thanks for the explanation, but is there any way I can re-send a link to someone who says they never got it? Of 6 links I sent out yesterday, three people said they didn't get it. I suggested they check their Spam folders, but they don't see a link.
Strangely, MH says that the invites were sent to those email addresses. In one case, it tells me a link was sent to the right email address but it gives a different first name for the person!
Please help! How do I search my document or get a list of mistakes like the child is older than the parent? My document is very big and I am concerned that my dates are not all correct. Thanks for your help!
I am new to My Heritage and thought that I would create two Projects, one for my Father's branch of the family and a separate one for my Mother's branch. I now realise that this is not the best way to move forward and would now like to merge them. At this stage there will only be two duplicates which will be easy to deal with.
I have tried simply importing one project to the other but this seems to just create a new project.
I saw on the Forum a similar question and the response was to firstly to Export the file to GEDCOM and then import it from this.
Hi - considering to buy into the data set subscription to view scanned documents such as birth certs etc. Before I take the plunge, can someone tell me what I can do with these records - i.e. can I download them to PC or are they view only? Thanks
My goodness, what a lot of work this is. Think I will look at some other programs, not too happy with My Heriatage any way. I was able to convert from my previous PAF (gedcom) files but not sure MH is much better.
My name is Shlomi and I work for the MyHeritage Support team - responsible for the technical investigation department.
We have been investigating this issue and so far our findings seem to prove that this issue was caused by an update of the Microsoft Internet Explorer (KB2987107), which was released on October 14th.
The notes section in the Family Tree Builder is using internal Operating System functions - they are related to the Internet Explorer. We believe that the latest update from Microsoft was causing that issue.
A reinstall of the Family Tree Builder should solve the problem, so that the notes will be displayed as before.