OK, I have to apologize!! VERY sorry! As I do NOT use the online facility, just FTB and upload, I was not aware of the fact that you were not able to set a relation to friends.
I would suggest that people use the FTB program instead, download it to your PC, edit in the tree without stress and then upload it to your web. It seems to me that there are far more options in the FTB than in the online version.
Once again, I´m very sorry but I didn´t undrstand that you were using the online option.
Anna Sofie isn't alone with that problem. There's cases where a couple lived together and having kids but never married. Later on they are separated and married with someone else. In FTB there's no correct options for this kind relationship and in MyHeritage web sites these relations are not shown in the correct way.
How do you delete a family tree? I have been trying for months to delete the 2 family trees I have witn no prevail, this is seriously why I prefer ancestry.com............if I want to delete a tree, I simply select delete...........here there is no option on how to delete it. There is no option for delete, it shows view, edit, download, or export, there is no delete option, so how do you delete the family trees?
Please note that I have contacted you on a one to one basis about this matter for you.
For general user information.
Family trees within the online family site over a certain size can not be deleted by the user themselves and they are required to contact support about this to be assisted with the deletion. This is done due to the fact that more often than not a user may accidentally delete a family tree and once this has happened in the online family site then the tree is lost for good and hours of work simply go down the drain.
So to avoid mistkes (as have happened in the past) we assist users with large family tree deletions.
I hope this has provided useful information to the general public.
That would be nice and I would do that if there was a delete option, but there isn't a delete option, it only gives me the options to: view, edit, download original ged.com, or export to ged.com, there isn't an option to delete.
I have seen a number of times (even on my own websites) that other site members added facts to the record of a person that are not in the list of offered facts. Example: "Number of known children 4." This is an extremely useful feature. MyHeritage cannot possibly foresee all types of facts that a user may possibly wish to attribute to a record. I might like to add to a record the fact "Died childless," so that I won't return in a month to the same record to once again search for children after I had already established that there were none.
The problem is, I have so far not been able to figure out how to add new types of facts to a record. Can someone, please, help me?
By the way, my websites are interactive websites, i.e., I am not using FamilyTreeBuilder for maintaining them.
You, rather than "support", must be commended for sharing the reply/ answer to your question.
Its a great help to others (both current and future) if a question is supported by a decent and proper answer and on behalf of the other users I thank you for posting a very well ordered reply to your own question.
I would love to use this service to help my wife find her birth parents or at least some blood relatives.
She was abandonned shortly after birth and the orphanage no longer exists. The nun that cared for her has passed away so it's next to impossible to find information. She was Born in Macau, we have no idea what nationality she is. She is obviously Asian but can't determine if she's Chinese or Portuguese or a mix. Her adoptive parents live in Canada and have no information that could help us investigate.
Can this service provide any clues to help her find some relatives? Does anyone else have a similar story to share with positive results?
Thanks for contacting this forum. Your problem is not new. This sometimes happens, when a smart match is detected between your site and another site, and subsequently, the owner of the other site removed that record again. In this case, the smart match is still shown for a while, eventhough it no longer exists. There is nothing that you can do against this except wait. After a day or so, the smart match will disappear on its own.
There's an option to create more than one family tree. Why? Is there an advantage to doing that? Can the trees be connected to each other? Will each tree have a 250 person limit? Or is that per account?
Thank you for your reply and my apologies if I have caused you to become confused. I shall now try to simplify this for you and any users that may also feel the same.
Each user has an account that is created when you sign up to MyHeritage using an email address and password.
The account itself does not have a limit to it as this is just a base to report to each time you log in.
Within the account you are able to create family sites. Each family site that is created is always a Basic site until upgraded if necessary. The limit for a Basic family site is 250 people. A Premium family site has a limit of 2500 people and a Premium Plus family site has an unlimited capacity.
I hope that now I have managed to explain this a little better and that now it is clearer as to what actually has limitations.
Within the account there is no limit to the amount of sites that you may create. Users often also become members of additional family web sites. This also has no limit and you may be a member in as many additional family sites you wish.
My father is showing up as a half brother to his brother even though he has the same parents. Why should this be happening. When I view his fathers line he doesn't show as a child. Any help would be appreciated.
Doesn't seem to be the problem. It seems to be treatng it as a seperate line through his mother but recognizes his father. His brothers show up as half brothers but I am thinking the problem stems from when his brother marries his wifes sister. That seems to complicate matters a little. You would think if mum and dad show up on both sides then the kids would fall in line or do I need to add him to his father, then I would have to go through the lot to the very end. It has got me beat but I bet it is something simple.