The issues were NOT addressed in the form letter that Lior posted, which is the same form letter she sent to my inbox. Considering that she used a form letter, rather than actually addressing what people are complaining about, it proves that no one on the "team" is taking the time to find out what the real issues are.
I kindly request you revert our view back to classic for all my site members. We have never used the current extended horizontal view and honestly I don't see the benefit, especially in our 600 member tree.
Rhianna--we do not mean to bash myHeritage Support team--on the contrary. I have always so loved this program and have been so very happy and grateful for the support I received when I was in real trouble, that I am paid up as a premium plus member for the rest of this decade! But why discontinue the beautiful classic view presentation? As far as I can tell no other program can match it. As I said before, it was one of two deciding reasons why I chose myHeritage in the first place (the other being that it enabled me to upload my Family History as attachments to Articles). Can't you at least tell us why you decided to eventually discontinue the classic view? And won't you please reconsider this decision? Won't you and Lior Shaked please be our advocates with the Development Team?
The plan is the following: The original Classic and Modern views are programmed in Flash. This means that they cannot be viewe on mobile devices and tablets. This is a huge drawback for many users and for MyHeritage going forward in trying to offer a more complete and seamless experience for everyone on the site.
In simple terms, it is in our interest and in yours that we create a version of the Modern and Classic views that can be used on any device you might choose to work on your tree with. The first step in doing that was to create a new version of the family tree editor, programmed in HTML5.
This is the version you dislike so well :) As I mentioned before, we have suspended exposure of this version in order to add the left info panel back according to your requests as well as to fix some other issues - most of them came as a direct result of the feedback you gave us.
But this is not the end of the road. Currently the plan is that after the new version of the tree is out and working properly, work will begin on a "new" Classic view, which can also be viewed on any device regardless of platform. Keep in mind that the developers have to completely rewrite it from scratch, so it takes time, but we know you love the Classic view and although we must discontinue the current Classic view, it doesn't mean we're going to get rid of it forever.
There may be a gap in which we discontinue the current Classic view but still haven't released the new HTML5 version and this is the reason we make sure to mention that the Classic view you have is temporary and will eventually be discontinued.
I hope this helps to ease your concerns. We appreciate you too! Very much!
Must say I realy do understund the business reasons. HTML5 is the way to go. (I do work in software development, mind you).
If everybody wants to go away from the new version, nobody will be testing it. Can you make the new version available on a seprate URL? I'd like to give a try, before asking you to move me to the new interface. Please note: I publish from FTB, any issues with the new interface would not affect me to much.
Dear Rhianna--Thank you for your explanation and I understand the business reasons. I do reiterate, however, that the classic view is a considerable asset to myHeritage. I have been on the different programs used by some of my genealogical friends. None of them can compare with the beauty of the classic view of myHeritage. So I hope that you guys won't delay unduly and restore the classic view as soon as possible! Please! Cordially--Ingrid Frank.
I can understand that you might have doubts when you find the online tree you're familiar with has changed.
So, what's so great about the new tree?
The look of the tree hasn't changed much so you don't need to relearn how to use the tree. Viewing, navigating and searching the tree is basically the same and editing the tree is very much the same as well.
There are some nice additions though, like the Radar, which allow you to see a "map" of the tree and instantly jump to any place. In the previous version if you wanted to travel through the tree, you had to click and drag endlessly to get anywhere.
The new tree editor only has one style (or view) right now - the Classic view has been discontinued - but that will change as we're adding some new styles so you will still be able to see the tree in the view you like best.
In the new online tree when you hover over a person or click on that person's card in the tree you get their basic information, rather than seeing it on the left hand side in a panel. This gives you a lot more real estate for viewing the family tree in context and it also shows you information about people in a more dynamic, integrated fashion. If before you had to click on each person in the tree to see their basic info, now all you have to do is move your mouse around to anyone and their info immediately pops up.
We streamlined the editing options. For example, in the previous version of the family tree editor you also had a lot of other options that didn't really belong in the ADD phase. All those options have appropriate places now that make much more sense. There are more flexible options for adding dates in the new tree editor. You can add dates like "before", "after", "from...to...", etc. Adding and editing marriages and partnerships is quicker now too as the fields are located in the instant, basic editing fields.
Birthday and anniversary notifications are bigger and brighter, add me cards show you where you need to add more ancestors, you can invite people directly from the tree by adding email addresses and more.
An important change in the new online family tree is that it is now HTML5 based. This means you can access and edit the tree from any mobile device or tablet, which was not possible before. The switch to HTML5 also made it possible for us to offer editing in the MyHeritage app, which is great for people who edit their trees online - you can now truely edit your tree anywhere, anytime.
Family Tree Builder users will also benefit from editing in the new tree as version 7.0 of the program will offer the ability to make edits online and integrate them into your tree in the program.
We're really starting to bring together all the different aspects of MyHeritage to give you a more seamless experience.
There are a lot of good things about the new online family tree. I hope you will give the new online family tree a try and come to appreciate the improvements we've made.
No, the new tree doesn't present the left side panel. Nonetheless, when you click on the person in the family tree, a pop-up window will appear with a few information of the person, and the green button "View full profile" to access the whole profile page.
thx for answer, so it is still useless. I dont want to be rude, but will be ever left panel in the HTML5 skin or not?
Because everything what I do in the tree is depending on left panel with all info, you can see another peoples in the tree together with infos about one of them, that is basic of searching. You have it right in Smartmatches, so where is the problem to do some DB to select some variables and show them to you in left panel.
Your point click game in HTML5 tree is not for me. I dont want to click 4 times more to get the same info:))))
The new tree simply has a different display. The panel is not part of it anymore.
As I said, you can do the same actions by clicking on the person's card and from the little pop-up window that opens, you can either click on "View full profile" in order to visit the whole profile page or click on icon on the bottom left of that pop-window that looks like a pencil, in order to edit basic information of the person's profile, like names, birth and death dates, marriage dates, etc.