I've recently changed my PC and was hoping to restore my tree from the website. However when I go to>manage trees it does not give me the option download the restore file. In addition, my login doesn't seem to recognise me as the tree owner/administrator so I think I've done something wrong. Any ideas?
I downloaded the free version of FTB yesterday and spent the night importing my family tree from a Gedcom file, then updating, saving along the way. By 2am I was happy with the updates and that everything was working.
But this evening when I opened the project it asked me to fix inconsistencies, gave me no option to say 'no' and once it "fixed" the inconsistencies, my family tree was all over the place. Unrelated men of different generations are now married to each other, my great-great grandparents are now my ex-husband's siblings etc, and all the previous connections have been completely re-arranged.
It tells me a back-up was created, but as soon as I open the back-up it asks me to fix the inconsistencies ... and vicious circle ...
This has turned my years of research into rubbish and I'm really regretting downloading FTB. Wish I'd bought and paid for a completely different program! Please help me at least restore my old file so I haven't lost everything.
Nope! Only worked once. When I shut down the program, then re-opened it twenty minutes later everything is scrambled again. My brother is now married to our great-aunt and has my cousin's children as his own, and our great great grandfather as one of his (many) half-siblings. WTF?
I am sorry to say that I still cannot CONSISTENTLY change tagged photos on my tree - sometimes it works, sometimes it does not. When it does work, it takes a long time for them to pop in. Are you using a different storage method? I can imagine that the heavy volume of pictures I alone have posted, take a much larger storage system. Everything else is working just fine. I SO appreciate the hard work you all do to keep this wonderful web site running.
Vi no site que existem registos dos imigrantes que foram para os EUA partindo da Europa, gostaria de saber se há algum registo dos imigrantes que saíram de Portugal para o Brasil, gostaria de saber mais sobre meus antepassados portugueses.
About a week ago I had to restore backup file from Family Tree Builder because of power cut. After that I had two web version with same name and I deleted another of those.
There is over 16 000 person in that tree and now week after there area no matches with other trees. Earlier there were thousands matches. What is wrong? Is it possible to start search somewhere in the program. Settings should be ok.
I have done some updates on my family tree via the FTB in the past 5-6 months, but they are not uploading correctly when I use the publish to website function. My FTB family tree has 563 IDs, while the website has 554. I can see some first names are also not updated and such.
How do I ensure that all my data from the FTB get to the website? :)