I wrote you twice already about charging my creditcard without my permission.
I demand that you return the money you charged. this was over 120 dollars
and I NEVER agreed on such a large amount of money being taken from
my account. You need to start sending out warnings about this,
And the system you have for changing your creditcard information is ridiculous,
it is impossible to login to this site to change anything, as I was neither given
For some reason, my account was upgraded to Premium a while ago. This was not my doing as far as I know, and now I can't access my website, and there's no option to downgrade to Basic again. I cannot afford Premium unfortunately, so please downgrade my account to basic again!
First question: do you use Family Tree Builder? I do so that is the system I am most familiar with. So this is about FBT but it is similar if you just use the web site; details may be different.
All children have two parents; of course but the point is both parents of the child have to be in the program. (Maybe except where the designation is Single Parent but I think, as the lawyers would say, even there the other Parent is 'Implied if not nominated...')
I am in my tree as Geoff Stewart and Dot is there as my wife, and we have two children in the tree.
Let us suppose I died and my wife in due course married John Smith.
Dot goes to Family Tree Builder, and in Tree view she right clicks on her own 'card' and left clicks on Spouses, wipes away a tear seeing my name, and in the pop-up menu clicks on 'Add Spouse'. A menu pops up saying 'Dot already has a spouse, do you really want to add another' so she clicks on Yes.
And fills in the details of John Smith. Okay, we have the new husband, who is the father of the Step children. But we can't enter them until we have THEIR ACTUAL MOTHER in the tree.
So Dot, with another sigh, goes through the same procedure to add another (previous, but the only thing to indicate that is probably the dates) spouse (partner, whatever, click the right box...) to the card of John Smith ....
His previous partner, the mother of the STEP children.
You will note that only the previous, or the current (Dot; I have a little sniff here myself) wife of John Smith shows at the one time, you have to click on the name (in his 'card') of the wife you want to display. And when she is displayed with him you will be able to add (and later, view) the STEP children.
But they all display together in the web site, with broken lines joining previous partners.
Thanks Geoff for your explanation. Yes I do use Family Tree Builder vs 7 software. Unfortunately I don't really want to list the ex-spouses as they are not really part of the family (although I guess the step children would argue that). I just thought that it would be pretty simple for the software to have "step" children when they have adopted, foster and natural. That would make it a whole lot simplier. I'll put the step children under notes, once I can as right now I get "script errors" every time I try to add a note. I have an email into Support on this one as I am using the latest version of the software.
Do you happen to know how to make sure that the current spouse is located next to the person? I have a number of ex-spouses or deceased spouses and I have one that I can't get the current wife next to the husband and she is not happy about it. I have asked tech support about this and last time they said they knew it was a glitch in the software but they don't have a solution for it yet. Funny how it will work for some but not for others.
You do not have to NAME the ex-spouses, if you do not put in a name I think they will be called "private" ; I checked that by giving my wife another husband, it showed up at first as Stewart but then I right clicked on the card of the new husband, clicked on edit, clicked the tab 'main' and deleted that name. It then came up as 'unknown'.
Or you can call him whatever you like; in some cases where a young lady relation has a baby and has not named the father, I have called him, for example, "Mary's Dad", which sounds a bit nicer, I think.
But genealogy is more about facts than sensibilities, which is why I have included in my family tree, by name and without comment, the stepfather who abused my treasured nieces. And the cause of death of my wife's great uncle who was hanged for murder. For myself I just record the facts, and I feel that in the next fifty or a hundred years the sensibilities will be of little interest or importance. But tread your own path.
P.S. Sometimes I struggle to get everything right when the system is good. If the experts say there is a problem I can be of no help at all. G.
Then there is the fact that your family tree may be the main record of their ancestry available to, for example, the step-children's children.
And one day they might want to know, to assist their doctors, who all those ancestors are so that a family medical history can be compiled. If you are coy about naming them that information might not be available. Just another thought; as I said, tread your own path.
I know I saw another response to my question but when I click on the link it only shows Geoffs. Thank you anyways for the other response, I did read it quickly before it disappeared but I think it was just an explanation of what a step child was and I do know that, but thanks anyways for trying to help.
There is another way to show the step-children so that they show up with the natural children on FTB, if you do not want to show the other missing parent. You could just add "Step-Child" to the name line of the child and add them to the parent who they are still with. That's what I did with my three step-daughters. Just a thought for your concideration! Happy hunting!
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I recently updated to the premium site but i want to look at old records etc so need premium plus. When i go to do this it says i will be refunded the amount of my premium i haven't used. Do i pay again for premium plus and then get refunded? Sorry i did try to look but got slightly confused.