I have same message when I try to access the site. I had an email saying that there was a problem with hundereds of family trees with this same issue. I was told it would be fixed in 2 days, that was 2 days ago. Let me know if you get any success.
Past few days, the only message I get when I log on to the myheritage site " Currently undergoing weekly maintenance please visit us after a few hours"
ow many is few hours? as I have tried logging in after 72 hours and I am still getting the same message.
Since I have launched my site only this week, I am getting continuous queries from all the members and I have no reply to give them - When will this "maintenance" be over?
Can somebody please help - how frequent is the weekly maintenance? If it is scheduled, can the members be notified in advance? When will the site be accessible?
I have the same problem. I want do delete a maritial status but I can't figure out how!
I tried to email the support, they simply said is was a very serious bug that we are working on fixing but that I could can remove the marriage date for now, and this should remove it from the upcoming events list from your home page. But I can't!
There are no buttons or anything like that to remove the maritial status.
I could not find anything yet either. I did find a place to change it from Married, divorced, divorced filed, separated, marraige commitment...etc... if you want to know how to do that I can tell you. My problem is that there is no "NOTHING" or "Live in partner" or "boyfrield" Option. It seams right now you are either MARRIED or DIVORCED. Let me know. Thank you.
Ok... Go to FAMILY TREE (click) tab, then go to YOURSELF (click), over on the right hand side it is going to have your info under facts it should show MARRIED in a blue color (click) and your spouses name next to it. When you click the married a pop up box should open, here will be a drop down menu to change your status. Attached is a screen shot. I can send you a larger one via email, let me know.
Sorry for responding so long after post, but I have a similar issue and I tried understanding your directions, but I must be slow ... I am at the tree, but what is this "tab" and whenever I get "myself" there are options to change names and dates, but nothing about marital status ... please help.
Attached picture of what I have access to ...
And why can't I see any attchments? Not even my own ...
I received a new smart matches email today, but when I clicked on a match, the page opened up to just my listing, not to the matching listing, and it said I had 0 matches to that name. could someone have yanked their tree that fast? I guess it's possible.
no, they didn't yank it, I clicked on the spouse's link and accessed her and the tree just fine. why would the husband's link not work and the wife's link work?
When someone requests to be a member of my site and I grant it, what rights do they have? read only? ...or do they have limited editing rights? Same rights as "family members"? I want to share info but not risk having the data compromised.
Did you ever figure out how to do this? I have the same problem and though the old drive is installed as a secondary drive on the new computer, I found the ZED file, but no way to point to the pictures previously saved. I have requested help from the creators. Will post the response here when I get it.