after the collapsed SW on my computer with an error message, see above, I again reinstalled software and using the saved data backed up and restored family tree.In its own software (not through the website), I had defined and validated compliances using smartmatch- finding associations with other family trees.These complainces in own SW were unfortunately canceled after reinstallation.The whole problem, in my opinion,lies in the fact that the back up data does not save confirmed comlainces within its own software, but max clearly throughout the Webpages using premiuma ccount.
Hi, I personally believe that the information of the matches are stored online in the webversion of the tree so if you had used the functionality to restore the tree from what was online you should have been able to maintain the matching relations and the tree reappearing in the software as well.
I read the information that there where a "restore" function that took the online version of the tree that also could be used if you first started registering everything online and then wanted to start using the Familly Tree Builder.
Personally I am not using the FTB connected to the online tree as we are a number of persons updating the tree and that becomes impossible if it is connected to FTB.
I have joined your site to find my relations but when I put the relevant information into the search nothing is found, I spent over four hours searching my relations getting very frustrated when nothing came up, but when I put the same info into a search of the free 1911 census I find the information I want, can some one advise on why this happens or have I wasted my money by joining this site
I have a living relative who was married several times previously (I discovered this from genealogy site research). She is a recently discovered distant realtive, and I had no idea that she hid the fact that she was previously married from family and friends. She has asked me to remove the marriages/divorces from the MyHeritage site.
How can I keep the marriages/divorces in my FTB software, but not have them published on the site? And I don't mean hiding the names of the previous husbands - but rather hiding the fact that she was ever previously married/divorced.
If none are obvious and you have a lot of people, the best way I've found is to download a copy of FTB and run the duplicate finder. If you find any, just fix them in the online tree. As far as which one to delete, I usually try to figure out which has the most people attached. Sometimes it's as easy as deleting one and then attaching all the children to the one remaining. Other times it's more difficult. If you're really lucky, you made the duplicate as an extra sibling which no attachements and you can just delete them without any trouble. I don't use FTB as a rule, but I have a copy downloaded that I use for this and other issues. It might help to open the tree in two different windows so you can see exactly what you are doing side-by-side.
I've got a phonecalle today from Japan and they wanted to sell me your new Record Matches.
I've got an email with a link to pay with paypal and then he asked for my credit card information to help me pay, because I had to put my children to bed.
I will never give any one my creditcard information, but if that's your seller please tell themthat this kind of phone calls is very suspect. I will never pay from a link that I got on mail, please send a discount cupon instead.
I have booth the email and phone number if MyHeritage wants to check. It's so mush fishin on the internet right know.
Dears, yearly fee is very high (at least for me). So I would like to ask you what will happen after 1 year of premium account when I would like to come back to basic (free). Will all the connections with other trees be lost? My pictures exceeded basic quota deleted?
If you decide not to renew , you can request to downgrade your site back to the basic free plan. Your site will remain active and accessible to you and your family site members. The only limitation is that you won't be able to add more individuals or photos (if you exceed the basic limit) to your family tree. You can still add news articles and communicate with your family members. Birthday reminders will still be sent as well.
you did not answer clearly to my question. Please tell me what will happen in this case:
I will buy Premium plus account and during one year I will upload 2GB of photos and connect to my tree 1500 people. Then I will ask to downgrade to basic plan. Will all my pictures and the whole tree remain with limitation that I will not be able to add new pictures and new people?