This is a great programe and I set it up 15 mths ago but havent used it since, I just reinstalled it on a new PC and after playing around with it again realised why I stopped using it, like many other PC programes it is U.S specific.
I am Australian and my heritage is british and european just like a lot of Americans but when I do a search it always takes me to U.S censis and stats so there is no chance I am going to get any relevant information about my ancestry through my searches so to me there is no point of continuing on with this and unfortunatly will be better off staying with Ancestery.com, they do search British, U.S and Australian archives
It seems odd to me that users on MH either have or intend to use Ancestry.com. in preference to MH.
One would think that both perhaps had a place in the tools of the geneaogist, but I too suffer the Australian lack and the over indulgence of the Americans. We all understand that the American market is far bigger than everone else, and MH is a businesss, but it is frustrating to have all that american "matches" and data comparison. ALL the time.
One wonderes if a structure could be developed to keep the data seperate- I am sure that the Americans dont want to bother with OUR info. I know they "OWN" the irish but we could share the Pats and pomms and let the yanks run around in their miriad of countys and states and whatever. While we - the rest of the world, would not strangle the resources. Seems to me like MH needs a USA Specific subscription and REST of World Subscription - then we would all be happy and PERHAPS ancestry.com might not be SO appealing.
I just had a smart match come up and clicked on it to reveal on my side of the match all my details for the person in my tree and the matched side, blank no name no info see link attached this is not the only time blank smart matches have come up?
It seems that for this individual, you had 2 Smart Matches which you rejected (you can see them in the rejected matches tab). This is why the pending confirmaion tab is empty.
If you get a notification for a new match, click on it but don't see it, it is possible that between the time we found the match and the time you clicked on it, the user on the other side deleted his tree or disabled Smart Matches.
I have built my family tree with the help of my brother and so we can work together on this I would like to download this onto a memory stick but haven't got the technical know how to do this. Can you help?
I downloaded the Family Tree Builder......and of course I gave even more $$ so I could have what I thought would be benifits, like looking at "record matches" nope, click it & Im told I need to get a subscription for the "data" WHAT?! I paid over $100 and I am so sorry I did. I wish I had read some of the post first. I find the site hard to use because it seems everything is duplicating, like trees, projects etc....I have a tree on Ancestry, but didnt renew due to $$ issues....but I was sucked into this one because of the fee.......what an idiot I am.
If you want to have access to all the records on the Super Search, you will have to buy a separate Data subscription or buy credits. This is because it is not possible for us to offer the historical data for free because a lot of the historical data comes from partners that require royalties on its use by customers. We cannot give all our subscribers this data for free, else the content partners will not get paid, which is not possible. We also cannot subsidize these content partners by paying them, so that our subscribers could get free data.
However, please note that as a Premium user you have free access to some of MyHeritage.com collections.
There are four MyHeritage collections. These are comprised of data from MyHeritage.com and are not available anywhere else on the internet. The four MyHeritage collections are:
1. MyHeritage family sites (like the Warrick Family Web Site, or the British Celebrities Site)
2. MyHeritage members (Site Managers and Site members of MyHeritage.com)
3. MyHeritage family tree individuals (people in the family trees at MyHeritage. This could include Napoleon Bonaparte or Albert Einstein)
4. MyHeritage photos (the pictures on MyHeritage.com)
Collections 1 & 2 are available to MyHeritage members with a Premium family site subscription as yourself. If you have a Premium family site subscription you will be able to search for family sites and MyHeritage members without having to buy an extra subscription.
Premium Plus users have access to ALL MyHeritage.com collections.
Hope this is useful. Please contact me for further comments or questions.
well thank you for responding. I still feel that the $$ I paid for the Premium Plus should include the data, because what I am entitled to is basically the same that I had when I had the basic account. Without being able to search for records, other people & tree's are not 100% re-assuring to me. There is no way for me to confirm anything. I wasnt aware that I wouldnt have access to record data for the amount of money I just paid. I also wasnt aware that this automatically renews to my credit card! Please remove me from that, I can not be automatically renewed in 1 year because I will most likely not be around then. I have a terminal illness, and the main reason I paid for the Premium Plus was to give me something to do, search my roots & history before my time is up. This is so upsetting to me, please remove my credit card information so it does not renew in 1 year. Will you do that for me?