I've made some changes in Myheritage. When I wanted to publish my heritage I get the information that I can not make contact with Myheritage to publish. My firewall is not the reason that I can not have contact with Myheritage. And I have contact with the Internet.
Although you say that it is not a firewall issue, could you nonetheless please check whether you have any network security or communications software running on your computer, or on the network which your computer is a part of? This may include firewalls, proxy servers and/or routers. The presence of such software or hardware may cause problems communicating with MyHeritage unless they are properly configured.
The program created an album on its own called "recent photos". These photos are already in my other albums and its confusing to have them mixed up. How can I delete the album but leave the photos in the other albums?
I've invited my mom to my family site, but her name in English appears as my dad's name, however her name in Hebrew is the correct name.
I've tried removing and re-inviting her but it still stays the same.
My details and family tree info are all correct. However on my home page, when I click on my name, it appears that my husband I and I have merged into one. All my relatives are listed as being my in-laws and my husbands family are all listed as blood relatives to me. My parents-in-law are now my parents! (which makes me and my husband brother and sister!!!) and my birthday is his day and month but my year. Arghh!!
HI, I WAS WONDERING HOW I COULD GET A LISTING OF JUST THE CEMETERYS. SO WHEN I GO TO LOOK FOR THEM, I HAVE A COPY OF THE CEMETERYS AND WHO IS BURIED THERE. MY BOOK REPORT LISTS THEM ALL MIXED UP. I KNOW I COULD WRITE THEM ALL DOWN, BUT I LOVE THIS SITE. MAKE IT EASY ON ME. THANKS
How do I remove websites I do not wish to use anymore?
I can't find the option anywhere and have not recieved a reaction to any of the emails I have sent so far. How is it possible that I, as websmaster and creator of these pages, do not have the possibility to remove them if I wish to do so?!
Thanks for your reply! I recieved an e-mail yesterday telling me the websites have been deleted, so the problem has been solved. (A delete-website-option for the webmaster would be a great additional feature for future editions though.)
I will continue using my my one and only 'proper' website with even more pleasure now! :)
Actuly that option has been addressed you can find it only one way. It took me quit a while to find it.
From the home page select the (family Tree) tab. when it comes up you will see 2 menu lines 1 with all the tabs and right under it the 2nd menu line. look at the right side of it and select (Manage Trees) select that and when that page comes up you will see a box listing your (Trees) and a (Delete) option on the far right.
Thanks for your comment. I have used the option you are talking about, but it only empties the family tree tab, it does not remove the whole website. The family tree is only one part of the family website and the URL and website will still exits after you remove the tree (and thus come up in searches and possibly even send out email to members).
Thanks for writing. I am sorry you are having trouble.
The reason the grey "unknown" shows up when you try to delete someone has to do with the way family trees are built and how the family tree program at MyHeritage works.
In standard family tree logic there must always be a man-woman pair whenever a child exists in the tree.
In order to comply with those standards, the family tree program at MyHeritage also requires a man-woman pair in order for a child to exist in the tree.
This means that anytime there is a child attached to two persons in the tree, and you try to delete one of those parents, the program is forced to keep a "person" in that place. Thus, our lovely unknown.
We are currently working on a better solution to this problem.
In the meantime, your best workaround is to make sure that there are no children attached to a person that you would like to delete.
I understand if this is frustrating for you because, for example, there may be persons "high up" in the tree that you need to delete and it would mean deleting a lot of children in order to get to him/her. The best thing to do is EDIT the information on that person if you can rather than trying to delete him/her altogether.
If you have further questions, please let me know.
Well, let's start from the beginning (i was waiting for a person from heritage to see my question)...
I started editing my family tree that i was already included, then i added my wife and we dont have a son (Yet). I did the same with my brother, but he have a son. I added the son too. At this momment i got on some link (maybe with help i dont remember), and turn back to family editing using the back button at my browser. I noticed that the family tree havent saved my editing, so i did it again... two wifes and my brother's baby.
Ok... then i left and returned some time later. After this i saw that there is two wifes for me and my brother. This duplicated person have the same name and if you click on both, just one (the first one) is selected. When i found my wife's (no son's) delete link i used it and the duplicated person appears as Unknow. There is no other way to delete it?
thanks for the help and congratulations for the site, is very useful and well done.
How in the world do you read the answers to these posts????????? I click on the post and it takes me to some other post......I click on view and it also takes me to some other post.................how do you read the answers to these posts!!!!!!!!!!!!!!!!!!!!!!!!!!