I just expedited your Smart Matches so they will be processed more quickly. Give it about three to four days before you publish a new version of your family tree. Your matches should come back by then.
My ancestor had a child, by a woman unknown, before he was married, but it comes up as if it is his wife’s child. To delete you have to delete both parents. If you delete the child from the wife it deletes from the father also
He also had a child by a women other than his wife during their marriage. How do you enter this as this child’s mother comes up as a spouse and this is not so?
We recently change the online family tree to be HTML5 based rather than Flash based, which means you can now access, view and edit your tree through a browser on your iPad. Along with the new tree change, we made some improvements to the tree itself and one of those is that we moved the Connect feature.
Not all our users see the new tree at this moment, only a small portion. This is the reason you see a different view when you visit your site on your PC. Shortly we will release the new tree improvements for all users.
On your iPad you can find the connect feature by clicking on the person once and then in the MORE drop down menu, select the appropriate option (Connect, Remove connection).
* این پیغام با یک مترجم به صورت خودکار ترجمه شده است. من برای اشتباهات زبان هر عذر خواهی *
با تشکر از شما برای نوشتن با ما.
برای رفع تنظیمات زبان شما نیاز به تنظیمات اضافی از Windows7 برای تغییر:
رفتن به منوی استارت> کنترل پنل> ساعت، منطقه و زبان> منطقه ای و گزینه های زبان> رفتن به زبانه اداری از منوی گزینه ها، و تعریف فارسی در برنامه های غیر یونیکد بخش زبان.
این باید مشکل زبان خود را حل کنند.
Thank you for writing us.
To fix the language settings you will need to change an additional setting of Windows7:
Go to the Start menu > Control Panel > Clock, Region and Language > Regional and Language Options > go to the administrative tab of the options menu, and define Persian in the non-Unicode programs language section.
I am sorry for not getting back to you earlier, I got fustrated and asked my husband to try..this is what he did, when the wizard template, he browsed then hilighted the photo again, this allowed me to add the photos I wanted. I found it strange that I had to change the way I was doing it the last time.
Anyway I have another question...I want to export my tree to a flashdrive as a GED file unfortunately I am having problems with this since for eg I have 109 photos in my tree and only 49 photos are being imported. Can you help?