translator but nothing has changed when i publish.
For example: In FTB, my nephews name is Morten Andre Sørensen, his wife is Silje and their daughter name is Emilie Sørensen.
On the website they are displayed as Unknown Morten, Unknown and Unknown Morten
I took a look at your tree, and the problem is in fact the language issue. Most of the information in your tree is in English. When looking at your nephew for example Morten Andre Sørensen, I see that his name is entered in Norwegian. This is why when you publish your tree, and it is published in English, you see unknown.
Please go into your tree in Family Tree Builder, and locate those individuals that are unknown. Please re-enter their information, when making sure that your data entry language is in English.
