It may be that there was a discrepancy during your download of FTB that may have damaged the Book Report code therefore causing you to receive this message.
This is the first time I have heard of such a thing, but it potentially could happen.
Can I please ask you to uninstall and reinstall Family Tree Builder? This
will not affect any of the information you have entered in your family tree.
Ok i set my family site to private and only had 1 member of my family as a member of my site.
How on earth can someone that is not a member of my site save the pictures, take information from my site if it is set to private. I am not a happy bunny.
However i have now deleted my tree and pictures from my website, because of this, it is such a shame.
I think My Heritage will have to review its policy on private sites
" You can change your family site’s privacy settings at any time, by following the procedure below: First, log into your family site. Look under the main tabs of your family site and click on Administration > Privacy."
No 'Privacy' option as far as I can tell. Premium accounts only?
I have logged in just fine, I have webmaster status on my cousins faimily site but I don't have the little yellow pencil showing on the records that allow me to edit!!! Any ideas?
The photos tab on my husband's published family website (Di Benedetto Rama Materna) is not working - I get the following message from windows intenet explorer: "Internet Explorer cannot download albums.php from www.myheritage,com Internet explorer was not able to open this internet site. The requested site is either unavailable or cannot be found. Please try again later"
This has been going on for about a month now - everything else works fine (slideshow works but not albums - I get the same error message). I am able to load new photos via FTB and publish. I am afraid our relatives will not be able to add new photos via the family website. I appreciate any help from anyone that knows how to resolve this.
Thank you so much Esther, you guys are doing a fantastic job with this website!
I was able to view our photo albums however there were about 8 individual photos within the album that never finish loading.
In case it helps what I can do is get into the edit function (shows photo but I cannot make any edits), I can also select view photo and see it and I can enlarge and see it - but in the album mode (like I mentioned earlier) it never completes loading.
Should I just delete and try loading again or is there another way you can suggest to get these 8 photos back?
I just checked again and still having the same problem with loading the same 8 photos. I just responded to an e-mail from Esther and provided the requested details.
The following are the photos that do not load (I will provide the titles, which are the names), they are all located within the "family tree photos (122)":
Tomaso
Felipe
Alfredo
Maria
Ernesto
Nilda
Raul
Tito
Thank you so much for your help - I don't mind deleting and reloading if you think that will resolve the problem.
You guys are doing a fantastic job with the website! Thank you for all your work and dedication!
I've tried uploading GEDCOM file, bui it sets language as English, while in truth it is in Russian. As a result all af the characters are replaced with something unreadable. Is it possible to upload GEDCOM file with names in Russian, or do I have to change them into English letters&
Я пыталась воспроизвести проблему, которая у Вас возникла, и после загрузки файла Gedcom все отображалось без проблем.
В данной ситуации попробуйте сделать следующее:
Если Ваш оригинальный файл Gedcom не был создан в программе Family Tree Builder, попробуйте скачать данную программу по ссылке http://www.myheritage.com/family-tree-builder?lang=RU. Данное программное обеспечение бесплатно.
Откройте программу Family Tree Builder, войдите в меню Файл и выберите опцию Импорт Gedcom.Следуя пошагово указаниям, импортируйте Ваш оригинальный файл Gedcom в программу. После этого проверьте, есть ли проблема с отображением данных Вашего проекта в программе Family Tree Builder. Проверьте, пожалуйста, что программа открыта на русском языке, кроме того, войдите в языковые настройки программы и убедитесь, что язык дисплея совпадает с основным языком данных. Для этого нужно войти в меню Инструменты и далее в опцию Языки. В открывшемся окне укажите основной язык данных такой же, как язык дисплея.
Если информация отображается правильно, попробуйте экспортировать файл Gedcom на Ваш семейный сайт. Для этого войдите в меню Файл в программе, выберите опцию Экспорт Gedcom, следуя указаниям, сохраните файл на диске. Затем войдите на семейный сайт, переключите язык сайта на русский и проследуйте, пожалуйста, во вкладку Семейное дерево, а затем войдите в категорию Импорт Gedcom. Здесь Вы можете загрузить Ваш файл Gedcom на сайт.
После выполнения загрузки откройте дерево и проверьте, отображаются ли данные на русском без проблем.
Если после выполнения всего вышеописанного данные все же будут отображаться абракадаброй, пожалуйста, напишите на support@myheritage.comи опишите все Ваши действия во время загрузки файла Gedcom.
Все возможно. Нужно посмотреть в какой кодировке у Вас GEDCOM, перекодировать если нужно в кодировку UTF-8. Язык сайта в настройках должен быть русским. Кодировку GEDCOM файла можно посмотреть открыв его любым текстовым редактором.
I have started my family tree and i accidently put some people on there that i dont want on there. How do I delete them??? If anyone has any answers please email me with the subject "deleting family members off the tree" at arky_gal06@yahoo.com
Figured out how to delete a person, however it changes it to an Unknown Name that I can not delete. I even tried deleting the people that are part of the line and the children but still will not delete. Everything is showing up as Unknown for the people that I deleted. Very frustrating.
