We have nothing to hide sir, it's just sometimes a user may have more than one problem that will require me waiting for a reply to better understand the problem that they may be experiencing.
This way I get the user into my inbox and can assist them as quickly as possible and not fill the forum with ongoing correspondance that would make for lengthy reading which as we all know most people will simply skim over as it takes some time.
However, should there be more than one user within the same forum thread that is inquiring about the same problem then we will answer within the forum to benefit that community.
I hope that this has proven to be a useful explanation to you and I wish you a very good day.
Did you see something on the page that indicated you could pay 5 payments? It's been awhile, but to the best of my memory I paid the full amount initially. If I understand the processes that is the way they are able to offer the great discount.
Not sure I helped, but from one member to another and besides, it looks like you have already upgraded and I congratulate you on that. I'm guessing that because I now see you have the PremiumPlus icon.
Yes indeed, when I first looked at upgrading, it did state under the 5 year option, that it would be charged annually but then wanted to charge me the full amount. It was not very clear.
However, customer services contacted me and explained fully. Some members of the family agreed to contribute, so I went ahead.
Over all, we are quite pleased with the site, although I now feel that for the amount paid (£320) there should be more in the way of which documents can be searched (ie the census) without having to pay yet more. I have now found other sites that would have included that in the membership fee. Although I do prefer the My Heritage way of building the tree.
Glad you got that worked out for you. I am also a PremiumPlus subscriber, but I'm wrestling with whether or not to continue or to move entirely to Ancestry.com. Yes, their fee is much higher, but I have not gone to a single site that the search provides that requires additional fees. Can't say that for MyHeritage.
I paid the additional fee at WorldSearch, but that site is totally useless to me. None of the information there has applied to my tree.
That being said, I'm sure you have noticed that the Record Matches does include the 1940 Census, but that is the only one I have seen. Not sure why the many other Census' do not show up. BTW, I noticed your location is in UK, do you have a number of people that migrated to the US?
Sorry this is so long, but one other thing, I have invested in the DNA program. I'm hoping this will make MyHeritage of more value to me. Closing this.......... Have a geat day!
Yes I am in the UK and although I know I have ancestors who went to both the US and Canada, I have not been trying to search them as of yet. Enough to do with my UK ancestors.
The census records for UK are different to the states, in that they run from 1841 to 1911. After 1911 they are not available to the public.
My Heritage does not give me access to any UK census records, only a sort of face page informing me there is a record but I need to subscribe to view it. However even that gives far less results than other sites do. So I do not believe it's worth the increased My Heritage subscription.
I managed to get a fourteen day free trial on Ancestry.com with full census access which proved very usefull but even working ten hours a day, I still ran out of time to do all I wanted and I am left with loads of un-answered questions.
Cross Matches on My Heritage worry me a bit. I have come across too many trees with completely wrong information on them. I believe that there is a lot of guess work going on out there. Problem is the errors are copied from one tree to another thus compounding the situation.
Although an expensive way of doing things, I feel I will have to use a monthly subscription, to perhaps Ancestry.com to be able to search further. I don't think I will need more than say two months to do what I want.
Very good luck with the DNA program, intriguing but I think not for me.
My own closest link with the States, is that I am a huge 50's rockabilly and blues collector with nearly 3000 cd albums of mostly music from the southern states. Some country music as well; Patsy Cline type of thing. A little modern also; Dwight Yoakam etc.
It's really strange, but I did the Ancestry DNA and they came back with my ethnicity being 83% British Isles, 8% Central European and 9% Uncertain. This is strange, because, my Great-Grandfather and Great-Grandmother both were born in Germany. My GGF came to the USA in 1867, not sure when my GGM arrived. They married in Ohio and although I did not know them their Son was the father of my father and I can pretty well document them here in the States, but I hit a wall when trying to find anything about them in Germany.
I have no idea where the British Isles comes from. From what I have read the DNA through MyHeritage should give me more information. Guess I'll find that out when I get the results. One thing about the DNA through MyHeritage is that I will be able to download all the various "parts" of the report. Have no idea what I would do with it, but Ancestry only gives me the above breakdown on ethnicity and will not release any of the DNA reports. I have many who have been reported to me (Ancestry) as possible distant cousins, but have found only 1 that looks favorable.
You are right about the cross matches on MyHeritage. I have thousands that show up, but I have not found it to be time worthy to pursure them. I did the Monthly thing for a while on Ancestry and then I moved up to the 6 month subscription. That's where I am now. I am using the World Explorer program. For the most part, I am really pleased with the ability to add information in Ancestry, much easier. I do have their Family Tree Maker 2012 which is a really good tool. I have found it easier to work with than MyHeritage Family Tree Builder, although the FTB is free.
One thing I have done and will continue to do (I think it will help me with Heritage DNA) is that after I have updated a lot of info on Ancestry I export to a GED file and then Import it into Heritage.
I appreciate your taste in American music. I'm a Big Band fan of the 40's-50's era and a some of the Country from that time also. I'll have to say that I have recently enjoyed some of the YouTube video's of, I think it is called, Brittain's Got Talent. Some of those folks, especially those children are amazing. My favorite music of today is Southern Gospel and I notice that many of the groups are doing concerts in the UK.
One of my female ancestors had two children out of wedlock but married another person much later in life. The problem is that the Family Tree Builder shows this man as the natural father of the two children, which he is not.
If I try to change him to the adopted father, their natural mother is automatically changed to their adoptive mother
How can I show the correct relationship and status
You are right! But please consider, that everybody has two biological patents! If you do not want your family tree to show the 'unknown' parent, when you are ready with all childrens and spouses of the person delete the 'Unknown' parent. (Edit / Person / Delete person).
No actually even if you chose their realtionship as "Other" the system claims they were married at one point.
This issue is really bother me as well. I have a child that was born of two people in a very short term relationship and the woman later on married a new man which also adopted the child.
I can chose to have the child's biological parents shown as married (even when selected as other) - which is totally unacceptable, or I can have the biological mother and her husband both shown as adoptive parents. The system is clearly not capable to support multiple family situations.