I have tried to change the email address for a member of our site Johannes Jacob Brits (born 04 June 1957) first on line, then from Family Tree Builder. In both instances the system tells me that the email address has allready been taken. How can I correct this?
Thank you for the reply. My wife is the manager of the site, and has invited me, as we experiment. She made the changes, but when I pull the site up it still says Family tree is managed by (my wife) and cannot be changed by me. Any suggestions?
No I don't understand it unless it is a bug. If the tree was started in Family Tree builder no one can update it online, but I assume this is not the case under the circumstances. My tree has always been open to member edits so I haven't had to worry about what changing the settings would do. You might give it a little while, but other than that I can't tell you anything.
Is it possible that your wife hit Cancel at the end instead of Save? I am not accusing your wife of making mistakes, I just want to cover all the bases I can think of.
Thanks once again for trying to help. My wife sent our question to MyHeritage Support, and they said our Family Tree was created within the program, and that they could switch it to the web if we wanted. That is suppose to solve the problem.
Thank you for your message.We currently do not have this option to export the excel lists as per families.What I can recommend you is to look at the option we offer in the familytree builder software under "reports" > family group sheets.
Whilst I realise that this site is American based, MyHeritage claims to support other countries.
My first question is that my research is based in the UK and I find that when I type a name in I am utterly inundated with American entries. How can I filter American entries OUT from my searches and the SMART matches? Nothing personal, but my interest is in the UK for now and I find trawling through untold American entries makes me just stop after about an hour. Ancestry.com allow you to choose the country of your choice and weeds out
My second question is regarding smart matches. Once again I am inundated with American matches that have NOTHING to do with my family.
My third question is regarding smart matches again. WHY do I find people that have MY ancestors and I confirm that they are obviously related to me - and yet there is NO response? Is there really a point to confirming? I've emailed so many of them ...... yet no replies.
I don't yet have subscription, I only have the free version (for now). I do get the smart matches but unfortunately I can't confirm them, because it is a paid feature. I also found that I cannot contact the site managers to let them know that I want to confirm the matches and that we are related, because that is a paid feature as well (unless I am doing it wrong of course.)
By now I am going to have a TON of smart matches to confirm once I convert to the paid subscription LOL.
Unfortunatly Smart Matches does not work as good as it used to do. Also many users are lazy and dont fill in data as accurate as at least I want. If there is an exact birth date and place I have seen just the year and parish. A lot of people with same name are born in the same parish each year, so who is who? The swedish church records are mostly very precise for the period they cover. When it comes to even older data the precition may just be year and sometime just calculated from the knowledge of when people was married and/or died.
Also some inventive ways of using name fields have made it even worse for Smart Matches.
All this make it hard for the program to make accurate Smart Matches.
If you are lucky you will even get Smart Matches where the gender is different.
Hopefully the next version of Smart Match handling will be better.