The files on my pc are only taking me into the MH site now and I keep getting messages to sync but the log says the tree is in siync.
I think what has happened during the update "sync" has somehow loaded the tree from the site back to my pc and lost all of the data. 430 names and details back to 1850's. The pictures I had uploaded to the site are there, I think, but no names d.o.b. etc etc. I've asked other members to try to get on the site to view the tree and they also cannot view the tree.
In my site there were 2 trees the main one PDLamb family which we cannot see now and a smaller one the Obrien branch which is still there and o.k.
I've reported all this to MH and got a support ticket but no answers, no real contact from them.
Ok i understand. You should have a backup on your PC. Guess you have a "standard" installation on C:.
1. Open FTB
2. In the menu bar, choose Tools/Options/General (it should be default opening screen)
3. Note where the "projects directory" is located. (top parameter)
4. In Windows Explorer, open that location, open the correct tree, open the library "Backup" there you should see a lot of .zip-files, choose the one with the latest date, right click on it and choose "Extract here" you should now see a library named "Database", click on that library and you should see a .zed or .uzed file. Double click on that file and FTB should start and load that file.
5. When you have your tree opened you can publish it to the web-site.
6. Read the publishing/sync information CAREFULLY so you DO NOT download the web version and UPLOAD the FTB (PC) version to yor web-space.
I understand if my explanation is not possible to follow/understand but I did at least try. ;-)))))))))))))
Changing the GUI to japanese works perfectly, so does entering data in japanese.
But Charts and Reports only display "." (dots) instead of the entered japanese characters.
Changing the Report fonts to jap fonts doesn't help, even though "サンプル" (Sample) is displayed correctly in that dialog.
... this problem makes the software almost useless to japanese (all Asian?) families.
Platform: Windows 7 x64
I have saved over 800 screen prints from the church books during my research - all of them named with the id that each person has in my database. The documentation clearly says that this is a unique person id.
Now when I installed version 7, all id's are changed - disaster! What am I supposed to do - can I go back to version 6?
yes, I think you mean GEDCOM lines like for example this one:
1 RIN MH:I416
But I read somewhere that the ID that is visible in the program has been modified in version 7 to reflect the number of people in the database, That means ID's that has been removed are reused for new entries, or all entries get new ID's every time you open your database. In either case, I will never see my old ID's again, I guess.
Hi all, I read several FAQ topics about issues with potentially lost data since upgrade to version 7 reported by particular users. I belive they can be solved or they affected only limited group of users but, on the other hand, I believe that lot of users, including me, have too may records in their family trees to be able check all the records one by one after the upgrade if any data issue appeared there. I have already upgraded to version 7, backuped tree data before this upgrade. From my point of view, I have no sync issues and - at least major - data seems to be present on both sides in my FTB application and online. I have already started to made new data updates there and, as the amount of these updates is growing, I would like to be sure that I don't have to be afraid about any lost or wrong data hidden somewhere inside in comparsion with my tree data stored in version 6.
That is why I would like to ask My Herritage if they can confirm us, if there are (or not) any data types or other issue related to upgrade to version 7, which we should check to be sure before we continue with major updates of our family trees. Please, don\t consider it offensive, I would like to ensure that we don't have to wait for any major fix. I belive I am not only one who don't want to lost any information which we built for years :)
I downloaded version 7.0. Can I go back to 6.0. I don't like the way the notes are displayed in the reports. The notes use to go under the person in the book report now they say see note 1, 2 , 3 etc and they are at the end. I found the old way much easier to follow instead of flipping back and worth in the printed version.
This probably won't help those who have only 1 computer, but I have v6 permanently installed on laptop and have installed v7 on desktop pc. I have added one of my 12 trees on there, but have not checked for ID changes or other data as yet. BTW I only use FTB as my database as I DON'T publish online to My Heritage as I have my own web site. I convert all the data from a GEDCOM file to add to my site, using a program called GED-GEN.
Yes, you can downgrade back to the former family tree builder 6 version. But we recommend not doing this as the changes, made to family tree in the FTB7 version, will not be shown in the newly downloaded FTB6 version
When you upgraded to the Family tree builder 7 version we automatically saved a backup of your FTB6 family tree projects. If you want to down grade back to the old FTB6 version first install this previous FTB6 version by clicking on the following link: