I've tried all of that - checked the installation out with the test from adobe. Any additional advice - still not seeing the family tree - loading... (and no "glow" around the tree).
Is there any other specifics I need to set on Firefox/IE - I've tried both without success
i just got married and i have my family tree and my father in law has one for my husband. i would like to fuse both of the trees. is there a way to do that or do i have to do it one by one? his tree is huge and mine is big.
There isn’t really a great way to merge two different trees in an online family site.
If you're really interested in trying, I can tell you that it will be a little complicated.
Firstly, you will have to export both your family trees to Family Tree Builder. Then you can use the export branch feature and export a specific branch from one family tree and then import in to another tree in the Family Tree Builder software.
To do this, go to Family Tree Builder and import the first GEDCOM file (or open your existing family tree project if this is your basis for the merge). Then import the second GEDCOM file, using the ‘File>Import Gedcom’ option in Family Tree Builder. A wizard will open, asking you to select the GEDCOM you wish to import. In the ‘Configuration’ page in this wizard, there is an ‘Output’ section, which gives you an option to merge the new GEDCOM file into the previous project. Choose the Merge option and complete the wizard. Please note, that if there are duplicate people in the two GEDCOM files, they will remain duplicates and will not be consolidated, you will need to delete the duplicates manually. We intend to provide more advanced features for merging GEDCOM files and consolidating duplicates, in the future.
Could you kindly provide an option for inserting photos and or text photos in the news article which may also have option to click & enlarge view. This will enable all web masters to attach documents and photos of some special events.
We currently do not have this option in the articles, although thank you for the suggestion. I will be sure to forward it to the appropriate department for consideration.
Please let me know if you have any other ideas as we do value such input from our users.
If you'd like to remove your collage or Morph, you'll have to delete the HTML code.
The HTML code is usually displayed in the "About Me" or "My Interests" section of your profile.
What you need to do is go to "Edit Profile" and find one of the above categories. You'll recognize the HTML code for the collage/Morph because it has MyHeritage written in it somewhere.
What is important, is to delete ALL the code, but not to delete code from other things you've added to your profile.
What I suggest you do is to cut/paste the code to a word doc or something and then go back and view your profile to make sure you got the right code. That way you haven't deleted anything important by accident. And you can save your collage/Morph if you want to post it at a different time.
I have a few people who have sent me new updated photos and I cannot change to thier personal photo. When I set the new photo as the personal one on the tree it does not show any photo at all. (Not even the initial icon.) What do I do? The photo shows in the the individual's photos just not on tree.
Suddenly the book report shows all names as 'Unknown' (Mr.Unknown, Mrs.Unknown etc). In the program self all names are displayed correct, also in the other report / diagrams the names are corrert.
Could you please tell me with which language you created your tree? It is possible the problem is related to languages in Family Tree Builder.
In Family Tree Builder, it is possible to choose a DISPLAY language and a DATA ENTRY language.
DISPLAY language changes FTB’s interface only and will not affect any information that you have manually entered in the tree. In other words, DISPLAY language corresponds to all the buttons and command names in the program.
DATA ENTRY language corresponds to the information you enter into the tree yourself. Names, places, notes, etc. are considered DATA.
Problems may arise when DATA is entered in one language when the DISPLAY language is different. For example, let’s say I started a tree and chose my DATA language to be Hebrew. If I set the DISPLAY language to English and start entering information in Hebrew, at this point I will begin to encounter problems.
The reason for the problem is that when the DISPLAY language is set to English, FTB is looking for English characters. If Hebrew characters were entered, FTB won’t know how to read them because it is trying to read according to the encoding characteristics for the English language.
Due to the fact that each language has its own encoding characteristics, this problem can occur between any language pair. Even if only ONE character was entered, the problem can occur.
When this problem occurs, Family Tree Builder shows names as UNKNOWN. It can see there are people entered in the tree, but doesn’t know how to read the names and therefore displays the UNKNOWN title.
In order to fix this, please go back into the Family Tree Builder and make sure that you have the appropriate languages selected and translated.
1)Please go to the Tools menu > Languages…
Note that there are three options here, the Display language, Primary Language and Secondary Language. You will need to have the appropriate languages selected. The appropriate languages would be ones you and your family would use with the family site. For example, my family would have English and Italian selected. This will allow my Mother to view the family tree in Italian and yet, still allow me to view the tree in English.
2)Next, please again go to Tools menu -> Translation Wizard to translate the names to the Secondary Language. Why must you do this? The original entry of data for the Primary Language must be “translated” or converted into the Secondary Language. The Translation Wizard is a fast and effective way to do so. After this, republish and the tree should show fine.
Please let me know if you continue to have problems viewing your family tree.
I have display and data entry both in Dutch, Englis is the secondary language. When I imported my .ged file all was weel, the book report shows names etc. But after updating I ran the book report again, this time with teh names 'Unknown'.
I have started to add the dutch names, places etc to the fields for the English translations. Now the names are coming back in the report. It's a pitty I hace to fill in the translation (which is the same in English exept for some places) by hand. This will take sometime.
Maybe a function can be added to have all names / places added to the translations. I do not need to make modification to those names.
I have lost my tree on My Heritage site, After adding to tree builder & publishing tree, when it says visit tree & I do so. No tree loads but I can view everything else related including my account etc.
Basically I have simply clicked something some where & lost the tree from Home Page.
When clicking on Family Tree, you get the message "Loading Family Tree..." and nothing happens. The tree doesn't load. It just sits there for hours, correct?
If you see this message and do NOT see the tree icon with the revolving green arrow it means you do not have Adobe Flash Player installed on your computer.
Hi Esther, Your description of my problem is correct, but, I do have Adobe Flash Player installed, yes, I checked & it is correct version for Firefox, which I use.
But I still get the message loading "Loading Family Tree" sitting there forever with nothing happening.
I did reinstall Adobe Flash Player with no further success, if you have any other hints I would love to try again.
Unfortunately, at this point in time, there is no way to merge two family sites that were opened with different e-mail addresses.
What you can do is keep one of the websites, and close down the other one. (and then if you are interested in switching the password for the account that you do keep open, you can).
If a family tree was created with Family Tree Builder, only you will be able to edit it in the Family Tree Builder program. You can publish the tree to your online family site, but it will be read-only there, which means that the family tree will be displayed in its full glory, but it cannot be edited online. We are currently developing the new system that will allow Family Tree Builder trees to be editable online as well, by you or by other family members that you designate. We will make an announcement when this is ready for launch.
I'm not computer illiterate but I find it very difficult to get answers on this FAQ page, so I'm going to ask a question that I am sure has been asked before.
I have tried to import my family tree file from the download software to the website so that others may view it but it doesn't actually update. It says that is has, but nothing has changed. Am I doing something wrong or is there a glitch?
If you are trying to import a Gedcom file to your fmaily site,and it is not showing up on your fmaily site, then please email me with the details at esther@myheritag.com
